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Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Billings
How do I check product availability at the Billings Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Billings Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Billings stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Billings Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2747 reviews)
Jeff R
October 30, 2026
1 out of 5
Don't take any Apple product to this store. Even if Apple tells you too. Reddick...the genius and I use this word lightly is completely imcomptent when it comes to a simple task of Apple verification needed by Apple of a device. Apple sent us there to verify condition and working of a MacBook and he wouldn't or couldn't do it. I even called Apple back and of course they stated..."we can't make them do it if they don't want too". So don't buy any product from them and don't use the Geek squad. I think simple tasks of turning on a computer might be above this genius' pay grade.
Response from Best Buy
October 31, 2026
Hi, Jeff,
Thanks for reaching out and sharing your experience. We know how it feels when you need support, and not being able to get it. If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms.
Facebook (https://bby.me/OPmSVJ)
Twitter/X (https://bby.me/p11nZv)
Instagram (https://bby.me/7Ei1Dd)
Please mention your Google review #246302, so we can review this further with you.
Abby L
October 18, 2026
5 out of 5
Great place. Very helpful staff. Got what I needed so thank you!
Nathaly E
October 18, 2026
5 out of 5
Literally the BEST store ever with the awesomest staff :) you'll get what you need there <3
Maria G
October 17, 2026
1 out of 5
Came to Best Buy this evening and tried buy some air buds but decide not to because Josh H said he didn’t have anything for me to look on an open box which he did show me afterward probably because I’m Hispanic but my boyfriend found the open box he was kind of nice to me maybe because he was white so if you go to this store make sure your not Hispanics I know he was trying to probably sell something not used which I understand but he didn’t have to be rude just because of my ethnicity. I would love it if this. An change I probably would of been a new customer to this store but with the experience I had I probably would not want to be back here because of Josh H.