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We are back open!
Come check out your newly remodeled store.
Services Offered
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Frequently Asked Questions About Best Buy Battlefield
How do I check product availability at the Battlefield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Battlefield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Battlefield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Battlefield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4967 reviews)
Bartosz S
June 29, 2026
1 out of 5
I do not recommend shopping at Best Buy. I was misled by an employee during my laptop purchase.
Before paying, I asked twice if I needed a Best Buy credit card to receive the 10% Reward. The employee clearly told me no, set up my account, and said the points would appear within about two weeks.
Two weeks later, I received nothing. If the employee had told me the truth from the beginning, I wouldn't have been disappointed. Instead, I was given false information and waited for rewards that never came.
I missed out on about $150 in rewards because of this misinformation. Very disappointing customer service.
Response from Best Buy
June 29, 2026
Hey there, Bartosz,
We understand your frustrations surrounding your recent visit and not getting support. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/WJCY1H), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:#180130
Roy M
June 28, 2026
5 out of 5
As a card Collector Best Buy is my preferred go to they stay fair with their prices and the staff are always friendly!
Hayley C
June 22, 2026
5 out of 5
Gabe was great! Knowledgable and funny, which is always helpful when managing the muck of life.
Brian S
June 21, 2026
1 out of 5
0 help. They cant help or at least thats what I think they said really hard to tell. Fpr springfield mo you thunk they would have better language
Response from Best Buy
June 21, 2026
Hello, Brian,
We appreciate you taking the time to share your feedback regarding your recent visit to one of our stores. We'd like to ensure this feedback gets into the right hands. Please message us through our social media channels on Instagram (https://bby.me/yYUCPf), X/Twitter (https://bby.me/zTYIhk) or Facebook (https://bby.me/yLSVPf) with the full details of your experience. Also add Google Review 175442. We look forward to hearing from you.