Best Buy Battlefield

Staff was friendly and helpful but absolutely hate dealing with best buy . Every store has 15 people working and they decide to pay an outside phone service to speak to people in other countries about the current stock in store. As a truck driver it just cost a $60 Uber to and from this store with no clue if they had the stocked item thanks to the incompetent business model of why 1 of 15 people in a store standing around cant answer the phone and assist someone. If a product is available elsewhere I always go there first since someone can confirm or deny product stock before waisting money on a trip there.

I do not recommend shopping at Best Buy. I was misled by an employee during my laptop purchase. Before paying, I asked twice if I needed a Best Buy credit card to receive the 10% Reward. The employee clearly told me no, set up my account, and said the points would appear within about two weeks. Two weeks later, I received nothing. If the employee had told me the truth from the beginning, I wouldn't have been disappointed. Instead, I was given false information and waited for rewards that never came. I missed out on about $150 in rewards because of this misinformation. Very disappointing customer service.

As a card Collector Best Buy is my preferred go to they stay fair with their prices and the staff are always friendly!

Gabe was great! Knowledgable and funny, which is always helpful when managing the muck of life.