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Frequently Asked Questions About Best Buy Southaven

How do I check product availability at the Southaven Best Buy?
How do I check my order status?
My local Southaven Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Southaven stores’ holiday hours?

Recent Reviews

4.1
(3016 reviews)
Kanjula Y
October 18, 2025
5 out of 5
No time wasted in billing and good service
RENA S
October 17, 2025
1 out of 5
Rude and disrespectful
Response from Best Buy
October 17, 2025
Hi there, Rena, Thank you for leaving a review. This is far from the perception we want our customers to have regarding our store. So that we can better assist, please send us a private message on social media. We would be happy to help you on any of the following platforms: Facebook (https://bby.me/lvt4hq), Twitter/X (https://bby.me/1kwrnu), or Instagram (https://bby.me/m6m65t). Please mention the phrase “Google review #57137” when reaching out.
Sheryl D
October 10, 2025
1 out of 5
Employees just walking around not doing anything. Went to customer service and was told they would send someone over to help. Waited 20 minutes and finally left.
Response from Best Buy
October 10, 2025
Hi, Sheryl, Thank you for sharing your concerns with the support you feel you didn't receive in store. I can understand that having our representatives busy in store and waiting for support can be difficult. You can certainly reach out for support to any of our social media profiles below with Review 53978. Facebook (https://bby.me/wbgpu4), Twitter/X (https://bby.me/6wx4y1), Instagram (https://bby.me/b7vift)
Mariah J
October 06, 2025
5 out of 5
Cortez was very friendly, helpful, and knowledgeable.

About Best Buy Southaven

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