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Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Billings
How do I check product availability at the Billings Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Billings Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Billings stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Billings Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2745 reviews)
Devon O
October 11, 2026
2 out of 5
The store itself is not the issue,!however, I tried calling to see if they had a cable I need for a guitar Amplifier's power supply in stock. It was impossible to get a hold of anybody in the store that can look at the actual product and verify the specs for me. You go through an AI bot that gave me to some person in a call center. The call center guy went on their inventory online And told me multiple times that the product that they have in stock will fit what I need. I placed the order for pick up online and drove an hour and a half each way to go get my cable. The person on the call center was wrong about the specs of the cable and it will not work. Wasted $30 on a cable, $60 in gas, and almost 3 hours of my time For a product that is useless to me. Highly disappointed and not being able to talk to a live person in the store is very aggravating.
Response from Best Buy
October 11, 2026
Hi there!
We appreciate your review, although it's concerning to hear you had a poor experience recently. We encourage you to contact Best Buy on Facebook (https://bby.me/JiBXuD), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regard to your Google Review number 233746. Our support teams would love the opportunity to assist!
Thank you.
Dwight D
October 04, 2026
1 out of 5
Looked online seeing they had a phone I want for sale I go up there to purchase said phone because of some little red mark they can't order it or sell it that's false advertisement but I'm the one in the wrong because I want to yell about it how are you going to have something advertised for sale that you can't even order
Response from Best Buy
October 04, 2026
Hello,
Thank you for the review. We understand your frustration with not being able to order a phone, for purchase.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 230503
Sandi H
October 02, 2026
5 out of 5
Helpful people
Dustyn A
October 01, 2026
1 out of 5
Very annoying trying to call the store itself only to be routed to a call center who have no way of getting in contact with the store itself. The lady on
Response from Best Buy
October 01, 2026
Hello!
We know how important it is to be able to call Best Buy and get help with any question or concerns you may have.
If you would like to discuss your experience further or get assistance please reach out to us at any of our social media accounts.
Facebook (https://bby.me/DQ3KBI)
Twitter/X (https://bby.me/Q73BDe)
Instagram (https://bby.me/0sHnme)
Be sure to mention your Google Review number, #228851, in your message. Thank you.