This is a massive store.... Only thing I personally did not "like" was that finding certain things was a little difficult. We went in looking for stands for our phones and it took roughly 30 minutes to find one. To be fair, we did have multiple employees ask if we needed help but we wanted to look around some as well. It would be nice if they had some larger signage showing where things were especially with the massive amount of open overhead space they have. I mean, it's truly a massive store. Love it.
If I could put lower than one star, I would the people at the geek squad desk are absolutely ignorant and horrible to deal with. I’ve been referred to the Best Buy geek squad so many times by Apple and every single time they have no clue what the heck they’re doing are supposed to do.
I've always had good experiences at this location. Staff was friendly and helpful. Ordered two items for curbside pickup. Employee brought the items in less than five minutes and made sure to check my ID and order number, which I appreciate.
Everything was okay, easy to find but when there are several people standing around and ask you what you are looking for, you tell them, and they just point you to where it is, but it was with a smile.