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Best Buy Billings
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Billings
How do I check product availability at the Billings Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Billings Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Billings stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Billings Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2578 reviews)
Savanah M
February 17, 2025
1 out of 5
If you are thinking about ordering in store from them for in store pickup, don’t do it! 0/10 recommend. Just order your item online and have it shipped to you or go somewhere else.
My boyfriend and I bought phones from them Jan 31st, they told me I could pick them up in store on Feb 7th. Even tracking said the 7th but when the 7th came, the tracking changed to “in progress.” It’s Feb 17th now and we still do not have them and tracking info hasn’t changed. It’s very frustrating as my boyfriend has a coworker who ordered theirs 3 days after us and got their phone last week.
Response from Best Buy
February 17, 2025
Hi, Savanah,
Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention.
We would love to address any questions or concerns you may have. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64823693 as reference. We look forward to hearing from you.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
Dillon O
February 16, 2025
5 out of 5
Walked in for a pair of headphones, walked out with a 98" t.v.
David D
February 12, 2025
1 out of 5
Trying to communicate with the local best buy is worse than pulling teeth. "No one available to answer calls in store" is a lie when they have 3 people just sitting at the door.
Response from Best Buy
February 12, 2025
Hello,
Thanks for sharing your feedback with us. I understand not being able to reach your local store, as you'd hoped, isn't a welcome situation. I'd like to have our corporate team review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, the location you're trying to connect with, and the reason. Please also refer to your "Google review 64805707" in your message.
Sincerely,
^Melissa
Mr P
February 02, 2025
1 out of 5
Worst Best Buy in west. I came in to buy a Mac mini and the entire set up to get my son editing videos. I am dressed nicely and stayed in the department I need to be to ask some questions. Nobody even acknowledged me or said I’ll be with you in a few minutes. Where’s customer service and when I said something on my way out the manager said have a nice day. Wow Best Buy, class act. So cool to see how important local people are to your financial goals…. Won’t ever use this Best Buy again and will make sure that everyone knows how terrible the service has been.
Response from Best Buy
February 03, 2025
Hello.
Thanks for reaching out and providing your feedback. We are saddened to hear that this was your experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64769579" and share your full name, email, and phone number.
Thanks,
^Jacob