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Best Buy Billings
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Billings
How do I check product availability at the Billings Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Billings Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Billings stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Billings Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2691 reviews)
Chris D
March 30, 2026
5 out of 5
Great place for all electronic needs and upgrades. Very knowledgeable staff
Nick G
March 30, 2026
5 out of 5
Sometimes the worst happens to our technology. My iPhone 17 Pro suffered a disastrous screen malfunction. My p
iPhone became neutralize rather quickly.
I started looking at some options, and was referred here by my insurance. Josh, the supervisor was helpful and very genuine. At first, he told me he couldn't assist me. He later directed me to the geek squad lady! Her & coworker hair is awesome! His team saved me a trip to Denver or Salt Lake City. I was ready to fly out immediately. They had very good vibes.
The lady at the geek squad was very pleasant and reassured me of my issues. While the problem wasn't fixed, I commend the Geek Squad for all their efforts. In the end, if I need help again I'll come here first.
Also, it great to see floor teams helping anyone and anybody. This is a great store, ran by some amazing folks! I'll be back
AC G
March 29, 2026
5 out of 5
I went in for an Otter Box case for my friends new Galaxy S26 Plus because they were the only place in Billings that carries them (Walmart, Target, and others will ship one but don't have them in stock), and I was impressed with the level of attention I got. At least four different employees tried to help me and when I went to check out an employee opened a register so I wouldn't have to wait for the lady in front of me who was having issues with the device she had bought and was still dealing with it when I left so all in all it was super easy, quick, and the employees made me feel like the only person in the store even though there were several other customers. The Otter Box was a few dollars more than elsewhere, but not having to wait for shipping and the level of service made it worth every extra penny. I will be shopping there more often after this visit.
Carol B
March 28, 2026
5 out of 5
This is good about isabella asia market