Frequently Asked Questions About Best Buy Battlefield
How do I check product availability at the Battlefield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Battlefield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Battlefield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Battlefield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4831 reviews)
Jeanne W
December 17, 2025
5 out of 5
Geek Squad is so awesome.
Ashley K
December 15, 2025
3 out of 5
A little difficult to find anything. Or to locate check out counter. The cashier was friendly, but aside from that the layout was terrible and being the holiday season there seem to be an ample amount of customers just not that many associates.
Response from Best Buy
December 15, 2025
Hello, Ashley.
Being able to find what you need is very important. If you have questions, please do not hesitate to reach out to us on social media. When you reach out, please include your Google review number, which is 88703. Cheers.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Ronnie G
December 14, 2025
1 out of 5
Geek squad! Went to have my phone checked on. Couldn’t give me a good reason on why it was acting out. Never hooked up to nothing! Frustrated from dealing with this whole thing!!
Michael G
December 12, 2025
4 out of 5
Long line at the check out. Staff was friendly and helpful in locating the product i wanted.