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Best Buy Madison
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Madison
How do I check product availability at the Madison Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Madison Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Madison stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Madison Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1469 reviews)
Mrs. D
February 05, 2025
1 out of 5
They could not help me or figure out what I needed to start school
Response from Best Buy
February 06, 2025
Hello.
Thank you for taking the time to reach out to us regarding your experience and I understand how exciting it can be to start school and making sure you have all the necessities! We will be more than happy to help assist or answer any questions you may have. Please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include Google Review number 64781605.
Best,
^AllisonS
Dannelle M
February 02, 2025
5 out of 5
Staff was very helpful and knowledgeable.
keith s
January 27, 2025
5 out of 5
I came in with a T-Mobile internet hotspot and I did not know how to link it to my laptop and my Alexa Studio speaker? Brandon strain helped me with all of this got it figured out at no charge? Thank you!
John F
January 20, 2025
1 out of 5
I was shopping for a DJI Mavic Mini 3 drone, and I already expected BestBuy in Madison not to have it in stock as I've had trouble with these worthless, unhelpful techs before. I told the tech I wanted to order a DJI Mavic Mini 3. He looks it up and tells me it's out of stock and can't be ordered. He could have done more if he wanted to. The problem is that some certain techs just simply refuse to help certain people. I'd be willing to bet a good tech at this BestBuy would've been able to get it ordered or possibly found it in stock. Just so many worthless people at most of all these stores..
Response from Best Buy
January 21, 2025
Hello there, John,
Thanks for taking the time to leave us your feedback. We understand wanting to get the help that you need when shopping with us. We would like to assist in any way that we can. You can connect with a live representative through one of the social media platforms listed below. Please provide us with your full name, email address, and phone number to complete the documentation process. Also, please reference Google Review #64712061.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Regards,
^Jason