Jager G
September 20, 2025
As a manager of a different retail store, I’m very disappointed in their customer service. I walked in with the intentions of buying a new phone, but walked out empty handed. I was walked past, looked at, but no help.
Location won't honor website price and won't listen when I tell them I'm unable to login to my online account as their website is trash.
They basically told me "Oh, better luck next time".
Response from Best Buy
September 16, 2025
Hi, Ian,
Thanks for sharing your review. We'd like to take a look into the issues you are experiencing with logging in and also take a look at the price match you were attempting.
Please send us a private message on Facebook (https://bby.me/a0w8wq), Twitter/X (https://bby.me/685pmz), or Instagram (https://bby.me/y744wr). Please mention "Google review 44130."
Very friendly and helpful.
If you have been to any other Best Buy and it was trashed , disorganized and the employees didn't care. This one is not at all like that. I don't feel like I need to disinfect after visiting this location. The inventory seams to be correct online and the employees know where and what things are.