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Best Buy Diberville
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Frequently Asked Questions About Best Buy Diberville
How do I check product availability at the Diberville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Diberville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Diberville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Diberville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1672 reviews)
Nick C
January 08, 2025
5 out of 5
Great staff!
Marion C
January 03, 2025
3 out of 5
A lot of items out of stock
Response from Best Buy
January 04, 2025
Good Afternoon, Marion.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64640958" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey
stephen s
December 31, 2024
1 out of 5
Went to the Biloxi store for a simple purchase. As usual the item I wanted was locked in a display so I stood there and at the end of the isle waiting for 25 minutes. Not one blue shirt approached. The only assistance I received was from the man working at the Geek Squad counter. This man spoke into his store comm device to request some one to help me.
Finally I walked up to the first blue shirt who finally came up front and asked if he could help me. Absolutely no hint of apology for people not being served. Instead I was told "we were busy helping other customers" as I looked around at 6 or more customers waiting for help just like I was. Somehow I guess it was our fault. I turned and walked out of the store.
In today's retail climate, any of you still in business can hardly afford to alienate paying customers. Bestbuy is far from the only source for your product line.
Response from Best Buy
December 31, 2024
Stephen,
We share your disappointment with the length of time taken to get a product that was locked away. We would like to document this occurrence to help create better experiences in the future. Please connect with our team by mentioning this post ,"Google Review 64630073", along with your name, email, and phone number using one of the following: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy).
We look forward to hearing from you.
Sincerely,
^Tina
Joe P
December 28, 2024
5 out of 5
I found a great phone case for my new Galaxy.