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Best Buy Diberville
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Frequently Asked Questions About Best Buy Diberville
How do I check product availability at the Diberville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Diberville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Diberville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Diberville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1795 reviews)
Dj B
March 28, 2026
1 out of 5
Don't go here if you're black or have any type of locs braids etc. I recently purchased a 65 inch tv first followed by a 75 inch days after. 65 inch works flawless. The 75 inch doesn't work at all. After me and my postpartum wife carried it up a flight of stairs and mounted it. Prepared to relax in front of it for her birthday but there's a Crack along the entire top of the screen. We would've returned it the same day but the store was closed. The next day. Tried to return it and was completely disrespected by their General Manager "Chad". He say it didn't show any signs of damages to the box so it didn't happen in transit. He says due to the finger prints on the screen that I did it. Which ended up on the screen as I repackaged it for return. My wife even tried to explain because her frustration but he said "Respectfully I dont have to talk to you people." He refused my return and I am stuck with a massive paper weight. 🤯
Response from Best Buy
March 28, 2026
Hey there, Dj,
We understand your concerns with your recent television purchase. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/eb2jZV), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #135788"
Austin W
March 21, 2026
5 out of 5
Great customer service, spacious place, good inventory
lee b
March 18, 2026
5 out of 5
Always ready to help
Justin R
March 17, 2026
4 out of 5
Service was on point, just didn't have what I was after.