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Best Buy Brentwood
Services Offered
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Frequently Asked Questions About Best Buy Brentwood
How do I check product availability at the Brentwood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Brentwood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Brentwood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Brentwood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4247 reviews)
Jason R
May 23, 2025
5 out of 5
I had a great online experience, purchased a cell phone that I'm using right now to do this review from the Best Buy location, picked it up, went into the customer service area, picked up the phone, and we opened it up right there on the spot to make sure it worked and came on. The employee behind the counter was making sure I had everything I needed, which I did not, so I told him I was needing a power cord and a block, which he took me over to and showed me everything. We picked out some stuff, I was in and out in fifteen minutes and everything went smoothly. It was great, I would definitely do it again and would not be afraid to order online through this location again, and would recommend it highly.
Lesy P
May 21, 2025
1 out of 5
Malos , no atienden rápido solo lo ven ahí parado a uno y nada hacen que mal trato pero nadie lo manda a uno a estas tiendas !!
Marquis M
May 17, 2025
1 out of 5
Use to be the best place to get great electronics
Carol P
May 15, 2025
4 out of 5
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