Best Buy Battlefield

Yesterday, i went to make a payment on my Best Buy credit card. At customer service (not), the girl ran my check and it wouldn't go through. She kept saying something was wrong with my check like i was trying to pass a bad check. There was nothing wrong with my check. I make payments every month with a check. Then, she asked if i could make the payment with a debit card so i transferred money to my debit card and when i swiped the card it asked for my pin. I don't have a pin. Then the girl and manager said i couldn't pay with a debit card if i didn't have a pin but didn't tell me that before i transferred the money. Then the girl asked if i could pay with cash. I didn't have that much cash on me. The customer service including the manager are incompetent. They couldn't answer how i'm supposed to pay my bill if i can't pay with a check or a credit card! I'll never set foot in Best Buy again. I can't stand the stupidity of their customer service! I even tried to call and kept getting people who can't speak english. I found out Best Buy headquarters is in Minnesota and that pretty much explains everything. I was also told i could make a payment at Citibank but when i googled it, google said No, you can't make a payment at a Citibank! Today, i'll send my check by mail and pray the mail gets my payment there on time.

Willis was the guy... No school like the old school

Don't worry about being bombarded by employees asking you for help when buying a TV, the TV is on sale , everywhere and they had the cheapest price but had none on display!! And wouldn't hook one up I'm sorry a 58" TV needs to be seen before purchasing they were not helpful except they told us of another brand to compare it to...wow

Went in to look at purchasing a chest freezer. I could not find an associate for about 10 minutes. Went up front and asked for help twice. Waited another 29 minutes in appliances. Went to the computer desk and found 5 employees in blue shirts just standing around talking. I asked for the manager. One of them WAS the manager!! I asked for his name.. Ty “the supervisor”. I asked Ty why I have been waiting for 30 minutes for help but yet he and 4 other employees are just standing around. Ty stated that he just figured I had been helped. I asked Ty to then help me since he didn’t actually make sure I had been helped or taken care of. Ty then told me I could just leave the store since I was obviously upset. I told him I was upset because I just find them goofing around talking. Will be emailing cooperate, I want to talk to his boss.