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Frequently Asked Questions About Best Buy Gulfport

How do I check product availability at the Gulfport Best Buy?
How do I check my order status?
My local Gulfport Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Gulfport stores’ holiday hours?

Recent Reviews

4.2
(2282 reviews)
Antonio C
April 05, 2025
1 out of 5
Weigh 30 minutes and nobody attends you ask for help and they do not answer you only talk about the headset and they tell you see the seller of the area.
Response from Best Buy
April 06, 2025
Hello, Antonio, Thank you for taking the time to reach out on Google with a review. We always strive to provide friendly and attentive service in store to ensure you find what you need. If faced with a similar situation, I would also reach out for guidance. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 65012986 in your message. You can find us here: Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) We hope to hear from you! Best regards, ^Ryan
Anonymous
April 03, 2025
1 out of 5
Josh in geek squad was extremely rude and whenever I would speak Josh would just raise his voice to talk over me. The entire time he was smacking his gum so loud. He is extremely unprofessional and not a kind person! Definitely won’t be going through geek squad again because of Josh.
Response from Best Buy
April 03, 2025
Good Afternoon, Valued Customer. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:65003299" for reference. You can find us here: Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy Kind Regards, ^Trey
Billy P
March 31, 2025
1 out of 5
Online order placed for a Garmin DashCam & MicroSD Card that were both listed as "INSTOCK" at Diberville location. Ready for pickup in 1 hour March 31. 30 minutes later I get an email notification that part of my order was ready for pickup (the Micro SD Card). Another hour or so, I get a notification that the Garmin DashCam is NOT in stock but may be available at another nearby store. So I click the other store options and they claim they have them in stock for pickup in 1 Hour. I modified my order to get all items from Gulfport. 2 hours later, no order ready notification, so I called the store number and the long auto response "BOT" finally connected me to a live person, who was obviously NOT in the store, probably not in the western hemisphere. He claimed that he had access to the store system and showed the item in stock and reserved for me but there was a problem with my bank card. So I terminated the call and drove to Gulfport to resolve the alleged card issue or present another card for payment. Guess what! They don't have one in stock either, so the bank card problem was total BS! The guy at the pickup counter told me that the store in Mobile, Slidell and Hattiesburg had them in stock. I have ZERO confidence that they are in stock so I cancelled the entire order. Will order from Amazon or Garmin direct....
Response from Best Buy
March 31, 2025
Hey, Billy. Thank you for providing your insight. We know how important it is to get the help that you need while shopping with us, and we would like to do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy When you private message us, please include your full name, phone number, email, and reference your Google review number #64991531. Regards, ^Jason
Forrest A
March 29, 2025
1 out of 5
Best buy customer service sucks
Response from Best Buy
March 29, 2025
Hi, Forrest, Thank you so much for sharing your review with us. I’m truly sorry to hear that your experience did not meet your expectations. It can be really challenging when we don’t receive the level of service we hoped for, and we completely understand how that feels. At Best Buy, we take great pride in providing exceptional customer service, and it's important to us that every customer feels valued and appreciated. So that we can be sure to formally document your feedback, please send a private message or DM on Facebook facebook.com/BestBuy, Instagram instagram.com/bestbuy, or Twitter/X twitter.com/BestBuySupport that includes your full name, email address, and phone number. Be sure to mention your Google review 64983084. Kind regards, ^Pre

About Best Buy Gulfport

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