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Frequently Asked Questions About Best Buy Bozeman
How do I check product availability at the Bozeman Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bozeman Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bozeman stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bozeman Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.5(19 reviews)
Cathe F
January 11, 2025
5 out of 5
Very knowlwdgeable and helpful staff .
Charles F
December 29, 2024
5 out of 5
I went in a couple days ago to buy a new TV, I was helped very quickly and so far I'm very satisfied with the new TV. Id definitely go back again.
Bryan S
December 19, 2024
1 out of 5
The store phone number is listed incorrectly if you add 406 in stead of 404. Called with an issue the to the local store. The local store is not accepting phone calls at this time. Got the main service line was redirected 5 times in 30 minutes hoping to get the local store verse driving 45 min to go there. To be disappointed will pack up and return if this is the the best I can get.
Response from Best Buy
December 20, 2024
Hi there, Bryan.
Thank you for sharing your experience with us. I understand how frustrating it must have been to encounter issues with the store's phone number and spend time being redirected without getting the help you needed. Your time and efforts are valuable, and we genuinely want to address this concern to improve your experience moving forward.
We’d love to escalate your feedback to the corporate level to see how we can assist and make this situation right. Could you please connect with us by sending a private message on one of the following Best Buy social media accounts:
Facebook: facebook.com/BestBuy
X (formerly Twitter): twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
In your message, kindly include your full name, phone number, and email. Please also mention that you are reaching out regarding your "Google Review" and include the conversation number 64583085 so we can quickly identify and assist you.
Thank you again for bringing this to our attention. We look forward to helping you with this and improving your experience.
Best regards,
^Magee
Back A
December 16, 2024
5 out of 5
We had a fantastic experience at the new store in Bozeman. The staff was out to help and serve and the assistant manager, Tim, was very customer service minded. We will be back.