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Best Buy Missoula
Services Offered
Geek Squad Services
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Samsung Experience Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Missoula
How do I check product availability at the Missoula Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Missoula Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Missoula stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Missoula Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2036 reviews)
Kania S
November 01, 2025
1 out of 5
This store is absolutely useless. If you don’t want help this Is the place to go
Response from Best Buy
November 01, 2025
Kania,
This is not how we want you to feel when visiting your local Best Buy. We appreciate your feedback and would like to investigate further. Please connect with us by sending a private message to one of our social media platforms on Facebook and Instagram or @bestbuysupport on X. When doing so, please provide your full name, phone number, email address, and state that you are responding to Google Review 63311.
Paulo R
October 29, 2025
5 out of 5
Staff is prompt and friendly, sectors are overall clear to navigate by, store is well organized and with a wide range of brands and products.
Malayia H
October 26, 2025
5 out of 5
staff is helpful
Nat L
October 16, 2025
1 out of 5
They sold me a broken Samsung washer and refused to repair it. Every time they sent someone over, i waited days only to find that nobody was coming or repaired the device locally. I will never purchase from this location or best buy ever again. I have never had broken appliance unloaded on me with so little support or even assistance returning. With 5 kids this was more than an inconvenience. Heed my warning, they also repackage returned equipment as new, as noticed from a ps5 pro i purchased earlier, i didnt bring it up as it functioned properly , just bad practice and again awful support.
Response from Best Buy
October 16, 2025
Hi, Nat,
Thank you for taking the time to leave this feedback for us. This is certainly a concerning situation. I can understand expecting your purchase to be new in box, and for repairs to be completed in a timely manner.
So that we can look into this closer, please send us a private message on any of the following social media platforms: Facebook (https://bby.me/2bg2e0), X (https://bby.me/l5q2vx), or Instagram (https://bby.me/hw6zki).
Please be sure to mention “Google review #56719” in your social media message.
We look forward to assisting you!