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Best Buy Kalispell
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Kalispell
How do I check product availability at the Kalispell Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Kalispell Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Kalispell stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Kalispell Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1335 reviews)
Seth G
December 15, 2025
1 out of 5
Bought a drone for work. Tried to buy a DJI mini as that is what I am used to but I was informed in store that some FAA rule or something else has limited the supply and there were none available. So I bought an off brand that they had in store as I was due to be on a plane in only a few hours. I tried it out in the field and it sucked. Even after reprogramming it several times and waiting for 16+ satellites the drone would not hover in a steady position but would wonder in a 12' diameter like a drunk toddler, which does not work when flying through windows and doing the type of work I use these for. Upon returning the $450 drone they charged me a $70 restocking fee. After raising my concern and pointing out that it would not be restocked but rather returned do to its lack of quality I was informed that I had agreed to this when I purchased the drone and signed the "shrink wrapped contract." This is upsetting and I think I should go into business selling trash at Best Buy for $200 then charging a $100 restocking fee. All of my products will get returned not restocked but I will be making $100 a pop on poor unsuspecting customers selling them trash!
Response from Best Buy
December 16, 2025
Hello. Thanks for reaching out. We understand your concerns pertaining to the restocking fee and would be happy to discuss further as well as document these concerns. Please feel free to reach out to us via Facebook (https://bby.me/9g2j1c), Twitter/X (https://bby.me/g3bobq), or Instagram (https://bby.me/wekox3) and an agent will be glad to assist. When reaching out via social media, be sure to mention that it's in response to Google Review number 88780. Thank you.
Anthony R
December 14, 2025
5 out of 5
Nice clean store, lots of Blue shirt nerds around to help out.
Jack M
November 21, 2025
1 out of 5
Horrible retail experience.
Response from Best Buy
November 22, 2025
Hi Jack,
Thank you for your review. It's concerning to learn that your recent experience with us was horrible. This is certainly not the level of service we aim to provide.
To formally document your feedback and address any additional concerns you may have, feel free to connect with us on Facebook: @BestBuy, Instagram: @BestBuy, Twitter/X: @BestBuySupport. Be sure to mention your Google review 72797.
Dash R
November 16, 2025
1 out of 5
I bought a brand new tcl 75 “ tv with the protection plan. Service agent promised a guaranteed replacement if there were any issues, he never stated that the tv needed to be hauled upright, and also never helped load. Tv was damaged upon opening. This was not noticed until the tv was turned on, and streaks appeared on screen, that the chipping in the corner was apparent. Best buy refused to to send a service agent to repair or replace the tv.