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Best Buy Southaven
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Southaven
How do I check product availability at the Southaven Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Southaven Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Southaven stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Southaven Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3002 reviews)
Joseph W
August 28, 2025
5 out of 5
One of the best locations to go in, get what you need and come straight out!
MR1435 s
August 27, 2025
3 out of 5
They were pretty well stocked
Donna S
August 24, 2025
1 out of 5
I have been in this store 3 times now looking at refrigerators in the last week. Tonight I was trying to buy one while I store. I only got approached when it was 2 minutes til closing time.
So I could leave the store. Great customer service!! NOT!
Response from Best Buy
August 25, 2025
Hello, Donna,
I appreciate you taking the time to write us about your experience and for choosing us for your appliance purchase. Getting new appliances is really exciting. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I’d like to get this looked into further for you.
Will you please send us more details? Please message us through one of our social media channels here:
Instagram (https://bby.me/io5257)
X/Twitter (https://bby.me/fl40da)
Facebook (https://www. https://bby.me/l55eth)
Be sure to sendthe full details of your situation. Also add Google Review 34414. We look forward to hearing from you.
Sincerely,
^Deysha
Michael O
August 23, 2025
1 out of 5
When your customers become an inconvenience to you your company will soon fail
Response from Best Buy
August 23, 2025
Hello, Michael,
Thank you for sharing your concern with your interaction in store. I can understand that possibly feeling like an inconvenience can be difficult. We would be glad to investigate this concern if you would like to reach out on any of our Social Media Profiles below with Review 33884 for support.
Facebook (https://bby.me/xmw824), Twitter/X (https://bby.me/9cbi69), Instagram (https://bby.me/f73svq)
Sincerely,
^ Tommy