Frequently Asked Questions About Best Buy Mid Rivers Mall
How do I check product availability at the Mid Rivers Mall Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mid Rivers Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mid Rivers Mall stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mid Rivers Mall Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3092 reviews)
Chasity H
December 23, 2025
1 out of 5
Should absolutely change their name to "Worst Buy" The customer service is severely lacking. Best buy has apparently canceled my phone insurance back in September for non payment. However they never reached out and when I look back at my banking the charges came out on the 5th every month with no missed payment including December 5th. When we appeared in store to do a claim on the phone we were told we didn't have insurance. I've been round and round with the store managers and corporate number. No one is offering to make this right or even simply refund the money they have taken every month for insurance I apparently don't have. I have shown screenshots of the transactions and was told to take them to court. We do a lot of business with this store but we won't be back. I suggest shopping anywhere else!
Response from Best Buy
December 23, 2025
Hello,
We appreciate you bringing this matter to our attention. We understand why you would be concerned with your plan getting cancelled and still being charged. We would love to take a look into this. Please send us a private message on X, Facebook or Instagram. Use the Google review number 93732 as reference.
X: https://bby.me/mhme9y
Facebook: https://bby.me/4jaofo
Instagram: https://bby.me/vp015w
Mike O
December 18, 2025
5 out of 5
Very helpful.
Chimezu A
December 16, 2025
5 out of 5
Amazing staff here at this outlet and very supportive. They helped me fix a last minute challenge when I ordered for a monitor some weeks ago with delayed delivery due to a bad weather. I saw all the effort they put in to get me sorted out and I really appreciated it.
Jeffrey J
December 14, 2025
5 out of 5
I always have a great experience at Best Buy. I wish Best Buy had a quick pick up line for those transactions previously made and paid for online. It's always 20 minutes to get in and out.