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Frequently Asked Questions About Best Buy Diberville

How do I check product availability at the Diberville Best Buy?
How do I check my order status?
My local Diberville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Diberville stores’ holiday hours?

Recent Reviews

4.1
(1694 reviews)
Nathan K
April 20, 2025
1 out of 5
You can literally find everything in the store online cheaper.
Catherine L
April 16, 2025
5 out of 5
Best Buy experience, flawless service! I visited the D'Iberville, MS location, and the staff exceeded my expectations with their exceptional service. My husband and I were searching for a specific item for our game system. While it wasn’t available at this location, the team immediately took charge, reaching out to the Gulfport store to check their inventory. We were thrilled to hear they had the item we had been pursuing for a long time. April at the D'Iberville location skillfully assisted us, and Chad, the general manager, made the call to secure it for us. Phil efficiently handled our checkout, making the process seamless. The teamwork, leadership, and kindness demonstrated by Best Buy were impressive. Their assertiveness and prompt communication ensured we found what we needed without any hassle. THANK YOU BEST BUY Diberville.
Алексей П
April 07, 2025
1 out of 5
Because of Trump's policy, the price of this camera has jumped and it is not available everywhere. I searched for a camera in the US in the places where I drive and found a camera in Alabama. I drove an extra 85 miles on purpose, I bought this camera with an open box in excellent condition and paid $ 830. Having reached a truck stop, I open the box, and more than half of the parts are missing: there should be: Camera, camera case, lens, USB, Wi-Fi module, additional battery, tripod, DJI mic 2 microphone. Having opened the box, I see that the kit is, to put it mildly, not a combo, but like from a regular camera. I quickly went back, demanded a replacement or refund, they returned my money. After I say, I am ready to buy this camera but not for the price you have set, because its price is $615 new, I am ready to buy at your price of an open box in perfect condition for $595, to which the seller told me, yes, no problem, you just need to wait 30-60 minutes. Guys, I waited 2 hours and in the end the price was made $10 less. First of all, this is a robbery of money and time!!! The attitude of the seller is, to put it mildly, disgusting and the manager too. Whoever buys this camera from Best Buy with an open box and does not check it, we can say that he is a complete idiot. The microphone costs $100 separately, the battery is $69, the lens is $49. Best Buy itself is 3889 Promenade Pkwy, D'Iberville, MS 39540. The manager is disgusting, both the man and the woman. I will not say anything about the seller. Store - 1 point Attitude - 1 point They deceive people - this is too much
Response from Best Buy
April 08, 2025
Hello, Thank you for your review. We appreciate you taking the time to leave an account of your experience. All Excellent Open Box units should come with all of the accessories present, so we can understand wanting support with this issue. We'd be happy to look into this and see how we can assist. Please send a private message on social media along with your name, phone number, and email. Please mention Google Review 65020225 in your message. Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) Sincerely, ^Meghan
Joe U
April 03, 2025
1 out of 5
Went to buy meta glasses. Sales person had no interest in selling us 2 pair. Went next door to target. Bought 2 pair. Worst service ever will never go back.
Response from Best Buy
April 03, 2025
Hello, Joe, Thank you for reaching out to us here on Google and sharing your recent experience. We understand how important excellent customer service can be and know we would be reaching out for support as well. We would like to take a look into this with you to document any feedback you may have and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 65004296 Regards, ^Brandon

About Best Buy Diberville

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