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Frequently Asked Questions About Best Buy Southaven

How do I check product availability at the Southaven Best Buy?
How do I check my order status?
My local Southaven Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Southaven stores’ holiday hours?

Recent Reviews

4.1
(2982 reviews)
Edward H
July 17, 2025
1 out of 5
You actually can’t call the store to question inventory pretty dumb one star
Response from Best Buy
July 18, 2025
Good Morning, Edward. Thank you for leaving a Google Review. We appreciate your feedback. We can understand how frustrating it can be, not being able to contact your local store. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:#17037" for reference. You can find us here: Twitter(X): https://bby.me/4b4fm1 Facebook: https://bby.me/6qf3q5 Instagram: https://bby.me/ebevlk Kind Regards, ^Trey
Bryan J
July 12, 2025
2 out of 5
They had what I went in looking for, but it took me 20 minutes to find it, and no associates were helping me. Went up to the front to check out and all the registers were closed, and no one around. After about 5 minutes, someone finally called me over to the service desk to ring me out. The lady there was frustrated and rude to me and another customer. Not a good experience.
Response from Best Buy
July 15, 2025
Hello there! We understand the importance of friendly and professional service in store that makes shopping with us a seamless experience. In a situation like the one you described, I would also reach out for support. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #14773 in your message. You can find us here: Facebook (https://bby.me/uzn7rs) Twitter/X (https://bby.me/vfl79w) Instagram (https://bby.me/dc4nnv) We hope to hear from you! Kind regards, ^Ryan
Trevor M
June 29, 2025
1 out of 5
This is the worst customer service i have ever experienced. Micro Center would never.
Van
June 21, 2025
1 out of 5
My son just moved to the area, and his TV went out. We ran here to get him 1. Omg NO ONE HELPS YOU. A minimum of 10 employees passed us without making eye contact. Finally, we see this 1 kid helping someone else and ask if he can radio (or however they communicate) someone over to help us. 10 minutes. Nothing. We left. We went to Walmart, where we helped immediately and got a 55-inch tv.

About Best Buy Southaven

bestbuy.com