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Best Buy Missoula
Services Offered
Geek Squad Services
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Samsung Experience Shop
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Missoula
How do I check product availability at the Missoula Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Missoula Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Missoula stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Missoula Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2021 reviews)
Emma H
June 25, 2025
1 out of 5
I will never buy from this POS company again. Do not buy open box items. I bought a MacBook Pro, and with very little use, my screen went black. I've never bumped it, dropped it or looked at this computer wrong. I had been working on it for 3 hours for my first major freelance project and my screen went black. There are some scratches on the outside, which have been there the entire time. My best guess is some jerk returned the computer broken, they didn't notice it, and now I'm out thousands of dollars. The customer service has been horrible. Geek Squad is worthless at the Missoula location and incredibly unprofessional. The corporate phone system is even more worthless, and if you can get someone on the phone they don't give a shit. I hate this place.
Stephen B
June 18, 2025
5 out of 5
I got some really good advice from the laptop guy, Kolin. Very helpful!!!
Charlene B
June 16, 2025
1 out of 5
I just purchased a $800 range. The first person I spoke to, a lady named, Sam couldn’t have been nicer. Then I called back to confirm that the installation would include a power cord. The man, James ( I think) I spoke with was churlish and rude. He told me appliances don’t come with cords typically as they are sold all over the world and each country has a unique electrical system ( well snap!) as far as I know your store only sells in the US but okay….then he made a point of talking over me and not being helpful. Rude people should not be in customer service and need to be taught how to deal politely with clients who call with legitimate questions.
Kyle M
June 14, 2025
1 out of 5
9/10 times I go here the inventory doesnt match online and I waste a half hour of my day. Online pick up is a joke and you cant even call the store to verify inventory.