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We are back open!
Come check out your newly remodeled store.
Services Offered
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Frequently Asked Questions About Best Buy Battlefield
How do I check product availability at the Battlefield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Battlefield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Battlefield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Battlefield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(5002 reviews)
Tammy C
August 16, 2026
1 out of 5
Waste of time. They made me make an appointment to get my battery looked at in my laptop. Made appointment, drove an hour for them to tell me that you have to order the battery online, then make an appointment, drive another hour & them to charge you $40 for putting a battery in! Won't buy anything there anymore...not how you treat loyal customers!!
Rebel S
August 15, 2026
2 out of 5
The Geek Squad here is horrible.
Robert B
August 15, 2026
3 out of 5
Normal box electronic store. Items i was looking at were locked down to display and wasn't able to see it.
Response from Best Buy
August 15, 2026
Hello Robert,
We can see why you’d be upset, and we’re really grateful you took the time to share your experience with us. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #203629 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/nMRPqN)
• Twitter/X (https://bby.me/HqA3p4)
• Instagram (https://bby.me/ePcSfr)
Nancy S
August 14, 2026
1 out of 5
I am almost 2 hours from Springfield and I was told after spending alot of money that I could get a price match if my computer went on sale...it did! After 25 days and 5 phone calls saying someone would call me, NO price match given. Best Buy kept coming back with excuses. Their word means nothing!! I'll never shop there again and will tell all my family and friends about this! Best Buy truly has no business ethics.
Nancy Stewart
Response from Best Buy
August 14, 2026
Hello, Nancy,
Thank you for taking the time to reach out to us here and share your experience. We understand how important a price match can be, and we would like to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 203391.
Facebook (https://bby.me/CTsMUa)
Twitter/X (https://bby.me/5QS35B)
Instagram (https://bby.me/uF2GCT)
We look forward to assisting you there.