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Frequently Asked Questions About Best Buy Diberville

How do I check product availability at the Diberville Best Buy?
How do I check my order status?
My local Diberville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Diberville stores’ holiday hours?

Recent Reviews

4.1
(1686 reviews)
Byron M
April 01, 2025
1 out of 5
everything is 10x more expensive than online stores like eBay and they follow you around the store the entire time stalking you
Billy P
March 31, 2025
1 out of 5
Online order placed for a Garmin DashCam & MicroSD Card that were both listed as "INSTOCK" at Diberville location. Ready for pickup in 1 hour March 31. 30 minutes later I get an email notification that part of my order was ready for pickup (the Micro SD Card). Another hour or so, I get a notification that the Garmin DashCam is NOT in stock but may be available at another nearby store. So I click the other store options and they claim they have them in stock for pickup in 1 Hour. I modified my order to get all items from Gulfport. 2 hours later, no order ready notification, so I called the store number and the long auto response "BOT" finally connected me to a live person, who was obviously NOT in the store, probably not in the western hemisphere. He claimed that he had access to the store system and showed the item in stock and reserved for me but there was a problem with my bank card. So I terminated the call and drove to Gulfport to resolve the alleged card issue or present another card for payment. Guess what! They don't have one in stock either, so the bank card problem was total BS! The guy at the pickup counter told me that the store in Mobile, Slidell and Hattiesburg had them in stock. I have ZERO confidence that they are in stock so I cancelled the entire order. Will order from Amazon or Garmin direct....
Adam T
March 10, 2025
1 out of 5
We brought our iPad to the Geek Squad at this location, and the brainiac behind the counter (after making a fool of himself claiming he’s smarter than the internet) failed to correctly diagnose the issue with the screen and grossly over quoted the price of the repair. He told me I should just buy another iPad lolz….We went to Play and Talk in Mobile and they figured out the issue, ordered the part and fixed the iPad for literally a fraction of what Geek Squad quoted. What a joke.
Response from Best Buy
March 10, 2025
Hello, Adam, Thank you for the review. I can understand your frustration with your experience with our Geek Squad Agent. That is certainly not ideal. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64911228. Regards, ^Kristy
Neil K
March 04, 2025
2 out of 5
Used to be able to actually buy electronics supplies but not anymore. The store was over 50% empty.
Response from Best Buy
March 05, 2025
Hello, Neil, Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention. We would love to address any questions or concerns you may have. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64890587 as reference. We look forward to hearing from you. Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy Best, ^Kadian

About Best Buy Diberville

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