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Frequently Asked Questions About Best Buy Billings

How do I check product availability at the Billings Best Buy?
How do I check my order status?
My local Billings Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Billings stores’ holiday hours?

Recent Reviews

4.0
(2611 reviews)
John J
July 19, 2025
5 out of 5
Good service
J.J. J
July 13, 2025
1 out of 5
Where to begin… went in to buy a $2500.00 Mac desktop. Told an associate I’d give them $2200.00 in cash and would finance the rest. The associate insisted I put $2000.00 on a credit card to “get rewards”. The associate took the $2200 and put the cash in the drawer and said she only received $1735.00 and was going to put “the rest” on the credit card. I told the associate I gave you $2200.00 . The associate then said she was confused and apologized .I told her I needed my money back immediately. She did give me back the cash but kept $9.00 told me I needed to call their customer service number to get the $9.00 back. It seemed like she was trying to confuse me and take my money, nothing she said or did added up. I will not be back and want to warn others about this experience at this location. The associate was Bella G. on 7/13/25.
Response from Best Buy
July 15, 2025
Thank you for sharing your feedback with us, J.J. What you’ve mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out as well if this were happening to me. Let’s get this documented and reviewed further for you. First, we will need more details from you. Please write us through our social media channels on Instagram (https://bby.me/uhq686), X/Twitter (https://bby.me/lw8ik8) or Facebook (https://www. https://bby.me/q80hax) with the full details of your situation, along with your full name, phone number, e-mail, and the store location you visited. Also add Google Review 15282. We look forward to hearing from you. Regards, ^Deysha
Angelina R
July 06, 2025
5 out of 5
Friendly greeting and helpful staff! Asked multiple times if we needed help while the staff was getting our product ready! Fast and friendly!
daunya r
July 04, 2025
4 out of 5
Been a great experience every time I go ... Always helpful people!

About Best Buy Billings

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