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Services Offered
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    Geek Squad Services
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    Car & GPS Installation Services
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    Trade-In
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    Google Home Experience
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    Amazon Alexa Experience

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Frequently Asked Questions About Best Buy Madison

How do I check product availability at the Madison Best Buy?
How do I check my order status?
My local Madison Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Madison stores’ holiday hours?

Recent Reviews

4.2
(1557 reviews)
Karl G
February 19, 2026
4 out of 5
Ordered something online and there was a problem when we got the package home, I contacted management (Cody) and he rectified the situation to my satisfaction. Glad to know they strive for customer satisfaction.
Janice C
February 19, 2026
4 out of 5
Everything was good until time to checkout and only one person checking out
Sherron G
February 10, 2026
5 out of 5
Geek Squad employees are always nice and professional.
Marc S
February 06, 2026
1 out of 5
The young man working the service desk for online pickups at 1PM on 2/06/26 could really use some training on how to be courteous to his customers (aka- the reason he has a job). Being rude to the customer from the moment they are approached until the transaction is completed should not be something tolerated in an employee.
Response from Best Buy
February 06, 2026
Good Afternoon, Marc, We fully understand how you are feeling after having a negative experience while picking up your order. We would be happy to connect with you and work to better assist you. Please feel free to send us a private message on social media, so we can help. - Facebook (https://bby.me/hpr7q1) - Twitter/X (https://bby.me/adypmw) - Instagram (https://bby.me/nv7vhc)

About Best Buy Madison

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