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We are back open!
Come check out your newly remodeled store.
Best Buy Battlefield
Services Offered
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Frequently Asked Questions About Best Buy Battlefield
How do I check product availability at the Battlefield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Battlefield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Battlefield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Battlefield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4913 reviews)
Allen D
April 24, 2026
1 out of 5
Just left from our first ever visit to your store to buy Pokémon. Were new to Pokémon. And we dont resell it. Ever.
We took 1 booster box a pc. And passed on the EX boxes so other ppl could get Pokémon as well. I told other ppl in-line how many were left and a woman who works for you all screamed at me. I was just tryn to let others know they had a chance at a box. We took less than we were allowed to help others get some. My cashier was friendly. Long haired gentleman. He was great. The woman who screamed at me for tryn to inform customers should be fired. Ive always heard how bad this best buy was. And they were right. We wont go back. You are gonna get a bunch of other bad reviews today to. You guys earned them. Go to target . Best buy is over priced on most products and rude. Your store will close eventually and we will laugh.
Response from Best Buy
April 24, 2026
Hey there, Allen,
We understand your concerns surrounding your recent visit. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/tZpq1Z), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #145584
Melissa B
April 20, 2026
1 out of 5
I had a horrible experience recently that involved Best Buy in Springfield. A criminal walked into the phone department and purchased 5 brand new apple devices (3 new iphones, 2 apple watches) and had them added to my Verizon account. He had made several attempts to log into my Verizon throughout the month from various locations (walmart and Wichita, KS) with no success. It sent me alert texts each time. However, on this date 3/30/26 he was able to bypass and successfully get into my account to add his devices to my Verizon, with the help from a female employee working at the phone department who was helping him from their ipad, and did not even ask for his ID. He gave her a fake name, paid in cash, and left with 5 new devices, placed on MY Verizon account. I had to file a police report where the officer obtained his photo and video surveillance footage of the female employee helping him. Luckily I caught it same day by looking at my account online and asked Verizon to disconnect the devices. There is NO way he would have gotten access without the help of the employee who allowed it so they could make the sale. What a horrible invasion of privacy and security this has caused, due to Best Buy and its reckless employee! Due to this, I've switched over to ATT and will never be giving Best Buy any of my business in the future!
Response from Best Buy
April 20, 2026
Hello,
It's unfortunate that this happened. We know something like this is scary and understand your frustration. We would like to speak with you more regarding this matter. Please send us a private message on X, Facebook or Instagram. You may also include the Google review number 144246 in your message to us.
X: https://bby.me/Q95Rjk
Facebook: https://bby.me/80BmCd
Instagram: https://bby.me/9gRgBn
josh k
April 20, 2026
1 out of 5
Bought a new pc from here and it went on sale the next day. They refuse to price adjust their own products. From now on ill just drive to kansas city for better computer needs at micro center
Response from Best Buy
April 20, 2026
Hello, Josh,
Thank you for your review. It can be frustrating when a price match is denied. If you'd like us to take a second look or if you want to formally document your complaint, please reach out to our team on social media. Please include Google Review 144235.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Donald L
April 14, 2026
5 out of 5
Great service