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Services Offered
Geek Squad Services
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Frequently Asked Questions About Best Buy Bozeman
How do I check product availability at the Bozeman Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bozeman Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bozeman stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bozeman Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.6(104 reviews)
Natalie D
March 11, 2026
5 out of 5
Definitely buying my gear at this location. A nice young man greeted me at the door and Laura in electronics was so knowledgeable and friendly.
orville b
March 11, 2026
1 out of 5
I attempted to buy a laptop. I called the number listed for Best Buy Bozeman, discussed what I needed, and made payment so I could get my data transferred over from my old laptop.
However when I arrived at the store
they didn’t seem to know anything about it. Come to find out that the person I talked to on the phone was not in Bozeman. My laptop was not ready so they had to look it up on their computer and go find one which took quite some time. I then was told it would be several days before they could transfer my data over. The lady I originally talked to on the phone told me my laptop would be ready when I arrived and my data would be transferred over. At this point I canceled the purchase. There was an obvious disconnect between the person I talked to on the phone who I ASSUMED was at the store, but in fact was not, and the staff at the store. It was not a good customer service experience.
Response from Best Buy
March 11, 2026
Thank you for sharing this experience with us, Orville. All calls are routed to our Customer Care Team. The idea is to alleviate the store from the phones, to help all of our in-person visitors. This is not the feeling we want for our customers, and we would like to know how we can help resolve your current situation. We'd like to get this reviewed for you further.
Please send us more details through our social media channels on Instagram (https://bby.me/AsXYpq), X/Twitter (https://bby.me/XH1wZ3) or Facebook (https://bby.me/zFnhzm). Please send us a message with the full details of what took place. Also add Google Review 128040. We look forward to hearing from you.
Hailey W
February 25, 2026
1 out of 5
Unhelpful, 3 week lead time for a battery issue (another place fixed in 30 minutes, same day)
Response from Best Buy
February 25, 2026
Hello, Hailey,
Thank you for reaching out to us here to share your experience. We understand how important a new battery can be, and we would like to take a closer look into this with you to document any feedback you may have here. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 121842.
Facebook (https://bby.me/g36kdu)
Twitter/X (https://bby.me/eefshw)
Instagram (https://bby.me/kzrk7g)
We look forward to assisting you there.
terry p
February 21, 2026
5 out of 5
Very polite and patient staff. In our fast pace world sometimes it’s nice to be able to pick something up now. Another human desires to be able to physically see the product prior to buying. Brick and mortar stores albeit difficult will always have their place. Best Buy did a good job to do a smaller scale model of their store which is Bozeman’s. It’s an easy In-N-Out store.