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We are back open!
Come check out your newly remodeled store.
Best Buy Battlefield
Services Offered
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Frequently Asked Questions About Best Buy Battlefield
How do I check product availability at the Battlefield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Battlefield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Battlefield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Battlefield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4887 reviews)
Kristene D
March 14, 2026
1 out of 5
Today my experience with this location was absolutely horrible. I explained we had been trying to get an issue fixed with our account manager didn't care to walk me through anything and just kept raising his voice talking over me and actually told me I dont care how much money you spent here. I will reach out to corporate it needs an overhaul at this location.
Stacy F
March 14, 2026
1 out of 5
This place is awful
Lori H
March 08, 2026
5 out of 5
Good selections and variety - from low budget to ultra high level, and super helpful staff.
Jamie G
March 01, 2026
1 out of 5
Do not buy big appliances from here. This has been my worst experience in getting them ever and I'm not young. I spent most of a day off preparing to make sure the experience for them was smooth. Waited during their 4hr time window, disrupted my animals, nothing shows up, no call nothing. Not until after the appointment do I get a "spam" call. No one can tell me why my delivery was messed up, just that I have to wait another week now, wait during another apt time, disruption for my animals, again. They offered nothing for the huge inconvenience this has become. My time is not free and they continue to waste it, like I dont matter. I will never buy from them and I suggest others do the same.
Response from Best Buy
March 01, 2026
Hello, Jamie,
We appreciate you taking the time to share your feedback with us regarding your experience and for choosing us for your appliance purchase. Getting new appliances is meant to be really exciting. We try to pride ourselves in ensuring we provide great customer service. Let’s get this looked into further for you.
First, will you please send us more details? Please write us through our social media channels on Instagram (https://bby.me/mcnnv8), X/Twitter (https://bby.me/ibtjgc) or Facebook (https://bby.me/qzweuh) with the details of your experience. Also add Google Review 124430. We look forward to hearing from you.