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Services Offered
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Frequently Asked Questions About Best Buy Flowood
How do I check product availability at the Flowood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Flowood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Flowood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Flowood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2184 reviews)
Max B
November 15, 2025
1 out of 5
This Best Buy may as well be a scam center. I’m a Best Buy member was sold on that by being told that if I buy a tv geek squad will come mount it if your member! That was a lie. $200 something dollars later my tv is crooked and I have to take it down and fix it myself. Couldn’t get them to come back. Bought a extra warranty for a monitor that covered “accidental damage” I bring the monitor in due to accidental damage after 10 minutes of standing there and having to loudly ask my question I was told nope it doesn’t cover it. So I then go buy the same monitor and the lady at the front tried to sell me the same warranty that covered “accidental damage” so I start laughing go ask the geek squad why she’s trying to sell me that warranty and she basically said the girl was wrong and no it doesn’t cover accidental damage. So I’ve been lied to and scammed by Best Buy. God forbid you try to ask for help. I’ll be making all my purchases online through newegg and i canceled my Best Buy membership. Nothing but a scam to take extra money. Oh and ur membership automatically comes with warranty on most things but yet they’ll try to sell you an extra warranty that does nothing different. Just as bad as a scam center.
Response from Best Buy
November 15, 2025
Hello Max,
Thank you for your feedback. We're sorry to learn your My Best Buy membership hasn't been as expected, and your service experience was challenging as well. This is certainly not the positive interaction we aim to provide.
So that we can formally document your feedback and address any concerns you may have, feel free to send us a private message or DM on any of our social media links below. Please be sure to mention your Google review 69610.
Facebook: https://bby.me/pme60i
Instagram: https://bby.me/ywp1xb
Twitter/X: https://bby.me/p1zr7a
Evans M
November 07, 2025
5 out of 5
This establishment is recognized as one of the premier dining destinations in Huntsville, Alabama. We highly recommend a visit in the near future to experience their exceptional cuisine.
M H
November 02, 2025
1 out of 5
Absolute worst customer service ever! I will never buy anything else here EVER! I’ll drive to another state before I spend another dime in this raggedy place! If I could give it negative stars I would!! BUYER BEWARE!!!!!!! Good luck with a return on a product that was recently purchased that was defective!! $400 later I’m stuck with it!
Response from Best Buy
November 02, 2025
Hello,
Let's talk about this defective device that leads to poor customer service. Please connect with us on social media links. When reaching out provide more details, along with Review #63734.
Facebook (https://bby.me/kojjq9)
Twitter/X (https://bby.me/o5sjtr)
Instagram (https://bby.me/d7wb60)
Cynthia D
November 02, 2025
3 out of 5
5 stars for the man who helped me with a warranty repair issue. He wore glasses and came over to help the cashier with processing a warranty issue is all I know. He was very professional and knowledgeable. The Geek Squad employee really needs to work on her professionalism and keep personal feelings/comments about coworkers to herself. Customers aren't there for that.