Best Buy Brentwood

I placed a pickup order. My order was ready when the store opened. The greeter explained where I needed to go and was friendly. The cashier knew exactly what to do. She was efficient and placed my item on my cart for me. The greeter also placed my cart where it belonged when I brought it back to the door. I was able to get the item I wanted. It was a successful experience!

Let me tell y'all the geek squad area was ridiculous.... first I made an appointment to pick up my item up.... mind you its a line... they already over the time 15 mins... ok cool then this couple come and they tell the lady, tell Robin we are here, so Robin decide it's OK for them to jump a line of people....... all I hear is talking behind the black strips..... this place is sad.... then they only got two people on the floor...... why when you got a LINE OF PEOPLE WAITING!!!!!!......... If I made a appointment I wouldn't want to be standing there for a hour while people are making conversation instead of HELPING THOSE WHO ARE IN LINE........ FIRST OFF THE COUPLE JUMPED THE ENTIRE LINE... AND ROBIN LIES ABOUT THEM HAVING A APPOINTMENT AT THE TIME, WHICH SHE STATED IT WAS EARLIER...... OK SO WHY WOULD YOU LET THEM JUMP THE ENTIRE LINE.... THEY WASN'T THE ONLY ELDERLY PEOPLE THERE...... IF I HAD AND APPOINTMENT EARLIER, AND I COULDN'T BE HELPED I WOULD OF RESCHEDULE..... OLD OR NOT.... COMMON SENSE, BUT WHO AM I..... OH THE PERSON WAITING IN LINE, THEN AFTER COMFORTING THE SITUATION THEY WANNA SEND SO CALLED HELP OUT....... I WON'T BE GOING TO THIS LOCATION AGAIN.....

It’s quite amazing despite the times changing and the ease to which you can buy things at many different places Best Buy still continues to this day to have great customer service and prices in store and online. I hope Best Buy is paying attention to their employees because they really make it worth coming in.

Great location, easy parking and very helpful staff throughout the store. Superior shopping experience.