Philip D
September 09, 2025
We needed a router for our business and these folks had exactly what we needed. Friendly staff were there to help us.
danielle t
August 31, 2025
Bought an HP gaming PC online and it shipped with no packing and a damaged box, computer didn’t work so we took it into Best Buy to exchange for a new one. Everyone was so helpful but we’d like to say an extra thank you to Garrett for helping us find the PC we were looking for and making the process of exchanging it so easy!
I've shopped at Best Buy for years. But this one is by far one of the better ones for customer service. There is one young man there named Colton who is a wealth of knowledge and so very helpful. He's helped me with head phones, tablets and even a shaver for my husband! I would definitely recommend this Best Buy and if you get Colton's help, it's a double win!
Adreanna E
August 25, 2025
I cant even speak to anyone in this store on the phone. The automated system is such trash. I needed to speak to someone in store about my order im picking up and the call wouldn't go anywhere with the system. Do not recommend best buy.
Response from Best Buy
August 25, 2025
Hey there, Adreanna,
Thank you for reaching out and providing us with your feedback and concerns surrounding your recent experience with us. I know the importance of receiving quality customer service, and I can understand your concerns about your experience calling in. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/6n2bpe), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #34776" and share your full name, email, and phone number.
All the best,
^Jacob