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We are back open!
Come check out your newly remodeled store.
Best Buy Battlefield
Services Offered
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Frequently Asked Questions About Best Buy Battlefield
How do I check product availability at the Battlefield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Battlefield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Battlefield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Battlefield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4772 reviews)
AnnieLou W
September 17, 2025
1 out of 5
Literally the WORST shopping/customer service experience you could have. Not only do you have to deal with high pressure sales tactics but you better hope that you don't need a refund for anything (like being charged twice) because they will not help. I've literally had to dispute this through my bank account because Best Buy refused to help me. That's the store and at a corporate level. Pathetic.
Response from Best Buy
September 17, 2025
Hello, AnnieLou,
Thank you for leaving us a review. It saddens me to hear that your recent experience was not a positive one. I can certainly understand needing assistance with a refund. If this happened to me, I would also be reaching out for support. We appreciate your feedback, and would like to look into this matter further. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #44419” when reaching out on social media.
Thank you,
^Ruby
TERRY J
September 06, 2025
5 out of 5
Love microsoft hp laptops the best one!!!!!!🥷
Aliyah K
September 06, 2025
1 out of 5
Replaced some staff with AI. AI is unethical and has no value compared to a real human. They are cheap company they don't want to pay their hardworking employees so they replaced them with AI. They also left a crack in our counters when installing our new dishwasher .
L E
September 06, 2025
5 out of 5
Clean with many workers ready and willing to help. Great be signage makes it easy to find anything, but you won't have to figure it out because there is a either around every corner waiting to ask if you need help.