Jessica W
January 16, 2026
I would like to take the time to highlight Mrs Sarah customer service attention to detail and her compassion for her job. Yesterday I was in a bit of a pickle. I had to come in and exchange my laptop right before my flight as it was the last day to do an exchange. While on the phone I explained to her that I’d be coming in a rush after work due to having to make my airport flight, she immediately assured me that everything would be fine. She looked up my purchase order while on the phone with me, went and got the laptop so when I came into Best Buy, the laptop was already sitting at customer service waiting for me to make a smooth transition to easily exchange it. I explained to her that I had some problems with the laptop, and she was very, very good with her customer service, attention to the detail, and overall just taking care of me as a customer so thank you Sarah.
kiersten s
January 12, 2026
Micah helped me immensely with an issue I had returning an item. He was patient and supportive and he went above and beyond in taking care of my issue. I want to be clear that I set myself up for failure and presented him with a difficult task, but he prevailed! Please celebrate Micah BIG for me ok?!?!!
It's not the best best buy I've ever been to and I've been to hundreds of best buys tens of times. I would say going to the best buy in Gulfport they have a better gaming selection and they have game consoles. But if you are looking for tvs then this is the best buy you wanna go to, they have tons of tvs from all kinds of different brands and lots of open box tvs for okay deals.
1/1/2026 - Visited this location looking for a few electronics. Everything i needed was in stock. Was greeted and helped by store associate when I walked in. Store was organized and presentable.