Has some pretty cool tech!
Super helpful staff that corrected misinformation I had previously been told by another location
Unprofessional employees, rude, poor customer service, poor personal hygiene. I don't know who Mr Ponytail is but he was incredibly rude and dismissive, interrupted me while I was asking a question and walked away, then proceeded to watch me from a distance instead of simply coming back and checking if I needed anything. This store and the people in it need a lot of work. If you can't handle customer service then you need to work somewhere else.
Ps. Your hair line is tragic.
Response from Best Buy
March 25, 2026
Hello, Amari,
Thank you for reaching out to us here to share your experience. We understand how important excellent customer service can be, and we would be happy to take a closer look into this to document any feedback you may have. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 134742.
Facebook (https://bby.me/RzBEpy)
Twitter/X (https://bby.me/wjXTxa)
Instagram (https://bby.me/lRwbUD)
We look forward to assisting you there.