Best Buy Diberville

I needed a new laptop because my previous one crashed. I was just pricing options on a whim, and the salesman, Jeremy, was very helpful. He understood that I needed a mid-range laptop, and didn't try to sell me high. He asked what I was looking for out of the computer, and helped confirm my decision. He also helped me through the payment process, and helped me get my laptop insured. Jeremy is a wonderful employee, he's super friendly and informative. 5/5.

Great store just wish the checkout process was faster like it used to be. they usually only have one checkout going

I usually have great experiences with Best Buy as a company, and the regular floor staff at this D’Iberville location are fantastic, helpful, and hard-working. Unfortunately, my latest visit was completely ruined by an individual claiming to be the General Manager, who proved to be an absolute embarrassment to customer service. From the start of our interaction, this manager was combative, judgmental, and openly accusatory toward me. When I asked for his name so I could address him properly and follow up with corporate, he flatly refused to identify himself. A leader in customer retail who hides behind a lack of accountability while treating paying customers like suspects has no business running a storefront. The floor employees here deserve better leadership, and Best Buy corporate needs to look closely at who is representing them at the helm in D’Iberville. This individual's arrogance and total lack of professionalism are a blight on the Best Buy logo.

Nicholas gave me excellent customer service with helping me with a TV.