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We are back open!
Come check out your newly remodeled store.
Services Offered
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Frequently Asked Questions About Best Buy Battlefield
How do I check product availability at the Battlefield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Battlefield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Battlefield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Battlefield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4990 reviews)
Mollie S
August 07, 2026
1 out of 5
Majority of the workers here are rude and condescending if you dont look like you've got money. Ive been in a few times and the workers either ignore you completely or ask if you're going to buy anything.
Response from Best Buy
August 07, 2026
Good Evening, Mollie,
We would love to learn more about these negative experiences you had while in our stores, so we can review this in depth. Please feel free to send us a private message on social media that includes your Google review case ID: #199828.
- Facebook (https://bby.me/nMT3nr)
- Twitter/X (https://bby.me/21SzML)
- Instagram (https://bby.me/IAlR9L)
Drew B
August 06, 2026
5 out of 5
Sam, one of the front end workers, was so helpful and kind! The best, Best Buy experience I’ve ever had!
Kaylynn S
August 05, 2026
1 out of 5
The entire staff treated me like they were so much better than me, specifically Rueben. Any question I asked seemed like a hassle. He walked up on his phone as I was standing waiting for 15 minutes just for someone to show up to give me more information about 360 cameras, which I got little to no information on the differences. Now I guess I wasn’t specific about wanting a 360 view not the insta360 brand, because when I got it home it to set it up it was NOT a 360 view so now I have to return it and hopefully get some good customer service, but regardless. The customer service at this store is absolute dog water. Not how you should do business at all. If I owned the store I would hire a whole new crew that’s actually friendly. Definitely don’t recommend going to this store.
Response from Best Buy
August 05, 2026
Hello, thank you for leaving us a review. Knowing you are getting the correct item when you are shopping with us is important. Can you please reach out to us on Facebook (https://bby.me/aXYI8J), Twitter/X (https://bby.me/ZpKRqq), or Instagram (https://bby.me/W8ryB3) with more information about your experience? Please begin your message with "This is regarding my Google Review #198956".
Jimmy B
August 03, 2026
1 out of 5
They said they had plenty of cards for Mint mobile. Drove 35 mins and they were out of stock