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Best Buy Diberville
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Frequently Asked Questions About Best Buy Diberville
How do I check product availability at the Diberville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Diberville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Diberville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Diberville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1749 reviews)
Mysha O
October 07, 2025
5 out of 5
We came in for some help with the geek squad, there were plenty of friendly faces and Sarah was so helpful! Wonderful experience
Hookah K
October 06, 2025
5 out of 5
Hannah and Jeremy were very helpful and polite when we told them about the defect we found on our laptop. They assisted us with a quick exchange, and we really appreciate their excellent service.
Mark M
September 29, 2025
2 out of 5
Seems to truly be a geek squad at this location. We have been in this store a few times in the recent past and could not get any help. Ask someone for help and was told they would get someone and no one shows up.
This week needed battery replaced in phone and it was a circus on both visits. Seems if you know about gaming you get their full attention but if you come for a service not so much. Make an appointment time and that is a joke. I will say there are some chairs so after a long wait you may get to use one. I did see a couple trying to do all the work but unfortunately they were not assigned me.
There are plenty of employees in the store but apparently they are supposed to just observe something. I would say new managers could help this location tremendously.
Matthew
September 09, 2025
1 out of 5
DO NOT BRING YOUR IPHONE HERE FOR REPAIR! Made an appointment through Apple to have my screen repaired by this stores “geek squad” And they returned my phone with more problems than it had before they fixed it, and proceeded to lie about it And refused to give me my money back, Even though I had documentation from them proving otherwise! I had to get an apple support manager on the phone and go back in the store and actually got these guys to lie about the diagnostics data where she could hear it! After that she filed an official complaint against the store with Apple management Apple is replacing my phone and Even sending me free AirPods for my Trouble. But do yourself a favor avoid this place for any repairs, even if you do it through Apple’s website