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Services Offered
Geek Squad Services
Trade-In
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Bozeman
How do I check product availability at the Bozeman Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bozeman Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bozeman stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bozeman Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.7(96 reviews)
Bushido M
February 07, 2026
5 out of 5
Derek assisted us the other day and provided the best service along with great product knowledge on the Video game area.
Brogan M
February 06, 2026
5 out of 5
Fantastic employees! Got me where I needed to be in nothing flat.
Taylor M
February 03, 2026
1 out of 5
I was first convinced by their salesman to buy the new ROG Ally X and was told I could trade it in if I didnt like it. Well, I didnt like it and for the price I would have rather just got a pc. So, I went to trade it in like this salesman said I could. When I walk in a young man asked how he could help me. I explained how I was dissatisfied with the item and wanted to trade it in. He said he was new and would need help. He asked 3 separate employees with one being a manager and they all told him they were leaving their shift soon and didnt want to help. They weren't even trying to hide how rude and lazy they were being. I was then told that because this product is so new they cannot trade it in. So I was mislead to by the salesman in the first place and then when I tried to get some help I was treated with the worst customer service ive ever experienced. Ill never spend a dime here again.
Response from Best Buy
February 04, 2026
Hi taylor,
Thank you for your feedback. It's concerning when the level of service received doesn't meet our expectations. This is certainly not the experience we'd want for you.
So that we can look into this further, please reach out to us on Facebook: https://bby.me/srbt5o, Instagram: https://bby.me/wjs2d7, Twitter/X: https://bby.me/b1e9pg. In your private message or DM, be sure to include your Google review 112730.
Calvin J
February 01, 2026
1 out of 5
I went to the store to buy some Sonos speakers and waited over 30 minutes for someone to help me. As I walked out the young kid at the front said sorry and that was it. I followed up by trying to call the store and had to deal with their stupid AIautomated system in which I was never transferred to an actual human. Waste of a trip coming from Townsend.
Response from Best Buy
February 01, 2026
Hi,
Thanks for your review. We get why you would be frustrated with not getting help after such a long wait time. We would like to get additional information regarding your visit, please connect with us by sending a private message on one of the below social media platforms. You may include the Google review number 111805 as reference.
X: https://bby.me/5pie3f
Facebook: https://bby.me/6h058u
Instagram: https://bby.me/8g5xy8