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Best Buy Missoula
Services Offered
Geek Squad Services
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Samsung Experience Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Missoula
How do I check product availability at the Missoula Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Missoula Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Missoula stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Missoula Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2041 reviews)
chris f
December 12, 2025
1 out of 5
Went into the store to look at laptops looked around for about 10 minutes and no one came to help me out. I went to the service desk and asked them for assistance then went to the bathroom. I came out and waited for another 10 minutes and still no one came over. I chose to leave and go somewhere else to purchase my laptop. On my way out the greeter was like did you find everything you were looking for. I answered no I asked for two associates to help me with a laptop and not a single person came to help me. He made a snide remark and said well you didn’t ask me now did you? I Was like why should I have to ask you? I’ve asked people at the service desk. No one came to help me And obviously you guys do not wish to make any money today by selling me a laptop. Then he was like well with that attitude go ahead and go. I will never buy there again.
Response from Best Buy
December 12, 2025
Hello Chris,
Thank you for your review. While we certainly understand how your experience could have been better, we appreciate you taking the time to share your feedback- it helps us know where we need to improve.
To formally document your feedback, feel free to send a message via Facebook https://bby.me/tgaufa, Instagram https://bby.me/t1pqeq, or Twitter/X https://bby.me/am49f1. Be sure to mention your Google review 86736.
Miranda C
December 06, 2025
1 out of 5
I had to give a 0, if I could.
Came in to get a phone screen fix book an appointment and everything but because they close in 2 and half hours they couldn't get it. Done. They lady the checked us in was rude about it. I book an appointment I should have gotten it fixed.
Wayne T
December 01, 2025
1 out of 5
Bought a computer on 10-3-25. Tried to hook it up on 11-30-25. It didn't work and they will not replace or fix
Response from Best Buy
December 01, 2025
Hello,
Not being able to get assistance after the Return & Exchange Promise has ended is frustrating. Allow us to see what is possible. Please feel free to reach out on the social media links.
Facebook (https://bby.me/ytrd8a)
Twitter/X (https://bby.me/t0grf8)
Instagram (https://bby.me/k7qf7y)
Sam A
November 29, 2025
1 out of 5
I tried to return a Playstation game but they didn't return it.