Best Buy Southaven

good customer service.

Friendly and professional staff

Now I'll start by saying I'm a paranoid Navy Veteran. I don't like alot of people moving around me. I came in to purchase parts for a custom pc build. I've been in IT field for over 13 years. First, I don't like 50 people in my face starring at me, manager and GM included. Second, don't ask me how im paying until you have everything that I asked for. Don't small talk me about no dmn credit card, as if you think I don't have money...oh and you had the rest of the parts, you just didn't want to go get them. I heard everything your co-workers and walkie talkie was saying. I have excellent hearing, and don't like the prejudgment. Third, why don't you just ask someone how their day is going. Maybe ask what do they plan on doing with the items their purchasing. Don't have secret shoppers come up to me and try to talk to me after the fact, it's simple, just start with good customer service. Me or my colleague were not dressed in robbing attire!!!! No black, no ski masks!!!! He's wearing white, I wore a big bright red Ralph Lauren thermal. Clearly that would not be ideal for hiding🤦🏽‍♂️. The second I paid for my items, CASH, I watched as several employees dispersed. Yes, I smiled ear from ear as I left, because Noone said have a good day. You all just walked away like you failed at catching a criminal. I've worked for several Government agencies, and so are my parents working for the FBI. Please, take time to assess you customers accordingly. If Juicy J or Mike Miller walked in, how would you treat them. I started to be petty and return the 1000 dollars of items I purchased and buy them from a different store. Just know customer service goes a month way. If I ever come back to Southhaven bestbuy, I'll only buy bubble gum.

You actually can’t call the store to question inventory pretty dumb one star