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Frequently Asked Questions About Best Buy Battlefield

How do I check product availability at the Battlefield Best Buy?
How do I check my order status?
My local Battlefield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Battlefield stores’ holiday hours?

Recent Reviews

4.0
(4596 reviews)
JW39
February 19, 2025
1 out of 5
Closing at 5 is ridiculous! I called to confirm you were open today and you said yes and you failed to say you were closing 5 hours earlier! Literally the roads are fine now more than earlier when you were open!! JFC this store is beyond stupid….so waste a 40 minute drive for absolutely NOTHING! It’s snow, it’s Missouri, the roads are clear, even if they weren’t it’s MISSOURI!! Acting like we are new to snow…
Response from Best Buy
February 19, 2025
Hello, Thanks for reaching out and providing your feedback. Having a store close early is never ideal, so I can understand your disappointment. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media and work with a "Live Representative". You can find us on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). Please private message or DM us with your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review, 64831845. Kind regards, ^Aaron
KD B
February 15, 2025
4 out of 5
Good service
Homestead A
February 14, 2025
1 out of 5
I will not buy a large appliance from Best Buy after my recent experience with their geek squad service. Y’all should be embarrassed by having geek squad as your repair service company.
Response from Best Buy
February 14, 2025
Hi there! Thank you for your review. I understand how challenging it can be when we don't receive the expected level of service. Our goal is to create a positive customer experience in every interaction so that all of our customers feel valued and appreciated. So that we can formally document your feedback and improve future experiences, please send a private message or DM on Facebook (http://facebook.com/BestBuy), Instagram (http://instagram.com/bestbuy), or Twitter (@BestBuySupport) with your full name, phone number, and email address. Please reference your Google review 64814019. Kind regards, ^Pre
Steve
February 11, 2025
1 out of 5
Useless to try to actually talk to the store on the phone.
Response from Best Buy
February 11, 2025
Hello, Thanks for sharing your feedback. I understand not being able to speak with your local store, as you'd hoped, isn't an ideal situation. At this time, to allow our store employees the best chance to assist the customers in their stores, calls are currently being directed to our support teams. That said, I'd like to see if our corporate team may be able to assist with any inquiries you had. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details on how we may be able to assist. Please also refer to your "Google review 64801354" in your message to us. Sincerely, ^Melissa

About Best Buy Battlefield

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