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Frequently Asked Questions About Best Buy Flowood

How do I check product availability at the Flowood Best Buy?
How do I check my order status?
My local Flowood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Flowood stores’ holiday hours?

Recent Reviews

4.1
(2222 reviews)
Brittany E
April 03, 2026
4 out of 5
My Wife and I went in to get a bigger tv to replace the one I had just purchased. I told the youngerish - home theatre guy (name starts with an L maybe?) that the $900 tv I just purchased from THAT store the previous day didn’t even come with a power cable to turn it on or anything. He said we sell those if you want your tv to work…. Etc. etc. Just literally gave me every reason not to buy a tv… Laziness - Well we avoided him like the plague after that. Wasn’t hard as he was always hiding places. Reason for 4 ⭐️ Younger gentlemen with a goatee in maybe loss preventions? He took over brought the tv up and got me on my way. The cashier was the sweetest lady and made sure my points got entered and all that. Great experience; after America’s angriest best buy employee went away! Ended up spending over a thousand dollars because of the nice folks up front. I asked for you Mr. Clark but he said you had just gone home. Thanks for helping me the other day with initial TV purchase! Update: Just opened the box from the 65 Inch Sony Bravia 8 OLED TV I just got - (The Bigger one) - came with an LG remote! This is a Sony TV NOT an LG. Now I can’t even get my tv connected to the internet to use the Bravia app to control my tv! Will not be getting a tv from them again! That’s absolute rubbish… Wow
Makesha
March 25, 2026
3 out of 5
I had a great salesman its a shame the stores policy didnt line up with his ability.
Joseph T
March 04, 2026
4 out of 5
Normally employees are very nice and knowledgeable.
ciara L
March 02, 2026
2 out of 5
The manager didn't show that my concern was top priority
Response from Best Buy
March 02, 2026
Thank you for sharing this experience with us, Ciara. This is not the experience we want for our customers. We strive to make store visits an embracing, simple, and enjoyable experience each and every time, and we definitely expect our employees, from top to bottom, to conduct themselves as professionally as possible in every situation. Let's get this addressed for you. Please message us with the full details through our social media channels on Instagram (https://bby.me/rtcy72), X/Twitter (https://bby.me/nraxri) or Facebook (https://wwwhttp://facebook.com/bestbuy). Also add Google Review 124772. We look forward to hearing from you.

About Best Buy Flowood

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