Frequently Asked Questions About Best Buy Diberville
How do I check product availability at the Diberville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Diberville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Diberville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Diberville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1728 reviews)
Carlos R
July 21, 2025
5 out of 5
Staff was nice and very helpful, got my first laptop which I am enjoying
yazmin m
July 18, 2025
4 out of 5
Encontré lo que buscaba, ya no tienen tanto como antes, pero en general bien
Pam D
July 18, 2025
3 out of 5
Went in got what I wanted and went to check out .one person checking and the customer was sitting propped up on the counter discussing what he was getting while 8 other workers were in different areas some together talking to each other. We finally got a woman to sign in to check us out
Response from Best Buy
July 19, 2025
Hello, Pam,
Thank you for leaving a review here on Google. Checking out in a store should be a quick process, so I can understand some disappointment in having to find someone to ring up your purchase. If you'd like to formally document your visit, please send a private message on social media along with your name, phone number, and email.
Here are the links to our socials: Facebook (https://bby.me/1bc8vs), Twitter/X (https://bby.me/y1iu7p), or Instagram (https://bby.me/rw04da)
Please mention Google Review 17522 in your message.
Warm Regards,
^Meghan
Herb D
July 18, 2025
3 out of 5
Found Associate quickly, however he took forever to find another Associate that could help me, after finding the items I wanted we had to wander across the store to find a register to check out.
Response from Best Buy
July 18, 2025
Hello, Herb,
Thank you for your review. Having to wait longer than expected to get help is pretty disappointing. If you need assistance or want to document your feedback at Best Buy Corporate, please send a private message on social media along with your name, phone number, and email. Please mention Google Review 17103 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Warm Regards,
^Meghan