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We are back open!
Come check out your newly remodeled store.
Best Buy Battlefield
Services Offered
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Frequently Asked Questions About Best Buy Battlefield
How do I check product availability at the Battlefield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Battlefield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Battlefield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Battlefield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4534 reviews)
jesse m
November 20, 2024
1 out of 5
I recently purchased a computer online at best buy. They mailed it out, it was never delivered to my house though. I have a ring camera and I disputed with ups and best buy. 1300$ mistake of ordering online with best buy because they claim it's they do not require signatures and that they will not help in any way with this issue. It's odd to me they came to this conclusion before ups has decided if they lost the package or anything. Best buy has screwed me over and ends chat or hangs up instead of helping. I was on a silent hold for 15 minutes yesterday just to be told the same thing before I went on hold. I thought I could trust a brand like Best Buy but I have been fooled!
I'm a veteran and full time student. I had to take a load out to buy this computer and have no way of replacing it. I reached out for help but there has been none.
Response from Best Buy
November 20, 2024
Hello, Jesse,
Thanks for taking the time to leave a review. We really appreciate your feedback. We know it's frustrating not to receive a package. We'd be happy to look into this and see how we can help. Please send us a private message on social media with your name, phone number, and email. Please include your Google Review number, 64449588,
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Sincerely,
^Meghan
Addison
November 18, 2024
1 out of 5
Every time I go in there it's a hassle. Even if you know exactly what you need and just need a case quickly unlocked to grab the product and check out, you're going to be in there for a half hour at least; finding an employee wandering around is hard enough, finding one that is in the mood to do their job is borderline impossible. They all act like you're being the biggest nuisance (I've worked retail, trust me, I get it, but I still don't treat people like that) and talk to you like you're just absolutely stupid. I don't like ordering parts online just to reduce possible damages, but going here to shop just isn't worth it with the downright atrocious service I have gotten here every. single. time.
Response from Best Buy
November 19, 2024
Hello, Addison ,
Thanks for reaching out and providing your feedback. Making a purchase should be a quick and easy process so I can understand how you might be feeling. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64443543. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64443543
Thanks,
^Ezra
Paul D
November 18, 2024
3 out of 5
They have what you'd expect and sometimes less. Good people working inside though
Response from Best Buy
November 18, 2024
Hello, Paul,
Thank you for reaching out to us here, and taking the time to share your feedback here with us. We do understand how important of a wide variety of readily available items, with excellent customer service can be, and would like to take a closer look into this with you to document any feedback or concerns you may have. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64441529
regards,
^Brandon
Emilee E
November 12, 2024
5 out of 5
I went here the other day and I was hanging out before close with my friend because we were waiting on our other friend to get off work. When we went out I tried to wave at our friend who was still working and one of the other employees waved back at me and said “have a nice day” and I’m a little socially awkward but I said “I was trying to wave at my friend, but you have a nice day too” and I felt so bad cause I did not mean it rudely. But thank you to the door guy, you are awesome and I genuinely hope you were having a great day and I’m so sorry about how what I said came out 😭 he needs a raise 🙏🏻