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Best Buy Billings
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Billings
How do I check product availability at the Billings Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Billings Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Billings stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Billings Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2604 reviews)
Dana B
June 08, 2025
1 out of 5
Very poor customer service. Local store doesn’t take calls. Routs to a call center and they want you to go online. Must not like customers buying local.
Barritt R
June 04, 2025
2 out of 5
I've had good and bad experiences with this location. But the reason it gets 2 stars is because any time I ask an associate a technical question they give incorrect information because they don't know or they're flat out lying. This last time was a Google Pixel phone they promised me was unlocked to any carrier, but it turns out it was Verizon only and I wasted about $600. This associate cost me $600 because I didn't verify his competence or knowledge. Some lessons learned are more expensive than others. It's like Best Buy employees are trained specifically NEVER to say "I don't know" or "I'm not sure, let me check for you".
Before the BB employee / AI copy and pastes the default reply saying "we're so sorry, this is terrible, we care SOOOO much about you, please contact us on social media"...no best buy I will not contact you on facebook, twitter or insta, I don't have social media accounts. Try hiring competent employees to avoid negative reviews and help boost revenue.
Brian A
June 01, 2025
1 out of 5
Sold me a gaming computer that turned into a potato after a couple months. I will never shop here again
tracy g
May 29, 2025
5 out of 5
Gloria makes you feel so important, love her. ❤️