I went there for returns of one of my product and they accepted it
Michael G
February 03, 2026
Great store I always find what I need
Cool friendly helpful staff w great customer service
Less a review of the store itself and more a review of corporate Best Buy. Do NOT buy something from Best Buy unless you know you 100% are going to keep the item and won't have any issues with it. ALL customer service is outsourced or AI. Trying to get their AI or their outsourced customer service reps to transfer you to speak with someone physically working at a Best Buy location is futile - they will NOT. Infuriating because someone working at the store could 100% help, but corporate Best Buy insists on bypassing onsite employees and forcing you to interact with their AI garbage or foreign customer service representatives who can not help. Call the store's phone number and try to get someone to transfer you to the store if you don't believe this review. They refuse and will tell you to drive to the store if you insist on speaking with someone at the store (and provide you with the store hours!! 😒). Best Buy offers nothing that cannot be bought at another retailer and I HIGHLY suggest purchasing at another retailer. Furthermore, directing customers to send a DM via social media (see "owner's" response to other negative reviews) is the most bizarre customer service I've ever seen.