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Frequently Asked Questions About Best Buy Mid Rivers Mall

How do I check product availability at the Mid Rivers Mall Best Buy?
How do I check my order status?
My local Mid Rivers Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Mid Rivers Mall stores’ holiday hours?

Recent Reviews

4.0
(2945 reviews)
Jim B
April 13, 2025
5 out of 5
I don’t know how they do it but a shout out to the MGR for having the best customer service ever at any Best Buys I’ve been in. And I’ve been in a lot of them. Your team is exceptional and shout out to them also.
Don P
April 10, 2025
1 out of 5
Terrible all they want to do is sell you a service plan. I'll never return.
Response from Best Buy
April 10, 2025
Hello, Thanks for sharing your feedback with us. I can understand having the employee you're working with focusing on selling a service plan, isn't an ideal experience. While our employees should be ensuring customers are aware of benefits like these, they should be focusing on what the customer needs are and not pressure you into this if you don't want it. I'd like to have our corporate team review this with you. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. Please also include a reference to your "Google review 65030268" in your message. Sincerely, ^Melissa
Amanda R
April 02, 2025
5 out of 5
Best selection of phone cases, and very friendly employees.
Dale H
April 01, 2025
3 out of 5
Some of the staff have zero knowledge of the stores system. Others are just lazy, I approached 7 staff members to get some help 2 of them misinformed me, 4 ignored me and finally the 7 one I had to wait for a half hour while he helped other customers.
Response from Best Buy
April 01, 2025
Hello, Dale, Thank you for your review. It can be frustrating when you aren't able to find the help you need. If you'd like further assistance or would like to formally document your experience, please send us a private message on social media along with your name, phone number, and email. Please mention Google Review 64995179 in your message. Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) Regards, ^Meghan

About Best Buy Mid Rivers Mall

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