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Frequently Asked Questions About Best Buy Billings

How do I check product availability at the Billings Best Buy?
How do I check my order status?
My local Billings Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Billings stores’ holiday hours?

Recent Reviews

4.0
(2640 reviews)
Gary H
October 08, 2025
1 out of 5
I called you, prepared to purchase an expensive component for a Sonos system. When I declined to speak to your computer as if it's a human being, and instead pressed "0" to reach someone real, your computerized voice acknowledged understanding that that meant I wanted to speak to someone, then told me to go to your website, and hung up on me. You just forfeited a customer.
Response from Best Buy
October 09, 2025
Hello, Gary, Thanks for reaching out and providing your feedback. Trying to get answers to your Best Buy questions should be easy, so we can nderstand your concern. We'd be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/a6scgz), Twitter/X (https://bby.me/6rocvj), or Instagram (https://bby.me/4khyyz). Please reference Google Review #53437.
kristy a
October 04, 2025
5 out of 5
Did not have what I needed but the employees were so helpful!
Lorine D
October 03, 2025
5 out of 5
The staff was sooo helpful and did so cheerfully. I was assured by both Autumn and Kaden on two different days.
Shane W
September 30, 2025
5 out of 5
Had a disaster of a stereo system in my truck. The installer took the time to listen to what I wanted and turned out a beautifully installed system. That sounds amazing in my truck! Thanks for not only fixing my mess but turning me into a music fanatic again!

About Best Buy Billings

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