I tried. About a decade ago I quit shopping best buy. I gave you another shot, but holy hell you've gone way further downhill then I remember. It's A shame as I used to love shopping there. No more. Shipping is horrible and customer service is even worse. It's not this store in particular as it was an online order, but they are so horrible that this is the only way to leave a review. Good news is I have a job in which I deal with the general public in a respectable position. I now have a mission of spreading the word on how far this corporation has fallen.
Response from Best Buy
August 27, 2026
Hello,
Thank you for your review. It can be frustrating when you don't have the experience you were hoping for, so we understand your disappointment. If you'd like to have your review formally documented with Best Buy Corporate or you are in need of assistance, please send a private message on social media. Please include Google Review 212935 in your message.
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Twitter/X: @BestBuySupport
It's a bestbuy. Enough said
10/10 service. John helped me buy my computer and he was a legend. Would definitely recommend this best buy
Very friendly staff and super helpful when it comes to trading electronics in for gift cards I’d highly recommend this specific location they’re very knowledgeable and helpful