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Best Buy Kalispell
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Kalispell
How do I check product availability at the Kalispell Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Kalispell Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Kalispell stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Kalispell Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1355 reviews)
Levi S
April 28, 2026
1 out of 5
I had a very frustrating experience trying to get my phone repaired at Best Buy.
I was turned away twice, even after scheduling an appointment a week out. I showed up early for my appointment, only to be told they couldn’t help me. After multiple attempts and a significant amount of wasted time, my issue was never resolved.
I ended up going to another repair shop, where the process was handled professionally and my phone was fixed without issue.
I understand that delays and scheduling problems can happen, but being turned away multiple times—especially with an appointment—is unacceptable. I hope they improve their scheduling and customer service, because this experience was disappointing.
Response from Best Buy
April 28, 2026
Hello, Levi,
Thank you for taking the time to reach out to us here. We understand how important a phone repair can be, and we would like to take a closer look into this with you to document any feedback you may have. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 146934.
Facebook (https://bby.me/jisatZ)
Twitter/X (https://bby.me/dSsarv)
Instagram (https://bby.me/AIdgNc)
We look forward to assisting you there.
Evelyn B
April 21, 2026
1 out of 5
Geek squad is lazy and refused to fix my device. They had me sit there on the phone with apple instead. Extremely unhelpful and lazy. I went to allied computing downtown and they are fixing it no problem. Avoid this best buy, save yourself a headache, and just go to allied computing.
Baltazar N
April 20, 2026
5 out of 5
Skyler went above and beyond to get my laptop fixed and cell phone reset. He tried multiple ways to find a solution to all my devices. Highly recommend to fix or repair devices from him!
shannon d
April 13, 2026
1 out of 5
My husband and I wandered the store looking for a specific item for about twenty minutes. There were about 4 other customers in the store at that time. Never approached by the 5 or 6 associates who walked by. We ended up googling the item to order for delivery, from Best Buy. 🙄
Response from Best Buy
April 13, 2026
Hello, Shannon,
Thank you for your review. It can be very frustrating to not get the help you're looking for inside a store. If you would like to formally document your review, please send a private message on social media. Please include Google Review 141230 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport