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Best Buy Southaven
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Southaven
How do I check product availability at the Southaven Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Southaven Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Southaven stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Southaven Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2950 reviews)
Alan W
April 18, 2025
1 out of 5
Customer service sucks!!!!! Went there looking for a product that was listed online. Guy didn't even look sent me to another guy who was rude and told me that online doesn't mean anything to him and that the product was at another store. Went to Popular only for them to call the same store and send me back there to pick up my item. I would not recommend this store.
chad m
April 16, 2025
2 out of 5
Went into the store when about 4 other people there. No one greeted me or asked me if I needed help. I went outside ordered my TV on the app and did curbside with no issues. Don't bother going in
Response from Best Buy
April 16, 2025
Good Morning, Chad.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:65046959" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey
Carlos A
April 09, 2025
4 out of 5
Tienen gen variedad de dispositivos electrónicos, un poco desorganizado, buenos precios, sin embargo falta mejor atención al cliente en cuanto a vendedores, capacitados y de rápida gestión, particularmente yo ya estaba decidido en cuál TV compraría y cómo me la quería llevar yo mismo, volví al dia siguiente con mi camioneta para comprar la TV y llevarla de una vez y tan solo quería que me la facturaran rápido por falta de tiempo y ya con la caja de TV en la mano se me hizo una eternidad el proceso de compra. A veces se pierden las ventas por detalles como esos.
Lauren T
April 08, 2025
1 out of 5
15 day return policy? And everything is locked up. You can’t shop here like a normal person. None of the check out lanes are ever open. You have to wait in the return and geek squad line..not my favorite location.
Response from Best Buy
April 09, 2025
Hi, Lauren,
Thank you for your review. It is so important for us to provide a great experience when you choose to visit one of our retail locations. However, we can see that this recent visit may have not reflected our expectations, and we'd like the opportunity to follow up with you to learn more.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 65024186" in your message. Thanks!
Regards,
^April