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We are back open!
Come check out your newly remodeled store.
Best Buy Battlefield
Services Offered
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Frequently Asked Questions About Best Buy Battlefield
How do I check product availability at the Battlefield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Battlefield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Battlefield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Battlefield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4795 reviews)
David D
October 25, 2025
5 out of 5
I want to commend your floor sales associate named Willis (sorry did not catch his last name). This service is what EVERY retail sales experience should strive to be. Knowledgeable, accurate, honest, and very easy to talk to. Directed me to exactly what I needed, did not try to upsell or add anything I didn’t need and when Best Buy didn’t have exactly what I was looking for, Willis went above and beyond and knew exactly where in town to find it.
Thank you to Springfield, MO Best Buy and especially to Willis.
Dave Downing
Reference No: 4412354546125
Cust. Service PIN: 0052 004 8894 10245
weston b
October 23, 2025
5 out of 5
Jazz with the geek squad was so helpful! Thank you!
Matt O
October 22, 2025
5 out of 5
Staff was helpful and answered all of my questions. Will likely return.
Cat
October 21, 2025
2 out of 5
One employee was absolutely wonderful and very helpful. Every other one was unenthusiastic to put it mildly. Walked past me like I wasn't standing there. Trash.
Response from Best Buy
October 22, 2025
Hi there,
Thanks for sharing this review. We're concerned to hear that most of the service you received from our staff didn't meet expectations. If you'd like to share additional feedback with us or need any further assistance, feel free to reach out to us via our social media channels on Facebook (https://bby.me/0bfgwy), Twitter/X (https://bby.me/ub7sfh), or Instagram (https://bby.me/b3ves8) so our team can help out. Please include the Google Review reference number #58855 when reaching out.