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Best Buy Southaven
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Find Items in This Store
More to Explore
Frequently Asked Questions About Best Buy Southaven
How do I check product availability at the Southaven Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Southaven Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Southaven stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Southaven Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3063 reviews)
Chandra E
February 26, 2026
1 out of 5
Asked twice for assistance with appliances was ready to select 3 items waited close to 30 minutes total and no one ever came to assist so I left
Response from Best Buy
February 26, 2026
Hello, Chandra,
Thank you for sharing your concerns with delays on waiting for support in the Southaven, MS Best Buy store. We can understand that delays in getting support can be difficult. We would be glad to assist you if you would like to reach out to us on any of our social media profiles below with Review 122038 for support.
Facebook (https://bby.me/urcz5y)
Twitter/X (https://bby.me/mcwb4u)
Instagram (https://bby.me/4x61sl)
Emanuel P
February 20, 2026
2 out of 5
Sempre que vou aos EUA faço uma parada obrigatória na Best Buy. Desta vez nao foi diferente, mas fiquei frustrado pelo que encontrei. Uma loja com poucas opções, muitos produtos faltando e desorganização. O atendimento foi bom e receptivo, mas percebi faltar conhecimento técnico dos vendedores para ajudarem na escolha ou opções de produtos.
Mr. A
February 17, 2026
1 out of 5
Rude service!!!
Response from Best Buy
February 17, 2026
Hello NTB,
We can see why you’d be upset, and we’re really grateful you took the time to share your experience with us. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #118675 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/gcednr)
• Twitter/X (https://bby.me/hpvo5u)
• Instagram (https://bby.me/lizg33)
Melanie W
February 14, 2026
5 out of 5
The associate was very helpful.