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Best Buy Billings
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Billings
How do I check product availability at the Billings Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Billings Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Billings stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Billings Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2651 reviews)
Jill T
December 05, 2025
1 out of 5
Bought a new computer and was told by sales rep that data transfer from old computer would be free. Geek squad member tried to sell me a membership for $180, and when I declined, stating I just wanted the transfer, I was informed it would be $200+. I then stated I didn't want the computer, and was told I had to take it and wait at least an hour to return it, to give the system time to process...????
So, when I took it back to return and get a refund, the new sales rep tried to talk me into keeping the computer and buying the membership. I did get my refund, but what an overall NEGATIVE experience.
Kolden H
December 03, 2025
5 out of 5
Joe is the man. I came in for a delayed pickup order and asked 4 other employees before him for help. All of them gave me poor attitudes and said that I was out of luck.
When I approached Joe, he was on top of it. He took care of me and worked through the entire process with patience. In less than 15 I was on the way with my products and I couldn’t be more thankful for him.
Dude deserves a raise!!
Lydia Z
December 01, 2025
5 out of 5
Amazing service!!! Whenever I go in people are always eager to help.
Felix S
November 22, 2025
1 out of 5
Lies on what warranty’s cover what I’ve had so many issues with this store staff is very rude
Response from Best Buy
November 22, 2025
Hello, thank you for leaving us a review. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #73191".
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