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Best Buy Missoula
Services Offered
Geek Squad Services
Apple Shop%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Missoula
How do I check product availability at the Missoula Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Missoula Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Missoula stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Missoula Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2054 reviews)
Martin J
January 23, 2026
5 out of 5
Staff was very helpful in guiding me the the most awesome headphones ever!
Denise V
January 21, 2026
1 out of 5
Brought in my fully working iPad with a simple question about new terms for iCloud. The Geek squad said they would install the latest update. When I got it back, it was completely non-functional! They offered to pay me $30 toward a new iPad. After 2 days they offered to give me $50 and expected me to buy a new iPad ($300) and a new case. Awful experience with no accountability!
Response from Best Buy
January 21, 2026
Hello Denise,
Thank you for your review. This experience regarding your iPad does not align with the level of service we strive to provide. We're concerned to hear your iPad started not working after being handed back and would like the opportunity to follow up and assist here.
Please reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/w2su59)
- Twitter/X (https://bby.me/2ti0ps)
- Instagram (https://bby.me/vx1vm2)
When reaching out, please reference your Google Review 107477.
Scott P
January 20, 2026
3 out of 5
Got a microwave here. Price was decent. There was a guy behind the customer pickup counter loading and unloading a cart ignored us for 10 mins.
Rex
January 16, 2026
1 out of 5
I placed an online pickup order on January 11th. When I got there after a three hour drive, one of the items was out of stock so I asked for a refund for that item and then got a replacement item which was charged separately. After leaving the store, I get an AMEX notification saying I was refunded the entire order. So being an honest person, I go back to the store to let them know of their mistakes and get it fixed. I was told I would have to be rung up for all of the computer parts, minus the out of stock one, again and that they cancelled the original charge. After we leave and drive the three hours back home, I see that the refund has been cancelled but I've now been charged TWICE for the same items. After trying to call customer service and the store hopelessly and not getting through to anyone, I am making this review and hoping it gets seen by someone at the store who can do something to fix this. Until then, or even if the refund I've initiated with AMEX goes through, this review is staying up.
Response from Best Buy
January 16, 2026
Hi, Rex,
Thank you for reaching out here to share this review. This definitely sounds like a frustrating experience, and we would be happy to connect with you to see if we can figure out correcting the return and rering.
To get started, please send us a message on Facebook (https://bby.me/0r83rs), Twitter/X (https://bby.me/plbrye), or Instagram (https://bby.me/3w6zgd). Please also include a note stating you are reaching out from a Google review by including this reference number: #105574. We look forward to hearing from you!