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Frequently Asked Questions About Best Buy Mid Rivers Mall

How do I check product availability at the Mid Rivers Mall Best Buy?
How do I check my order status?
My local Mid Rivers Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Mid Rivers Mall stores’ holiday hours?

Recent Reviews

4.0
(3092 reviews)
Chasity H
December 23, 2025
1 out of 5
Should absolutely change their name to "Worst Buy" The customer service is severely lacking. Best buy has apparently canceled my phone insurance back in September for non payment. However they never reached out and when I look back at my banking the charges came out on the 5th every month with no missed payment including December 5th. When we appeared in store to do a claim on the phone we were told we didn't have insurance. I've been round and round with the store managers and corporate number. No one is offering to make this right or even simply refund the money they have taken every month for insurance I apparently don't have. I have shown screenshots of the transactions and was told to take them to court. We do a lot of business with this store but we won't be back. I suggest shopping anywhere else!
Response from Best Buy
December 23, 2025
Hello, We appreciate you bringing this matter to our attention. We understand why you would be concerned with your plan getting cancelled and still being charged. We would love to take a look into this. Please send us a private message on X, Facebook or Instagram. Use the Google review number 93732 as reference. X: https://bby.me/mhme9y Facebook: https://bby.me/4jaofo Instagram: https://bby.me/vp015w
Mike O
December 18, 2025
5 out of 5
Very helpful.
Chimezu A
December 16, 2025
5 out of 5
Amazing staff here at this outlet and very supportive. They helped me fix a last minute challenge when I ordered for a monitor some weeks ago with delayed delivery due to a bad weather. I saw all the effort they put in to get me sorted out and I really appreciated it.
Jeffrey J
December 14, 2025
5 out of 5
I always have a great experience at Best Buy. I wish Best Buy had a quick pick up line for those transactions previously made and paid for online. It's always 20 minutes to get in and out.

About Best Buy Mid Rivers Mall

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