Frequently Asked Questions About Best Buy Battlefield
How do I check product availability at the Battlefield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Battlefield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Battlefield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Battlefield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4950 reviews)
Ashley J
June 10, 2026
1 out of 5
I highly doubt that anyone will ever see this but I went to geek squad to help me figure out what was going on with my computer, because it was 'dirty' dusty and I have cats so unfortunately. However i cleaned it made sure it was in the right condition to be looked at But because of the 'state' it was in they refused to even tell me why the wouldn't take in my computer to do a test. Zero help. Zero want to help. Walked away many time during it showing they did not care about helping. I will never go back here to ask for help. 0/10 do not recommend coming here if you want any descent help.
Response from Best Buy
June 10, 2026
Hello, Ashley,
Thank you for reaching out to us here to share your feedback. We understand how important a repair can be, and we would like to document any feedback you may have here. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 171238.
Facebook (https://bby.me/qxUDYZ)
Twitter/X (https://bby.me/hKM24J)
Instagram (https://bby.me/xkF1TD)
We look forward to assisting you there.
Charles H
June 07, 2026
1 out of 5
Really stupid half to go to the back with only 2 minutes for a tornado warning
Response from Best Buy
June 08, 2026
Hello,
Thanks for sharing your feedback with us. We certainly want to ensure that our customers and employees are safe. It's understandable though having something like this disrupt your visit, isn't ideal.
If you'd like to share any additional feedback on this, feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/z7O9SN), Twitter/X (https://bby.me/fQqUhT), or Instagram (https://bby.me/K3xGJX), and refer to your "Google review #170029".
Ron R
June 06, 2026
5 out of 5
Everyone there is great. I plan on buying more items from there in the future. 👍