header_logo
Services Offered
  • Geek Squad Services icon
    Geek Squad Services
  • Camera Experience Shop icon
    Camera Experience Shop
  • Apple Shop icon
    Apple Shop
  • Windows Store icon
    Windows Store
  • Samsung Experience Only icon
    Samsung Experience Only
  • Sony Experience icon
    Sony Experience
  • LG Experience icon
    LG Experience

More to Explore

Frequently Asked Questions About Best Buy Brentwood

How do I check product availability at the Brentwood Best Buy?
How do I check my order status?
My local Brentwood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Brentwood stores’ holiday hours?

Recent Reviews

4.0
(4425 reviews)
Isadore S
February 04, 2026
1 out of 5
Upon, entering the store, one receives the impression they are in a ghost town...minus the product and few stragglers meandering. I was present to purchase a screen saver for my phone. After standing around the Samsung display and walking the entire store seeking an employee, I decided to leave and go to Metro because being treated in that manner is the equivalent experience of feeling unimportant. I would suggest no one ever offer patronage to this store...unless you enjoy being ignored.
Shawn V
February 03, 2026
5 out of 5
The Geek squad was on point!
Melissa F
January 30, 2026
1 out of 5
Do not ever use the geek squad. If you are a walk-in, they will take your information, but they won’t put you on the schedule. All scheduled people will be ahead of you, which makes sense. However; After you have waited several hours they will tell you that you should have been on the schedule.
Vinay N
January 29, 2026
1 out of 5
My friend purchased a brand-new iPhone 17 Pro from Best Buy, and immediately after opening it, the screen began flickering/fluctuating. He returned to the store the very next day to exchange it within the 14-day return policy but was told he needed to wait 3 days. When he went back again, he waited over 2 hours to speak with someone, only to be treated rudely by an employee who told him to keep waiting. This is extremely disappointing customer service for selling a defective brand-new phone and wasting a customer’s time.

About Best Buy Brentwood

bestbuy.com