Quick informative service!
We don't shop Best Buy very often but over the years we have got a number of excellent deals. We have bought freezers, washers and dryers, corded and Bluetooth headsets and internet router. Plus we had a navigation system installed in one of our vehicles. We also had two cameras installed along with the navigation system in the one vehicle. The installation was done perfectly.
I will never buy from this POS company again. Do not buy open box items. I bought a MacBook Pro, and with very little use, my screen went black. I've never bumped it, dropped it or looked at this computer wrong. I had been working on it for 3 hours for my first major freelance project and my screen went black. There are some scratches on the outside, which have been there the entire time. My best guess is some jerk returned the computer broken, they didn't notice it, and now I'm out thousands of dollars. The customer service has been horrible. Geek Squad is worthless at the Missoula location and incredibly unprofessional. The corporate phone system is even more worthless, and if you can get someone on the phone they don't give a shit. I hate this place.
I got some really good advice from the laptop guy, Kolin. Very helpful!!!