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Best Buy Billings
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Billings
How do I check product availability at the Billings Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Billings Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Billings stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Billings Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2642 reviews)
Brenda W
November 02, 2025
5 out of 5
Very helpful. Wish the clearance laptops, notepad were priced.
ll h
October 22, 2025
5 out of 5
both times I've been there people have been really knowledgeable and helpful
R.E. M
October 18, 2025
1 out of 5
Had issues with a delivery and never even got management to call me back about their screw up. Buy your appliances elsewhere
R E
October 18, 2025
1 out of 5
Worst customer service anywhere. I had a unique delivery on appliances that they took my order and said no problem. Then when they get here, after taking a whole day off work, they had no idea they needed extra time and didn't plan it. I canceled this delivery and bought from lowes.
Response from Best Buy
October 19, 2025
Hello, Ryan,
We appreciate you taking the time to share your feedback with us regarding your experience and for choosing us for your appliance purchase. Getting new appliances is meant to be really exciting. We try to pride ourselves in ensuring we provide great customer service, and we’d like to get this looked into further for you.
First, will you please send us more details? Please write us through our social media channels on Instagram (https://bby.me/eb6ea7), X/Twitter (https://bby.me/4xln0b) or Facebook (https://bby.me/jbr4ub) with the full details of your situation. Also add Google Review 57724. We look forward to hearing from you.