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We are back open!
Come check out your newly remodeled store.
Best Buy Battlefield
Services Offered
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Frequently Asked Questions About Best Buy Battlefield
How do I check product availability at the Battlefield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Battlefield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Battlefield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Battlefield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4879 reviews)
Jamie G
March 01, 2026
1 out of 5
Do not buy big appliances from here. This has been my worst experience in getting them ever and I'm not young. I spent most of a day off preparing to make sure the experience for them was smooth. Waited during their 4hr time window, disrupted my animals, nothing shows up, no call nothing. Not until after the appointment do I get a "spam" call. No one can tell me why my delivery was messed up, just that I have to wait another week now, wait during another apt time, disruption for my animals, again. They offered nothing for the huge inconvenience this has become. My time is not free and they continue to waste it, like I dont matter. I will never buy from them and I suggest others do the same.
Response from Best Buy
March 01, 2026
Hello, Jamie,
We appreciate you taking the time to share your feedback with us regarding your experience and for choosing us for your appliance purchase. Getting new appliances is meant to be really exciting. We try to pride ourselves in ensuring we provide great customer service. Let’s get this looked into further for you.
First, will you please send us more details? Please write us through our social media channels on Instagram (https://bby.me/mcnnv8), X/Twitter (https://bby.me/ibtjgc) or Facebook (https://bby.me/qzweuh) with the details of your experience. Also add Google Review 124430. We look forward to hearing from you.
Teresa
February 24, 2026
1 out of 5
Yesterday, i went to make a payment on my Best Buy credit card.
At customer service (not), the girl ran my check and it wouldn't go through. She kept saying something was wrong with my check like i was trying to pass a bad check. There was nothing wrong with my check. I make payments every month with a check.
Then, she asked if i could make the payment with a debit card so i transferred money to my debit card and when i swiped the card it asked for my pin. I don't have a pin. Then the girl and manager said i couldn't pay with a debit card if i didn't have a pin but didn't tell me that before i transferred the money.
Then the girl asked if i could pay with cash. I didn't have that much cash on me. The customer service including the manager are incompetent. They couldn't answer how i'm supposed to pay my bill if i can't pay with a check or a credit card!
I'll never set foot in Best Buy again. I can't stand the stupidity of their customer service! I even tried to call and kept getting people who can't speak english. I found out Best Buy headquarters is in Minnesota and that pretty much explains everything. I was also told i could make a payment at Citibank but when i googled it, google said No, you can't make a payment at a Citibank! Today, i'll send my check by mail and pray the mail gets my payment there on time.
Response from Best Buy
February 24, 2026
Hello,
Thank you for taking the time to share this with us. We can understand having difficulties with paying your Best Buy Credit Card, at your local store, isn't a welcome experience. We'd be happy to look into this with you.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/jxe4hw), Twitter/X (https://bby.me/fdkmri), or Instagram (https://bby.me/e1t4hc). Please also refer to your "Google review #121237" in your message.
Robert D
February 23, 2026
5 out of 5
Willis was the guy... No school like the old school
mrs r
February 20, 2026
3 out of 5
Don't worry about being bombarded by employees asking you for help when buying a TV, the TV is on sale , everywhere and they had the cheapest price but had none on display!! And wouldn't hook one up I'm sorry a 58" TV needs to be seen before purchasing they were not helpful except they told us of another brand to compare it to...wow