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Frequently Asked Questions About Best Buy Billings

How do I check product availability at the Billings Best Buy?
How do I check my order status?
My local Billings Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Billings stores’ holiday hours?

Recent Reviews

4.0
(2653 reviews)
Nicole P
December 11, 2025
5 out of 5
Excellent customer service. Very fast pickup tim.
Ryan W
December 10, 2025
1 out of 5
Worst place to ask advice on electronics to buy that are compatible with your devices
Response from Best Buy
December 10, 2025
Hello, thank you sharing your review. Getting information about your electronics before you actually buy is important. Can you please reach out to us on Facebook (https://bby.me/7lup8r), Twitter/X (https://bby.me/hthq37), or Instagram (https://bby.me/twh87d) with more information about your experience? Please begin your message with "This is regarding my Google Review #85094".
Jill T
December 05, 2025
1 out of 5
Bought a new computer and was told by sales rep that data transfer from old computer would be free. Geek squad member tried to sell me a membership for $180, and when I declined, stating I just wanted the transfer, I was informed it would be $200+. I then stated I didn't want the computer, and was told I had to take it and wait at least an hour to return it, to give the system time to process...???? So, when I took it back to return and get a refund, the new sales rep tried to talk me into keeping the computer and buying the membership. I did get my refund, but what an overall NEGATIVE experience.
Kolden H
December 03, 2025
5 out of 5
Joe is the man. I came in for a delayed pickup order and asked 4 other employees before him for help. All of them gave me poor attitudes and said that I was out of luck. When I approached Joe, he was on top of it. He took care of me and worked through the entire process with patience. In less than 15 I was on the way with my products and I couldn’t be more thankful for him. Dude deserves a raise!!

About Best Buy Billings

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