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Best Buy Kalispell
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Kalispell
How do I check product availability at the Kalispell Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Kalispell Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Kalispell stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Kalispell Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1263 reviews)
Ian D
October 19, 2024
5 out of 5
Very helpful staff who answered all of my questions 💯
Lisa M
October 04, 2024
1 out of 5
Positively the worst customer service…. Walked in and a group of 4 employees were at the door and not one asked us if we needed help. Finally a warehouse guy asked us if we needed help so I asked to talk to the manager….i calmly voiced my concerns to the night manager and told them that it was there job to help customers….i was then asked to leave and ditched my husband inside😂😂
Response from Best Buy
October 05, 2024
Hi there, Lisa.
Thank you for sharing your experience with us, and I sincerely apologize for the service you received during your recent visit. That is certainly not the level of service we aim to provide, and I understand how frustrating it must have been. We truly appreciate your feedback, and I'd like to ensure your concerns are addressed appropriately.
To help us look into this further and assist you personally, could you please send us a private message on one of our social media platforms listed below? In your message, include your full name, phone number, and email, along with the reference number 64275707. Please also mention that your message is "In regards to my Google review" so we can quickly identify your case.
Facebook: http://facebook.com/BestBuy
Twitter/X: http://Twitter.com/BestBuySupport
Instagram: http://instagram.com/BestBuy
We value your business and look forward to resolving the issues you've encountered. Thank you for being a valued customer.
Best regards,
^Magee
Chad T
September 26, 2024
1 out of 5
Ignored by employees having to track them down, seemed bothered that i needed an item in a locked case, was kind of thrown back by the Best buy employee in kalispell telling me “yeah everything in this display case is old, and is always out of stock so they just don’t stock it anymore.
Response from Best Buy
September 29, 2024
Good Morning, Chad,
We certainly understand how you are feeling after not getting the assistance you needed when you reached out. We would love to look further into these concerns with you. Please feel free to send us a private message on social media, so we can better assist you. Be sure to include your Google review in the message: #64247129.
- Facebook (facebook.com/BestBuy)
- Twitter/X (twitter.com/BestBuySupport)
- Instagram (instagram.com/BestBuy)
Kindest regards,
^Bobby
Paul W
September 23, 2024
4 out of 5
I had a potential drama with an expensive item I bought, but when the manager returned he dealt with it quite quickly and efficiently.
Glad my final result was positive