header_logo

More to Explore

Frequently Asked Questions About Best Buy Brentwood

How do I check product availability at the Brentwood Best Buy?
How do I check my order status?
My local Brentwood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Brentwood stores’ holiday hours?

Recent Reviews

4.0
(4447 reviews)
Amari C
March 25, 2026
1 out of 5
Unprofessional employees, rude, poor customer service, poor personal hygiene. I don't know who Mr Ponytail is but he was incredibly rude and dismissive, interrupted me while I was asking a question and walked away, then proceeded to watch me from a distance instead of simply coming back and checking if I needed anything. This store and the people in it need a lot of work. If you can't handle customer service then you need to work somewhere else. Ps. Your hair line is tragic.
Response from Best Buy
March 25, 2026
Hello, Amari, Thank you for reaching out to us here to share your experience. We understand how important excellent customer service can be, and we would be happy to take a closer look into this to document any feedback you may have. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 134742. Facebook (https://bby.me/RzBEpy) Twitter/X (https://bby.me/wjXTxa) Instagram (https://bby.me/lRwbUD) We look forward to assisting you there.
Denis M
March 25, 2026
5 out of 5
Price Okah
Kullen H
March 21, 2026
1 out of 5
employees were rude and unhelpful.
Response from Best Buy
March 22, 2026
Hello Kullen, We never want to hear that you felt you were ignored during your visit. If we were in your position, we would feel the same way. We want to report this for you and see is we can help in any way. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #133289 in a private message. We’re here to listen and help however we can. • Facebook (https://bby.me/53lRGd) • Twitter/X (https://bby.me/zmsPro) • Instagram (https://bby.me/IOLTux)
Martin M
March 20, 2026
5 out of 5
best buy was very organized. The employees where very helpful. They help me find what i was looking for really fast. They unfortunately didn't have exactly what i needed in the color i wanted but the employee assured me they could order it and have it delivered.

About Best Buy Brentwood

bestbuy.com