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Best Buy Missoula
Services Offered
Geek Squad Services
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Samsung Experience Shop
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Missoula
How do I check product availability at the Missoula Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Missoula Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Missoula stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Missoula Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2047 reviews)
Flying M
January 03, 2026
1 out of 5
Ordered a computer (HP Laptop) on line for pick up in the store and picked it up Thursday at 10:00 AM (01/01/26), took it home and it failed to boot up and upload. Took it back to the store and geek dude gave me a new one in the box. Took it home and did the same thing after 5 hours of fustration. Took it back and got a full refund Friday morning told them it was the second one that failed and I just want my money back. That was no problem.
You would think as hard as they try to sell extended service plans and all that other crap someone would have contacted me and said - "Hey what can I do to help?" - Nothing and it was a $1300 HP Omni Laptop. Ordered a new computer off the Dell website today and will bypass Best Buy in the future.
Kevin H
January 01, 2026
1 out of 5
Went in to buy a tablet or laptop
Guy in a blue shirt identified himself as the "lead"
Couldn't give us any of his time , but someone should be along shortly
Never happend
Stood there for a half-hour
Walked out
Response from Best Buy
January 02, 2026
Hello, thank you for sharing your experience with us here. Being able to ask questions about your computer before you purchase is important to the shopping process. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #99004".
Facebook (https://bby.me/s654o8)
Twitter/X (https://bby.me/5xoofv)
Instagram (https://bby.me/oxrhfo)
Jake C
December 27, 2025
1 out of 5
I tried building my pc for the first time this christmas. I ordered all my new parts from best buy, which had the best deals on everything I wanted. Like anyone doing something for the first time, I failed and the pc wouldn't turn on. So as any rational minded individual would do, I went somewhere to see a professional who could diagnose and repair my problem. Geek squad told me the best thing to do is buy a best buy membership so that any time I have an issue with my pc, I should take it to them. Thats $180 a year, along with a service charge for $200 upfront when I brought my pc in. I left it there for the day so they could work their magic. Later on they emailed me saying my device was ready for pickup. I show up the next day for them to tell me that my pc won't turn on and they won't fix it.
In other words, I spent $400 for trained professionals to tell me what I already knew and they wouldn't do anything about it. Thanks geek squad.
Johnny R
December 27, 2025
3 out of 5
Not super helpful in missoula! The employees just dont seem to care about their jobs at all to be honest! Pretty decent selection of what you need just be watched when u leave like a thief but also get peasant treatment while shopping
Response from Best Buy
December 27, 2025
Hello, thank you for leaving us a review. We aim to create a welcome environment for shopping in store. Can you please reach out to us on Facebook (https://bby.me/i39thx), Twitter/X (https://bby.me/f81jut), or Instagram (https://bby.me/o89dpp) with more information about your experience? Please begin your message with "This is regarding my Google Review #95998".