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Frequently Asked Questions About Best Buy Bozeman
How do I check product availability at the Bozeman Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bozeman Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bozeman stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bozeman Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.6(100 reviews)
Grace R
February 16, 2026
1 out of 5
I have never come to this store and been able to make a purchase. Not once have I had a positive experience or worked with a competent associate.
In the past I've needed a charger for my camera, and not only did they not have it, which is okay, but they suggested the wrong charger despite me bringing in the camera. I've also had a poor experience where they guaranteed a price match but when it came time to check out, they did not match it.
My final straw is today, Google said the product I was looking for was available in Bozeman. I go into the store, look for it and can't find the item. I then find an associate to ask for help. They say they don't have it. No biggie! I mention that Google said they had it, I show them my phone and the girl goes to the website. She then LAUGHS IN MY FACE and says I don't have a location set. I reply saying that I am literate, and that it was Google that said they had it. I wasn't upset that they didn't have it, as it was my fault not to look into it further. I am upset about the lack of professionalism and blatant disrespect the associate offered.
Joseph F
February 14, 2026
1 out of 5
Don’t buy anything online from Best Buy i bought an open box Silver m4 MacBook Air that was apparently at this store in Bozeman to have shipped to me. But it seems like I was blindsided now it’s coming from a different location like Minnesota at this point I’m pretty much a disappointed customer I want cash instead of cards because I lost trust with best buy
Response from Best Buy
February 15, 2026
Hi, Joseph,
Thank you for sharing your feedback with us. We understand where you’re coming from, as it’s never pleasant to find out an item has been delayed. While we do everything we can to ensure orders are available quickly, sometimes there may be delays due to circumstances beyond our control. Let's review this further for you.
Please write us through our social media channels on Instagram (https://bby.me/gtc85r), X/Twitter (https://bby.me/47oeav) or Facebook (https://www. https://bby.me/ct26g0) with the full details of your situation, along with Google Review 117515. We look forward to hearing from you.
J B
February 09, 2026
5 out of 5
Had a good conversation with the Tech here Colton he is very informative knowledgeable in his trade being a nerd myself. We got a long great and he found out the best solution. Thanks again Colton you’re a rockstar.
Bushido M
February 07, 2026
5 out of 5
Derek assisted us the other day and provided the best service along with great product knowledge on the Video game area.