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Best Buy Hattiesburg
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Hattiesburg
How do I check product availability at the Hattiesburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hattiesburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hattiesburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hattiesburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1990 reviews)
Ganesh S
February 13, 2026
1 out of 5
Booked an appointment for an iPhone battery replacement and was told upon arrival that the repair could not be completed that day because technicians were already working on other phones. I was advised to book another appointment for the following day and was told it would likely be done then.
I followed their recommendation, booked a second appointment, and returned — only to be given the exact same explanation again. There was no advance call, no update, no acknowledgment that I had already made a wasted trip the day before, and no apology.
If technician capacity is limited, that should be reflected in the scheduling system. An appointment should represent a realistic service commitment, not a placeholder dependent on workload at the moment a customer shows up.
Two confirmed appointments resulted in zero service and two unnecessary trips. The lack of communication and accountability is extremely disappointing.
☆ ☆ ☆ ☆ ☆ 0/5
Response from Best Buy
February 13, 2026
Hello, thank you for taking the time to share your experience with us here. Having the peace of mind to know that your reservation will result in your repair being completed the first time is important. Can you please reach out to us on Facebook (https://bby.me/khka2d), Twitter/X (https://bby.me/lim9op), or Instagram (https://bby.me/95otyz) with more information about your experience? Please begin your message with "This is regarding my Google Review #116884".
Jackquelyn A
February 07, 2026
5 out of 5
Great costumer service very helpful
amber p
February 06, 2026
5 out of 5
We were greeted when we walked in, but we were just browsing. It wasn't hard to find someone willing and knowledge to help us when we had narrowed a decision down to a couple of different products. Staff was very friendly and helpful. If we need another electronic item or maybe even an appliance we will consider them first!
James C
February 03, 2026
5 out of 5
Great customer service