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Frequently Asked Questions About Best Buy Brentwood

How do I check product availability at the Brentwood Best Buy?
How do I check my order status?
My local Brentwood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Brentwood stores’ holiday hours?

Recent Reviews

4.0
(4527 reviews)
Pat A
July 30, 2026
5 out of 5
Kyle Chrome book rep was the best. He was knowledgeable and patient guiding me to the correct product .
Hashem H
July 30, 2026
5 out of 5
I recently went to this location to purchase an ipad 16 for my daughter who is attending nursing school. The sales person was very knowledgeable about the product. I had questions about other items and he knew about those as well. Best Buy needs to send the staff at the south county location to Brentwood to get some training.
Linda H
July 15, 2026
5 out of 5
Knowledgeable employees
Angie L
July 13, 2026
1 out of 5
They said they only had two sales associates and were busy but both of them were just talking to each other and not doing anything, my friends and I were waiting for assistance for about half an hour and no one ever came. They also had a lot coworkers just walking around. Bad service.
Response from Best Buy
July 13, 2026
Getting help in our stores should be easy, and we understand the frustration when you were unable to get assistance. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/RAVo8X), Twitter/X (https://bby.me/A2qSfJ), or Instagram (https://bby.me/2MJjYV), and mention your Google review, 186910.

About Best Buy Brentwood

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