Frequently Asked Questions About Best Buy Southaven
How do I check product availability at the Southaven Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Southaven Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Southaven stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Southaven Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3099 reviews)
Bread W
May 26, 2026
5 out of 5
This location was great helpful ppl I got in and out no problem great customer service young lady with the blonde lace front thx u
LFortyCrab
May 26, 2026
1 out of 5
Had to schedule multiple times for a battery replacement only for them to not even try to do the process. They claimed they didn’t have the parts when the day before they told me they had every part but couldn’t do it cause it takes them four hours to replace a battery. Four hours? The store in front takes them 40 minutes. Do not go there for tech support.
Response from Best Buy
May 26, 2026
Hello, LFortyCrab,
Thank you for taking the time to reach out to us here to share your experience. We understand how important a repair can be, and we would like to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 157527.
Facebook (https://bby.me/rmZ0HT)
Twitter/X (https://bby.me/lrvE5R)
Instagram (https://bby.me/HHw1zp)
We look forward to assisting you there.