Good deal on a tv that was on sale but not in stock unfortunately.
I purchased a 3D printer 18 days before speaking with a representative at the Springfield, MO store. I asked if I could receive a partial refund, as the price had dropped by $70 since my purchase. She informed me of Best Buy’s 15-day return and price adjustment policy. When I asked if I could speak to a manager, she told me it wouldn’t make any difference and that nothing more could be done.
In my opinion, a 15-day window is unfair—most major retailers, including online stores, offer at least 30 days. I was unaware of this policy at the time of purchase; otherwise, I would have bought directly from Bambu Lab.
Very disappointed,
Ty helped out sooooo much! He was very patient and several other associates asked if I needed help as well! Thanks!
HORRIBLE, PATHETIC service. Don't bother making an appointment with Geek Squad, they don't honor appointments. Walk-ins are served before any appointments, so why bother? Waited over 1 hour after my appointment only to be told to make another appointment in a few days despite being told they had the parts and could replace my phone screen on the spot. All the walk-ins in front of me preceded my repair. Walked out and will never spend another minute or another dollar with Best Buy.