'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Services Offered
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Diberville
How do I check product availability at the Diberville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Diberville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Diberville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Diberville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1838 reviews)
Dalton S
September 12, 2026
4 out of 5
Great store just wish the checkout process was faster like it used to be. they usually only have one checkout going
galaxyecho1
September 08, 2026
1 out of 5
I usually have great experiences with Best Buy as a company, and the regular floor staff at this D’Iberville location are fantastic, helpful, and hard-working. Unfortunately, my latest visit was completely ruined by an individual claiming to be the General Manager, who proved to be an absolute embarrassment to customer service.
From the start of our interaction, this manager was combative, judgmental, and openly accusatory toward me. When I asked for his name so I could address him properly and follow up with corporate, he flatly refused to identify himself. A leader in customer retail who hides behind a lack of accountability while treating paying customers like suspects has no business running a storefront.
The floor employees here deserve better leadership, and Best Buy corporate needs to look closely at who is representing them at the helm in D’Iberville. This individual's arrogance and total lack of professionalism are a blight on the Best Buy logo.
Response from Best Buy
September 08, 2026
Hello,
Thank you for reaching out and bringing this experience to our attention. We feel that everyone should be treated with respect, so we can understand your frustration. We'd be happy to document your experience here on a corporate level and relay it to your local store's leaders. Please connect with us through social media. You can find us on Facebook (https://bby.me/NFbVBh), Twitter/X (https://bby.me/O7HJy6), or Instagram (https://bby.me/Dhjnnt). Please reference Google Review, #219775.
Grace G
August 30, 2026
5 out of 5
Nicholas gave me excellent customer service with helping me with a TV.
Liquidity H
August 18, 2026
1 out of 5
Geek Squad is useless. So I thought I needed an AirPod replacement. Specifically the left side ear piece.
They were trying to give me the run around.
They couldn’t do a simple diagnostic test on the spot. Trying to get me to set an appointment and come back the next day. Sent the AirPod piece off to Apple and get a replacement.
I fixed all the problems. Once the battery case was completely drained. It reset itself after plugging in to power source. Left AirPod detected and so did the right AirPod.
Problem fixed in under 5 minutes.
But geek squad didn’t even think about discharging and let it reset itself on the next power up.