Best Buy Madison

Bunch of employees running around doing jack all. One poor lady working the register up front while the manager and some other people hengs out laughing and carrying on. I’m just going to order the charger I need online from someone else. Need to get better employees if you cant work a register don’t be hanging out while there is a line.

Best Buy Review: Frustrating Service in Two Locations My experiences with Best Buy in both Washington and Madison, Mississippi, have been consistently disappointing. The issues seem systemic rather than isolated incidents, making it clear that poor customer service is a recurring problem. Long Waits, Minimal Staff, and Poor Service At both locations, the most glaring issue is the lack of available staff to assist customers. The stores are often packed with people waiting for help, yet only one employee appears to be working the floor. This leads to long lines, excessive wait times, and an overall frustrating experience for anyone who needs assistance. Customers are left wandering the aisles, searching for someone to help, only to realize that there’s either no one available or employees are too busy to acknowledge them. It’s as if Best Buy operates under the assumption that customers will figure everything out on their own—except that, unlike an online store, you’re standing in a physical location where service should be expected. Two-Week Waits for Orders Another persistent issue is the ridiculously long wait times for orders. Regardless of the location, any item that isn’t immediately in stock seems to take at least two weeks to arrive. This delay defeats the purpose of shopping at a physical store, where customers expect convenience and quicker access to products. Why bother going to Best Buy at all when ordering online from another retailer is faster? Lack of Accountability and Customer Care When asking employees about the delays or the lack of help, the responses are often dismissive. There’s no sense of urgency, no attempt to resolve issues, and certainly no customer-first mentality. Instead, it feels like the company is simply going through the motions—collecting sales without putting in the effort to provide decent service. Final Thoughts At this point, I have little reason to continue shopping at Best Buy. With the rise of online retailers offering faster shipping, better customer support, and more efficient service, there’s no incentive to deal with Best Buy’s lack of staff, long waits, and frustrating delays. Until the company prioritizes customer experience and staffing, I cannot recommend shopping at Best Buy—whether in Washington, Mississippi, or anywhere else.

Work flo love it.....

They could not help me or figure out what I needed to start school