Because of Trump's policy, the price of this camera has jumped and it is not available everywhere. I searched for a camera in the US in the places where I drive and found a camera in Alabama. I drove an extra 85 miles on purpose, I bought this camera with an open box in excellent condition and paid $ 830. Having reached a truck stop, I open the box, and more than half of the parts are missing: there should be: Camera, camera case, lens, USB, Wi-Fi module, additional battery, tripod, DJI mic 2 microphone. Having opened the box, I see that the kit is, to put it mildly, not a combo, but like from a regular camera. I quickly went back, demanded a replacement or refund, they returned my money. After I say, I am ready to buy this camera but not for the price you have set, because its price is $615 new, I am ready to buy at your price of an open box in perfect condition for $595, to which the seller told me, yes, no problem, you just need to wait 30-60 minutes. Guys, I waited 2 hours and in the end the price was made $10 less. First of all, this is a robbery of money and time!!! The attitude of the seller is, to put it mildly, disgusting and the manager too. Whoever buys this camera from Best Buy with an open box and does not check it, we can say that he is a complete idiot. The microphone costs $100 separately, the battery is $69, the lens is $49. Best Buy itself is 3889 Promenade Pkwy, D'Iberville, MS 39540. The manager is disgusting, both the man and the woman. I will not say anything about the seller. Store - 1 point Attitude - 1 point They deceive people - this is too much
Response from Best Buy
April 08, 2025
Hello,
Thank you for your review. We appreciate you taking the time to leave an account of your experience. All Excellent Open Box units should come with all of the accessories present, so we can understand wanting support with this issue. We'd be happy to look into this and see how we can assist. Please send a private message on social media along with your name, phone number, and email. Please mention Google Review 65020225 in your message.
Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy)
Sincerely,
^Meghan