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Services Offered
Geek Squad Services
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Frequently Asked Questions About Best Buy Bozeman
How do I check product availability at the Bozeman Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bozeman Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bozeman stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bozeman Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.7(93 reviews)
Calvin J
February 01, 2026
1 out of 5
I went to the store to buy some Sonos speakers and waited over 30 minutes for someone to help me. As I walked out the young kid at the front said sorry and that was it. I followed up by trying to call the store and had to deal with their stupid AIautomated system in which I was never transferred to an actual human. Waste of a trip coming from Townsend.
Response from Best Buy
February 01, 2026
Hi,
Thanks for your review. We get why you would be frustrated with not getting help after such a long wait time. We would like to get additional information regarding your visit, please connect with us by sending a private message on one of the below social media platforms. You may include the Google review number 111805 as reference.
X: https://bby.me/5pie3f
Facebook: https://bby.me/6h058u
Instagram: https://bby.me/8g5xy8
Daniel E
February 01, 2026
4 out of 5
In my experience, the staff at this store are very friendly and attentive.
jackie b
January 08, 2026
5 out of 5
Corey & Tim are great and did what they were able to do to fix the issue I had with the store & I appreciate their willingness to help me.
Response from Best Buy
January 08, 2026
Hello, thank you for leaving us a review. We would be happy to see what's possible for you here. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #102216".
Facebook (https://bby.me/9p2f7k)
Twitter/X (https://bby.me/iyafax)
Instagram (https://bby.me/z6d5x0)
P N
January 08, 2026
1 out of 5
Went in to purchase a freezer, nobody greeted us. I went and asked someone that worked there if we could get help in the appliance section. I was told, " I will call some one". I went back to appliance section and waited and waited. Went and asked again. Waited waited. Finally as we were leaving to go to Lowes, the same person I'd asked for help intercepted us at the front door and said, " ok, how can I help you". I said, "we were just about to leave." And he responded, "OKay. " And that was it. We were so irritated and frustrated. We went to Lowes and bought our freezer. As soon as we walked into Lowes, we saw an employee, we asked for assistance, they gave it immediately, we made our purchase and left. We were in Lowes less time than we were at Best Buy waiting for help.
Response from Best Buy
January 08, 2026
Hi there!
Reading your story is heartbreaking and not the feel or experience that we wanted for you as you looked to purchase a freezer. It's important to us that we look into this to change. We invite you to send a private message to us via Facebook (https://bby.me/wxda6z), Twitter/X (https://bby.me/xx79qy), or Instagram (https://bby.me/vtblld). In your message, please state that you are replying to Google Review 102179.