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Services Offered
Geek Squad Services
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Madison
How do I check product availability at the Madison Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Madison Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Madison stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Madison Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1524 reviews)
Jenna B
September 14, 2025
5 out of 5
Helpful employees answered all my questions.
brian p
September 05, 2025
4 out of 5
Good store but had to wait for some help.
Yolanda Y
August 08, 2025
5 out of 5
They're very helpful. Bought 2 tablets today
James A
July 27, 2025
5 out of 5
Best Buy Madison is My Go-To for Tech! (Skip Flowood!)
My recent experience with Best Buy Madison was absolutely stellar, and I can't recommend them enough – especially if you're looking for a reliable and efficient tech shopping experience.
My trusty Fitbit Sense 2 was on its last legs, and I desperately needed a replacement health and fitness wearable. After extensive research (shout out to The Quantified Scientist for the deep dives!), I decided on the Pixel Watch 3. As an Android user, its comparable HR tracking accuracy to the Apple Watch and the ability to retain all my historical data were huge selling points.
Initially, I tried to purchase the Pixel Watch 3 from Best Buy Flowood. Unfortunately, despite their website indicating availability, the device wasn't actually in stock when I or my family member went to pick it up. It seemed like there was an issue with their inventory notification system, which was quite frustrating when I was in a hurry for a new device.
However, Best Buy Madison completely redeemed the situation! I quickly placed an order with them, and to my delight, the Pixel Watch 3 was available for pickup within five minutes. My family member was able to pick it up without a hitch, making the whole process incredibly smooth and stress-free.
If you're in the market for electronics and want a Best Buy that consistently delivers on its promises, do yourself a favor and skip Flowood and head straight to Madison. Their accurate inventory, speedy service, and overall efficiency made my purchase a breeze. Best Buy Madison has definitely earned my future business!