Helpful and friendly staff. They directed me right to what I wanted and I was in and out of there.... As much as I would have liked to have more time to shop! Nice store!
Had to get a new laptop as my old one stopped working. Hunter was the employee that helped me. They were incredibly helpful and kind while working with me and my family. Hunter explained everything very well. 10/10 would seek out their help again.
Anonymous M
August 20, 2026
Bought a 98 inch tv with install and they were to move and mount existing TV and was agreed on and paid for. 6 days later when an company showed up they weren't told about or paid to move existing TV etc. When i called worst buy they were horrible, and this is something I took off all day for. They refused to do anything whatsoever to help or take responsibility.
Edit: their response here, pretending to be interested in making anything right is just lip service for people to see. They're doing absolutely nothing.
Response from Best Buy
August 21, 2026
Thanks for sharing your experience with us. We're concerned to hear about this situation and experience with your TV installation. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/GA4jRT), Twitter/X (https://bby.me/O60FeX), or Instagram (https://bby.me/FeWNjZ) and mention your "Google review #207093," we'll be happy to look into this with you and see what we can do to help.