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Best Buy Billings
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Billings
How do I check product availability at the Billings Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Billings Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Billings stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Billings Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2611 reviews)
John J
July 19, 2025
5 out of 5
Good service
J.J. J
July 13, 2025
1 out of 5
Where to begin… went in to buy a $2500.00 Mac desktop. Told an associate I’d give them $2200.00 in cash and would finance the rest. The associate insisted I put $2000.00 on a credit card to “get rewards”. The associate took the $2200 and put the cash in the drawer and said she only received $1735.00 and was going to put “the rest” on the credit card. I told the associate I gave you $2200.00 . The associate then said she was confused and apologized .I told her I needed my money back immediately. She did give me back the cash but kept $9.00 told me I needed to call their customer service number to get the $9.00 back.
It seemed like she was trying to confuse me and take my money, nothing she said or did added up. I will not be back and want to warn others about this experience at this location.
The associate was Bella G. on 7/13/25.
Response from Best Buy
July 15, 2025
Thank you for sharing your feedback with us, J.J. What you’ve mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out as well if this were happening to me. Let’s get this documented and reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://bby.me/uhq686), X/Twitter (https://bby.me/lw8ik8) or Facebook (https://www. https://bby.me/q80hax) with the full details of your situation, along with your full name, phone number, e-mail, and the store location you visited. Also add Google Review 15282. We look forward to hearing from you.
Regards,
^Deysha
Angelina R
July 06, 2025
5 out of 5
Friendly greeting and helpful staff! Asked multiple times if we needed help while the staff was getting our product ready! Fast and friendly!
daunya r
July 04, 2025
4 out of 5
Been a great experience every time I go ... Always helpful people!