Frequently Asked Questions About Best Buy Southaven
How do I check product availability at the Southaven Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Southaven Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Southaven stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Southaven Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2886 reviews)
Adam A
November 15, 2024
5 out of 5
Me gusta el diseño anterior pero estoy decepcionado de que hayan cambiado hhgregg
Jesus T
November 13, 2024
5 out of 5
Me atendieron muy bien y buscaron una persona que hablará español,
Los felicito!!!
Butch L
November 08, 2024
3 out of 5
No help. Nobody knows what’s going on or where anything is. Typical big box store indifference to their customers. Really don’t like this place. Their equipment didn’t work for what I needed it for.
Response from Best Buy
November 09, 2024
Hi there,
Thank you for taking the time to share this review with us, although we hate to hear you had a negative in-store shopping experience.
If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64402909” when reaching out on social media.
Regards,
^Katie
Jessica Y
November 03, 2024
5 out of 5
In and out super fast for order pick up. Friendly staff.