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Services Offered
  • Geek Squad Services icon
    Geek Squad Services
  • Apple Shop icon
    Apple Shop
  • Samsung Experience Shop icon
    Samsung Experience Shop
  • Car & GPS Installation Services icon
    Car & GPS Installation Services
  • Apple Authorized Service Provider icon
    Apple Authorized Service Provider
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    Trade-In

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Frequently Asked Questions About Best Buy Missoula

How do I check product availability at the Missoula Best Buy?
How do I check my order status?
My local Missoula Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Missoula stores’ holiday hours?

Recent Reviews

3.9
(2057 reviews)
Quentin R
January 31, 2026
5 out of 5
I needed a new phone compatible with Boost. I was directed to see Gage in sell phones. He had me fixed up and on my way in 20 minutes. 10 star rating for Gage! I'll be back, and when I am, I'll be asking to see him.
M.C. K
January 29, 2026
2 out of 5
I've had good experiences at this store, for the most part. However, one experience with the Geek Squad involved a young woman named cat (or Kat). She installed a software with known vulnerabilities on my PC. I called her out on it (in a nice way), she absolutely seemed aware that she did it, turned red and walked into the back. I might be wrong, but I think some of the employees here are stealing personal information from customers via social engineering and simply by accessing the devices of trusted customers.
Martin J
January 23, 2026
5 out of 5
Staff was very helpful in guiding me the the most awesome headphones ever!
Denise V
January 21, 2026
1 out of 5
Brought in my fully working iPad with a simple question about new terms for iCloud. The Geek squad said they would install the latest update. When I got it back, it was completely non-functional! They offered to pay me $30 toward a new iPad. After 2 days they offered to give me $50 and expected me to buy a new iPad ($300) and a new case. Awful experience with no accountability!
Response from Best Buy
January 21, 2026
Hello Denise, Thank you for your review. This experience regarding your iPad does not align with the level of service we strive to provide. We're concerned to hear your iPad started not working after being handed back and would like the opportunity to follow up and assist here. Please reach out to our support teams on social media, so we can better assist you. - Facebook (https://bby.me/w2su59) - Twitter/X (https://bby.me/2ti0ps) - Instagram (https://bby.me/vx1vm2) When reaching out, please reference your Google Review 107477.

About Best Buy Missoula

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