WARNING DO NOT COME HERE IF YOU WANT TO GET SCAMMED, I filed this complaint to better business bureau to get resolved. This past week I ordered an M2 Pro MacBook m2 pro 2 at the Billings store at a discounted price , it arrived after opening it , much to my dismay the battery doesn’t hold a charge on top of that it was a brand new Demo the sticker on the box clearly states Not for resale, this Bozeman store didn’t help me find a new one whatsoever. Instead they offered me an open box m5 NO JUST GET ME THE ONE I want that’s on your website for 1,599.00 instead i ordered a MacBook Air i dont really want. Because it still shows that the m2 pro is still available i was even told by Best Buy 1800 that they couldn’t sell me a demo model only brand new So apparently someone is not being honest with me. Or in reality is too lazy to help me get the I actually want , The biggest and infuriating problem is Best Buy sold me a demo model that even Apple said they aren’t allowed to sell
Response from Best Buy
April 01, 2026
Good morning,
Thank you for taking the time to share this with us. We understand finding a good deal on the MacBook that you wanted, only to receive one that wasn't intended to be sold, isn't ideal. We'd like to look into this with you, to see what options there may be.
Please send a private message on one of our social media platforms, Facebook (https://bby.me/KyMAdj), Twitter/X (https://bby.me/FeHMqt), or Instagram (https://bby.me/dkxm1E), and mention your "Google review #137205" in your message.
Mi preferida tienda para comprar alimento muy amable precios economicos 😍♥️🤎🤎🤎🤎🇺🇲🇺🇲🇺🇲🇺🇲🇺🇲🇺🇲
Excellent help from the salesman Ethan.
Definitely buying my gear at this location. A nice young man greeted me at the door and Laura in electronics was so knowledgeable and friendly.