Frequently Asked Questions About Best Buy Missoula
How do I check product availability at the Missoula Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Missoula Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Missoula stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Missoula Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2003 reviews)
Timothy B
April 05, 2025
1 out of 5
How is this place still in business? Completely bare shelves, out of stock when they advertise in stock. Completely ignorant employees…. What a waste of time. Best Buy is click bait retail! Came in store to purchase a Nikon camera that they advertised was in stock… came in from Butte! Worst retail experience.
Response from Best Buy
April 05, 2025
Hello, Timothy,
I can certainly understand expecting items to be in stock when visiting your local Best Buy. Thank you for leaving this feedback for us here on Google.
If you require additional support, please send us a private message via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #65012644” when reaching out on social media, and be sure to include your full name, phone number, and email address.
Regards,
^Ravi
James D
April 04, 2025
3 out of 5
Came in looking for a hard drive and 80% of the options were out of stock. They said to just buy online, but that defeats the purpose of having the store.
Response from Best Buy
April 04, 2025
Good Afternoon, James.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:65007898" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey
Tee H
March 24, 2025
1 out of 5
Horrible geek squad experience. Talk to customer service and walked out. Xcl my account with Best Buy. Never going in this location again.
Response from Best Buy
March 25, 2025
Hello,
Thanks for sharing your feedback with us. I understand not being able to receive the service that you needed, isn't a welcome experience. I'd like to have our corporate team look into this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. Please also refer to your "Google review 64965481" in your message.
Sincerely,
^Melissa
Jordan K
March 20, 2025
5 out of 5
Ebban went way out of his way to find me what I wanted. It was hiding way in the back. Amazing service, don’t see that much anymore…