Garrett H
December 19, 2025
I came in Wednesday evening. I did not have a good experience. The name on the man’s tag was Paul. He looked more invested in his phone than helping me. I miss the days you could speak to a person without them needing to check their cellular device.
Logan ensured I had the best experience possible when buying a new phone. He was quick, funny, and knowledgeable. Customer service was 10/10, and I paid less than I would’ve at ATT. Thank you Logan!
We stopped by to check on something but when we got to the front, the store was unfortunately out of power. The Best Buy team was there to tell us as soon as we approached the door. A really disturbed old man was upset and berated one of the staff. He pointed at her and said “you aren’t a manager” and she calmly corrected him and informed him that she was actually a supervisor. He then said something extremely derogatory. She calmly laughed and said “have a good day.” She handled this amazing and professionally. I applaud her ability to remain calm in a situation where a grown man has to throw a tantrum and disrespect an employee because he wasn’t happy. Unfortunately, he has deeper issues within himself, he has to make everyone else around him unhappy.