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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Southaven
How do I check product availability at the Southaven Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Southaven Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Southaven stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Southaven Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3136 reviews)
Ivan B
September 02, 2026
1 out of 5
Worst experience! Associates didn’t offer to help at all I need was a apple computer that was pink for my wife and when someone finally got the opportunity to help they immediately cut me off and told me that they were going to go finish with the customer they were already working with.
Hopefully they see this and improve from it because honestly it was kinda disappointing.
Thomas
August 25, 2026
1 out of 5
Worst experience ever. I came ready to drop 4-5,000 on a gaming pc but wanted to check out their fans for a pc im currently building before i got to those and i am so glad i wanted to do that first. Saved me from spending 5 grand in a store were all the employees were awful. Literally everyone ignored us. And the workers that did notice us actively scowled at us? We were dressed fine and could not find a reason we were being looked at by the workers that way. When I got up the nerve to walk up to one of the angry looking employees to ask where fans were they vaguely pointed in the direction and said it "might be over there spmewhere" like what?!? Felt like i was in some strange horror movie. Seriously. Is the requirement to work there "must treat customers as other and openly mean mug them"? Cause if so, they all nailed it. Next store I went into? Everyone was friendly. Not even necessarily smiling or anything. Just not openly looking at us with hate filled faces. I will never ever ever set foot inside a bestbuy again and neither will anyone in my large family.
PicArts M
August 24, 2026
5 out of 5
When you want to buy something on Amazon but need to touch it first.
Just kidding. I really bought some lapel microphones there. perfect
Kelly H
August 17, 2026
5 out of 5
Great products and service