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Best Buy Southaven
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Find Items in This Store
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Frequently Asked Questions About Best Buy Southaven
How do I check product availability at the Southaven Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Southaven Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Southaven stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Southaven Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3023 reviews)
Carol J
November 25, 2025
1 out of 5
I usually don't leave reviews but the person I just talked to was just plain RUDE N DISRESPECTFUL. I don't an account with best buy so I can get any service/help And I won't ever buy anything from best buy either.
Response from Best Buy
November 25, 2025
Hello Carol,
Thanks for reaching out and providing your feedback. When I go into my local Best Buy, I can expect to find helpful and friendly associates, so I can understand your concern here. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/0zh6k7), Twitter/X (https://bby.me/lsdpry), or Instagram (https://bby.me/al8bn8). Please send us a private message or DM to complete the documentation process. Please also reference Google Review, #75109.
Sean T
November 23, 2025
2 out of 5
Small store not a lot in it.
Jason P
November 10, 2025
3 out of 5
I rarely get any customer service. I once said I was interested in laptops but not buying that day, and the saleslady didn't try to talk me into anything.
Response from Best Buy
November 10, 2025
Good Afternoon, Jaye,
We fully understand how you are feeling after not getting the help you needed while shopping for a new laptop. We would love to review these concerns with you in depth. Please feel free to send our team a private message on social media, so we can help.
- Facebook (https://bby.me/e61gvx)
- Twitter/X (https://bby.me/biztbp)
- Instagram (https://bby.me/pw76eq)
latoya c
October 30, 2025
5 out of 5
Everyone is very nice and pleasant!!! Very knowledgeable about all stock!!!