Frequently Asked Questions About Best Buy Mid Rivers Mall
How do I check product availability at the Mid Rivers Mall Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mid Rivers Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mid Rivers Mall stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mid Rivers Mall Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2996 reviews)
Barry H
July 21, 2025
5 out of 5
Got in and out fast. Got what I wanted in and out.
John A
July 21, 2025
5 out of 5
Excellent prices , professional workers
Corey
July 16, 2025
2 out of 5
Just stood around for 30 minutes waiting for someone to help.
Response from Best Buy
July 16, 2025
Hello Cory,
Thanks for reaching out I don't like waiting in lines myself, so I can understand how you feel. You can contact us through social media and let us know about your experience. You can find us at any of the Social Media platform listed below and reference Google Review #16501. Please send us a private message providing us with your full name, email address, and telephone number to complete the documentation process. I look forward to hearing from you!
Facebook (https://bby.me/jf3x1j)
Twitter/X (https://bby.me/ne1976)
Instagram (https://bby.me/c7g9cd)
Google Review #16501
Thanks,
^Ezra
Howard L
July 13, 2025
1 out of 5
I went to buy a smart watch stood there for 20 without any body ignlogy me waiting for help and 2 people say be back in a minute
Response from Best Buy
July 15, 2025
Hello, Howard,
Thanks for sharing your review with us. It is so important to receive quality assistance when trying to make a purchase, and we can see how this visit did not properly reflect this expectation. In an effort to improve, we'd like to follow up with you and fully discuss your experience.
Please connect with a member of our team through a private message on Facebook (https://bby.me/n3598d), Twitter/X (https://bby.me/mcen39), or Instagram (https://bby.me/rhzae4). For the fastest response, please include your full name, email, phone number, and "Google Review 15173" in your message. Thanks!
Regards,
^April