I went to Best Buy @ Mid Rivers Mall and had an outstanding experience from beginning till end with Steve B.and Albert H. I was greeted by Steve B. who is very knowledgeable about TV Wall mounts, soundbars and the capabilities of choices available. I had many questions about my current TV to receiver set up and from pictures on my phone Steve was able to troubleshoot the problem.Albert H.then joined the conversation and informed me of the install process and the various ways it could be done. He too was very knowledgeable and explained the process in detail which I appreciate because I had so many questions. Steve B and Albert H. are excellent representations for Best Buy and their customer care and satisfaction is what made this experience far above competitors. Many thanks to you both!
Do your research before buying from here. Today I went to my local store it St. Peters, MO to purchase a Samsung tablet. They advertise price match however refused to do so.
Samsung themselves have the exact same item on their website for $100 cheaper. I spoke to a couple different employees and all said the same thing. They will price match Amazon, Walmart, Target, and any local business. They will even price match online prices from them and many more. However, they will not price match Samsung themselves. This doesn't make much sense.
So, I highly recommend doing the homework before spending your money here.
Response from Best Buy
March 18, 2026
Hello, Alisha!
A full list of the qualified competitors we match can be found here: https://bby.me/boXef9. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64504444 in your message. You can find us here:
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ginnypottergryfindor24
March 18, 2026
Asked about what the difference between two samsung tablets and the guy we asked had to look it upon his phone really? If you don't know the product your selling then maybe you should work somewhere else I the store like maybe a cashier perhaps because I feel you should know the products you are selling to customers.
Very knowledgeable young staff. These guys know what they are talking about when it comes to laptops, etc. Good sales weekly,
Highly recommend