Frequently Asked Questions About Best Buy Billings
How do I check product availability at the Billings Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Billings Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Billings stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Billings Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2742 reviews)
Dustyn A
October 01, 2026
1 out of 5
Very annoying trying to call the store itself only to be routed to a call center who have no way of getting in contact with the store itself. The lady on
Response from Best Buy
October 01, 2026
Hello!
We know how important it is to be able to call Best Buy and get help with any question or concerns you may have.
If you would like to discuss your experience further or get assistance please reach out to us at any of our social media accounts.
Facebook (https://bby.me/DQ3KBI)
Twitter/X (https://bby.me/Q73BDe)
Instagram (https://bby.me/0sHnme)
Be sure to mention your Google Review number, #228851, in your message. Thank you.
Kevin J
September 24, 2026
5 out of 5
Professional staff was very helpful fast in and out
Keller R
September 11, 2026
1 out of 5
Bought a monitor that worked for about an hour then did not turn on. Took it back to exchange it as they had another one but would not exchange it. Gave me a refund and said I had to repurchase the other one instead of a straight exchange. The monitor I had bought was on sale and to rebuy it the other one would not have the sale price. Just simply wanted to exchange the monitor will not buy here again.
Jim S
September 03, 2026
5 out of 5
Great staff and great selection at an affordable price.