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Best Buy Billings
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Billings
How do I check product availability at the Billings Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Billings Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Billings stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Billings Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2699 reviews)
Samantha J
April 14, 2026
5 out of 5
Friendly service, helped me find what I wanted within my budget
Kira W
April 14, 2026
5 out of 5
I would just like to give a shout out to Joe and Gloria!!! Joe was super helpful answering our questions on the floor and Gloria did an EXCELLENT job checking us out, sharing important information with us about our plan and patiently answering all of our questions. Gloria was friendly, kind, informative and just super positive to interact with! What GREAT people at the Billings MT store!!!
Jerry W
April 12, 2026
3 out of 5
I called the Billings store and their AI assistant was a total POS. it was completely unhelpful. Other than that it was a normal experience at Best Buy.
Response from Best Buy
April 13, 2026
Hi there, Jerry,
We appreciate you taking time out of your day to share your feedback. Receiving assistance with our phone service should be a good experience, so we can understand your concern. We'd be happy to document your experience here on a corporate level and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/NxuWws), Twitter/X (https://bby.me/pFEqSC), or Instagram (https://bby.me/R1BX77). Please reference Google Review, #141089.
Joseph F
April 11, 2026
1 out of 5
It’s time to expose Best Buys fraudulent practices, recently i went to Billings Best Buy store , I told an associate to look up this model computer they had online, the price he had was 1,397.00 way better than 1,599.00 most of this was paid with Gift cards, i received the product in brand new condition. I was so excited finally i have something i really liked for my work and hobby!!! i opened it up to my surprise it didn’t turn on so i plugged it, somehow i soon realized this computer is not charging. It said battery needs to be serviced I called Apple support they asked for the serial # at which point i turned the box over to find the serial number as i read more on the sticker it said (Demo - demo not for resale). I was not happy the Apple support agent told me my worst fear Best Buy sold me a brand new Demo model they went against their policies and scammed me now I’m without a laptop computer, I since then have filed a complaint with better business bureau absolutely no resolve on Best Buy’s part to help me get into another working computer. Except for a $250.00 gift card for my inconveniences JUST A WARNING TO MY FRIENDS DO NOT LET BEST BUY DO THIS TO YOU also Best Buy sticks to their policies when it benefits them the most. I really hope the top executives see this and actually get something done