Frequently Asked Questions About Best Buy Mid Rivers Mall
How do I check product availability at the Mid Rivers Mall Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mid Rivers Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mid Rivers Mall stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mid Rivers Mall Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(3177 reviews)
daniel j
July 04, 2026
5 out of 5
July 4th just left Brett was our sales man he was fantastic he did so well helping putting packages together for my new home ended up buying a tv, washer dryer and a refrigerator. He did a great job explaining everything and spent a lot of time making sure I was happy about everything. And will be back to deal with Brett when I come back for my surround sound he is great.
Alanah M
July 03, 2026
1 out of 5
New AI call system is AWFUL and infuriating to deal with. Dear god please just make it possible to talk to a REAL HUMAN. Companies and stores that make customer service actually easy are the ones that will continue to do well. This much of a hassle to ask a friggen question is beyond frustrating.
Response from Best Buy
July 04, 2026
Hey there, Alanah
We understand your frustrations surrounding your recent attempt to call in. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/UBqxrC), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:###182207
chris “
July 03, 2026
4 out of 5
Best buy is always helpful
Brewski
June 23, 2026
1 out of 5
Physically impossible to speak to employee at the store
Response from Best Buy
June 23, 2026
Hello,
Thanks for leaving your review. We understand your concern with not being able to speak with the store directly. We're more than happy to provide any assistance you may need. Please feel free to connect with a Best Buy representative by sending a private message on one of the below social media platforms. You may include the Google review ID 176482 in your message.
X: https://bby.me/ohIfkO
Facebook: https://bby.me/cwM86N
Instagram: https://bby.me/I37vpx