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Come check out your newly remodeled store.
Best Buy Battlefield
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Frequently Asked Questions About Best Buy Battlefield
How do I check product availability at the Battlefield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Battlefield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Battlefield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Battlefield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4850 reviews)
Tom R
January 13, 2026
4 out of 5
Very helpful employees. Computer monitor arrived a week later than we told it would be here.
Lonnie H
January 12, 2026
3 out of 5
Never got asked if I needed assistance, the employee's just kept chatting about coffee break. I stood there for almost 20 mins and even tried to ask questions about the laptop I intended to purchase. Still now luck. No ill take my miney elsewhere.
A J
January 11, 2026
1 out of 5
Just walked out. Stood in line for a few mintues with no one at the check out line while 2 employees were engaged with a gentleman at another counter nearby. Other employees walked by. Nothing. Any acknowledgement would have been great. I ended up leaving. Had a laptop to pick up at a locker outside so I went to grab it and the door to my laptop was wide open. Thankfully no one stole it before I got there to pick it up. So I decided to call and maybe let the manager know what happened but the automated system is horrific if you want to get through to a human. So here is my review. Whatever difference it makes.
Response from Best Buy
January 11, 2026
Hello.
Picking up a new laptop, should be a seamless experience. If you would like to add any feedback, or have questions, please reach out to us on social media. We ask that you include your review number, 103448, in your private message. Thank you.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Madison W
January 10, 2026
5 out of 5
Bought a Canon R50, it came within 3 days, picked it up while buying a case and SD card, Micheal was amazing!!! He told me about lens covers for better outside photos and since i’m doing pet photography I had to get one.