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Best Buy Missoula
Services Offered
Geek Squad Services
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Samsung Experience Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Missoula
How do I check product availability at the Missoula Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Missoula Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Missoula stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Missoula Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2009 reviews)
Jeff V
May 05, 2025
4 out of 5
Persistent staff members.
T. S
April 28, 2025
1 out of 5
The Most Bipolar Best Buy Location.
Long story short... I had a weird situation with a Geek Squad warrantied TV where Geek Squad Customer Service could only advise me to drive 160 miles to the nearest store and speak to the Manager, but when I got there the Supervisor on duty was pretty rude and the Manager literally refused to speak with me. Zero effort. Zero care. Absolutely bizarre behavior. One of the worst and weirdest customer services experiences I ever had. Flipside was the Geek Squad guys. They were all super helpful and understanding. 5 Stars for them.
I kinda feel bad giving a 1 star since the Geek Squad team were awesome to work with. Really appreciate them and all their help. Sadly, the Store Manager refusing to manage their store and delegating to a rude Supervisor is not something I'm cool with. Just got home from the 4 hour return leg and felt like I needed to share this experience. Last time I use this location, and after the clear breach of contract I'll probably stop using Best Buy completely.
Thomas
April 27, 2025
4 out of 5
Large variety of products; active staff.
Nice experience.
Pamela H
April 21, 2025
1 out of 5
Horrible customer service. Very rude and sexist. The gentlemen told me I should wait until my husband got there before I made a decision on a TV. So I made the decision to go elsewhere. Shame on you best buy!
Response from Best Buy
April 22, 2025
Hi, Pamela,
Thank you for sharing your review with us. We appreciate you bringing this to our attention. We understand how important it is for you to feel valued and respected when visiting with us. We would like to review your experience further.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 65065178" in your message. Thanks!
Regards,
^April