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We are back open!
Come check out your newly remodeled store.
Best Buy Battlefield
Services Offered
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Frequently Asked Questions About Best Buy Battlefield
How do I check product availability at the Battlefield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Battlefield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Battlefield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Battlefield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4713 reviews)
Mayda B
July 15, 2025
5 out of 5
First time using Geek Squad. Andrei was such a patient, kind employee for us "old folks." He was very efficient and helpful with what we needed so far.
Jason P
July 12, 2025
1 out of 5
You can’t call and talk to live person. It’s impossible.
Response from Best Buy
July 15, 2025
Hello, Jason,
We can fully understand and appreciate the need to speak with someone in your local store before making the trip. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #14852 in your message. You can find us here:
Facebook (https://bby.me/ujb3bm)
Twitter/X (https://bby.me/fsuq75)
Instagram (https://bby.me/i3b5v7)
We hope to hear from you!
Cheers,
^Ryan
Bradley C
July 11, 2025
1 out of 5
Brady the computing supervisor was very disrespectful. Told us there was no other manager but him.. weird. Treated my wife with massive disrespect. We will never buy there again. BestBuy should be ashamed of the people they hire and how they let their employees talk to customers.
Response from Best Buy
July 15, 2025
Hello and thanks for reaching out on Google, Bradley.
We understand the frustration when your experience with one of our team members does not go as expected. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/1sjj6l), Twitter/X (https://bby.me/59h6z3), or Instagram (https://bby.me/5lsouu). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 14423.
Regards,
^ Graham
Braden T
July 06, 2025
5 out of 5
I came into today with my computer having issues with connecting to my hard drive. I came into see the geek squad today and I was helped by Abraham who was absolutely magnificent. He explained everything to me to make crystal clear and leading me to success. I feel way more comfortable using my computer and highly recommend seeing him if you are ever having ANY technical difficulties. He’s very kind and respectful.