singing f
October 01, 2026
Fast friendly staff. Pickup order was heavy and staff helped load the item in a cart. They helped me load it in my trunk. Excellent service.
Russell W
October 01, 2026
My nephew had put a spyware app on my 95 year old mother's laptop computer which he controlled by another device. The Geek Squad cracked his password, deleted the app, and reset the laptop without lifting any of my mother's saved files and deleted them from his remote devices for a grand total of $30 !!!
I highly recommend Best Buy and the Geek Squad !!!
Larry M
September 28, 2026
Be prepared to be patient. Something akin to ER waiting room waiting on getting service and repair.
Response from Best Buy
September 29, 2026
Hello, Larry,
Thank you for taking time out of your day to share your feedback. Having to wait for service can be frustrating, so we can understand your concern. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/3Ukc94), Twitter/X (https://bby.me/ij9OGg), or Instagram (https://bby.me/VFLTI4). Please reference Google Review, #227899.
Ronnie M
September 26, 2026
I ordered an open box Sony Bravia A90k online I'm excellent condition. The TV was supposed to look like new, with no cosmetic damage and include all the original accessories that came with it when it was bought. Unfortunately, those items were not with the TV, and there was significant damage to it. However, Hammer (the manager on site) honored my purchase and ordered me a new unit. He was very helpful, and willing to help with me with this issue.