header_logo

More to Explore

Frequently Asked Questions About Best Buy Hattiesburg

How do I check product availability at the Hattiesburg Best Buy?
How do I check my order status?
My local Hattiesburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Hattiesburg stores’ holiday hours?

Recent Reviews

4.1
(2023 reviews)
Buffcoat &
June 20, 2026
1 out of 5
Absolutely terrible. Cannot get through to anyone at the store. You have to deal with some idiotic AI voice over the phone that eventually transfers you to India. Once you’re in India, it’s nothing but morons reading from a script and refusal to transfer you to the store. What should literally take a few minutes turned into hours! Finally someone told me that Bestbuy no longer answers the phones, emails, or call back requests from the store that it all goes to India now. There’s a reason why their stock went from $125 a share to $60 a share since they started doing this. Finally cancelled my order of over $3,000 and went to Cowboy Maloney where they actually answer the phone and want to deal with customers. It’s mind boggling that in 2026 a business still tries to pull this crap. Everyone blamed corporate. Fire whoever thought this was a great idea and fire whoever agreed with it. I’m sure your shareholders would love to know you’re ignoring customers.
Response from Best Buy
June 20, 2026
Hello, Thank you for the review. To ensure we provide excellent customer service, our stores are currently not accepting calls and assisting customers in store. However, we do provide many self-serve options to assist you as you make your next purchase. https://bby.me/2jbc1L is up-to-date when it comes to product availability. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 174898
AJ
June 16, 2026
5 out of 5
Nice people, helpful and knowledgeable. They take care of situations the best way they are allowed.
Samuel H
June 07, 2026
1 out of 5
Computer does not lead you to the question people need for sales ignorant at its best
itz. m
June 06, 2026
1 out of 5
Went it to purchase a laptop no one helped. Finally did an online order with the store clerk an he put in the wrong order for my laptop. So I had to return it. Worst store ever.

About Best Buy Hattiesburg

bestbuy.com