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Best Buy Billings
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Billings
How do I check product availability at the Billings Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Billings Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Billings stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Billings Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2708 reviews)
Clint G
May 29, 2026
5 out of 5
Elizabeth provided excellent customer service & assisted with all my needs prior to leaving the store
Tristen B
May 28, 2026
5 out of 5
Brought in my iPhone 13 Pro Max for a battery replacement because the battery health had fallen below 80%. Scheduling the appointment was easy, and the entire process was smooth. The staff were friendly, responsive, and helpful. The battery was replaced in about two hours, and I couldn’t be happier with the service.
Blessedness
May 26, 2026
5 out of 5
Friendly staff . Found what I needed.
Sandie
May 25, 2026
2 out of 5
I just went to this Best Buy Store. The greeters were very nice and directed me to the Tablets and sent a sales associate over to help me find something that was right for me and my budget. he only suggested tablets that were either too pricey or too big. When I asked about the smaller one that was on sale, he said it wasn't on hand at the store but they could order it. I said I was looking for a today deal and he said I'd be better off ordering from Amazon online. ...I said , "Well..... Ok then. " I left.
I wasn't even in the store 5 mins! I won't be going back ...there are plenty of other stores that will be happy to help me to spend my hard earned money at THEIR STORE! The 3 stars are 5 stars each -> for each of the 3 happy and enthusiastic employees at the door! Way to go! 0 for the boy that doesn't want to make money for the company .
Response from Best Buy
May 25, 2026
Hi Sandie,
Thank you for providing us with your review. We strive to provide the best customer service and support for our customers, Feeling this was not the case with you is very upsetting to hear. We can understand your disappointment regarding your recent visit. We'd like to follow up and ensure that this is addressed and documented.
Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/sgS6g6)
- Twitter/X (https://bby.me/ixsoj5)
- Instagram (https://bby.me/1Rw36O)
When reaching out, please reference your Google Review 157041.