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Services Offered
Geek Squad Services
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Frequently Asked Questions About Best Buy Missoula
How do I check product availability at the Missoula Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Missoula Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Missoula stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Missoula Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2104 reviews)
Tucker M
September 17, 2026
1 out of 5
Poor customer service poor management. Rude and unprofessional
Response from Best Buy
September 17, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thank you.
Smokestack M
September 11, 2026
5 out of 5
I've been a fan of this Best Buy for a while, but today takes the cake. While completely overwhelmed at the prospect of buying a new printer, Liam emerged like a guardian angel to guide me to the promised land of the perfect blend of my needs. Liam was quick to understand what I was looking for and prompt at cutting to the chase. He was knowledgable about the features, patient with my questions, and honest about the reviews of each brand. Grand slam success and tonight I submit this review as the proud owner of a new printer I'm totally stoked about.
On more than one occasion I've been in to the Geek Squad for tech support or to change out my screen protector and they're always wonderful. The appointment system is great and they can usually take a walk-in pretty promptly.
This branch has also been crucial for recycling batteries and electronics. Lately I've been choosing to do business at this Best Buy specifically because it conveniently meets the needs of several errands. Will certainly be back for more business at the Missoula Best Buy. Highly recommend this whole operation.
Sam D
September 09, 2026
5 out of 5
Helpful staff
Elliot M
September 08, 2026
1 out of 5
Awful customer service. Have a defective Sony TV that I bought there and called for support. Was left on hold waiting for someone to pick up for 20 minutes x2. Don't waste your time buying anything from the Missoula Best Buy!!!!
Response from Best Buy
September 08, 2026
Hi there!
It is concerning to hear that you did not receive the customer service we aim to provide, and our team would be glad to address your concerns and document this internally. You can connect with us via Facebook (https://bby.me/3YpMPm), Twitter/X (https://bby.me/XOsoSM), or Instagram (https://bby.me/OanJ2b). Please include Google Review number 219892.
Thanks!