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Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Hattiesburg
How do I check product availability at the Hattiesburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hattiesburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hattiesburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hattiesburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2023 reviews)
Buffcoat &
June 20, 2026
1 out of 5
Absolutely terrible. Cannot get through to anyone at the store. You have to deal with some idiotic AI voice over the phone that eventually transfers you to India. Once you’re in India, it’s nothing but morons reading from a script and refusal to transfer you to the store. What should literally take a few minutes turned into hours! Finally someone told me that Bestbuy no longer answers the phones, emails, or call back requests from the store that it all goes to India now. There’s a reason why their stock went from $125 a share to $60 a share since they started doing this. Finally cancelled my order of over $3,000 and went to Cowboy Maloney where they actually answer the phone and want to deal with customers. It’s mind boggling that in 2026 a business still tries to pull this crap. Everyone blamed corporate. Fire whoever thought this was a great idea and fire whoever agreed with it. I’m sure your shareholders would love to know you’re ignoring customers.
Response from Best Buy
June 20, 2026
Hello,
Thank you for the review. To ensure we provide excellent customer service, our stores are currently not accepting calls and assisting customers in store. However, we do provide many self-serve options to assist you as you make your next purchase. https://bby.me/2jbc1L is up-to-date when it comes to product availability.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 174898
AJ
June 16, 2026
5 out of 5
Nice people, helpful and knowledgeable. They take care of situations the best way they are allowed.
Samuel H
June 07, 2026
1 out of 5
Computer does not lead you to the question people need for sales ignorant at its best
Response from Best Buy
June 07, 2026
Samuel,
When shopping at Best Buy, we want you to have a great experience with knowledgeable employees. If this does not occur, it is not helpful to those in need. We'd be happy to look into your concerns. Please send a private message that references "Google Review 169475" using one of the following:
Facebook (https://bby.me/GmgQAK)
Twitter/X (https://bby.me/8Xz6be)
Instagram (https://bby.me/QImPzh Buy)
itz. m
June 06, 2026
1 out of 5
Went it to purchase a laptop no one helped. Finally did an online order with the store clerk an he put in the wrong order for my laptop. So I had to return it. Worst store ever.
Response from Best Buy
June 07, 2026
Hello, thank you for leaving us a review. Knowing you are getting the correct item is important. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #162820".
Facebook (https://bby.me/tIUmvT)
Twitter/X (https://bby.me/1WrT6v)
Instagram (https://bby.me/BdAGAk)