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We are back open!
Come check out your newly remodeled store.
Best Buy Battlefield
Services Offered
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Frequently Asked Questions About Best Buy Battlefield
How do I check product availability at the Battlefield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Battlefield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Battlefield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Battlefield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4720 reviews)
Janna S
July 27, 2025
1 out of 5
The store is not organized by any means. And the staff pretty much just walks around and is not very helpful..
Jacob M
July 27, 2025
1 out of 5
I bought a freezer from them a few months ago. When purchasing they never told me that certain sizes aren't eligible for at home services. Apparently mine is not.
What am I supposed to do? I have only one freezer!
Response from Best Buy
July 27, 2025
Hi Jacob,
Thanks for sharing this review with us here. I can understand your disappointment that your freezer isn't eligible for in-home services. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (https://bby.me/8md0l0), Twitter/X (https://bby.me/dnwupi), or Instagram (https://bby.me/ac8srg). Please also include the Google Review reference number #21200.
Regards,
^Caleb
Joshua P
July 25, 2025
1 out of 5
Won’t put purchased screen protectors on. They really should reconsider this policy as it’s terrible. If I’m gonna do it myself I’ll just go to Amazon.
Response from Best Buy
July 25, 2025
Hi, Joshua,
Thank you for your feedback. I understand how challenging it is not to receive the servie you were expecting. We'd be happy to check into this for and see how we can help.
For further support, please feel free to reach out to us on Facebook https://bby.me/hhzcy4, Instagram https://bby.me/gbh9kj, or Twitter/X https://bby.me/r1j6d7. Be sure to mention your Google review 20424.
Kind regards,
^Pre
carolyn t
July 24, 2025
2 out of 5
No one offered to help me even though I was obviously not finding what I needed. Several employees were just standing around talking. They didn't have what I wanted, suggested Amazon
Response from Best Buy
July 24, 2025
Hey there, Carolyn,
I know it is important to receive quality customer service, and I can definitely understand your concerns surrounding not being able to find anyone to assist. We would love to follow up with you on this issue. Please send us a private message on Facebook (https://bby.me/a3ym2x), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #20000" and share your full name, email, and phone number.
All the best,
^Jacob