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We are back open!
Come check out your newly remodeled store.
Best Buy Battlefield
Services Offered
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Frequently Asked Questions About Best Buy Battlefield
How do I check product availability at the Battlefield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Battlefield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Battlefield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Battlefield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4893 reviews)
Randi L
March 21, 2026
5 out of 5
We had a wonderful and streamline experience trading in our old Nintendo systems for a switch 2. Nate helped us and he was fantastic!
Samuel L
March 21, 2026
4 out of 5
Just a great place to window shop after find what you are looking for.
Tyler B
March 20, 2026
1 out of 5
Horrible Delivery Service. I bought a washer and dryer set from Best Buy a week ago and they told me that they can deliver it next Friday which was fine. Yesterday I got a email saying my delivery is on time and had the set time frame when they would be here. Today comes and all of a sudden I get a text saying to reschedule my delivery. Confused I called customer service only for them to tell me that the drivers got denied base access and they tried to call me telling me that. I have no missed calls nor received a call about it. I explicitly stated when I bought it at the store the delivery drivers need to have a real ID in order to get on base. The person helping said all drivers are able to get on. So back to customer service. They said I have to wait another week. I have to continue to use laundry mats and spend my money to wash my clothes. This is absolutely ridiculous that I have to wait another week when it was not my fault. A special delivery should be made because I cannot keep going to a laundry mat.(Update) manager on customer service called us and was absolutely no help. Didn’t offer to make things right just kept telling us nothing they can do. I will NEVER go back to Best Buy or they should call it Worst Buy EVER again. And I will make it a HUGE point to tell everyone I know and more how horrible delivery service was and how horrible their customer service is.
Response from Best Buy
March 20, 2026
Hello, Tyler,
Thank you for reaching out with your feedback. Having to reschedule your appliance delivery is never great, so we can understand your frustration. We'd be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/ioKFZb), Twitter/X (https://bby.me/Z54b8h), or Instagram (https://bby.me/U3XHDT). Please reference Google Review, #132718.
Meagan D
March 18, 2026
4 out of 5
Good 👍 no complaints