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Services Offered
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Frequently Asked Questions About Best Buy Missoula
How do I check product availability at the Missoula Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Missoula Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Missoula stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Missoula Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2089 reviews)
Zara N
August 02, 2026
1 out of 5
Not taking phone calls? And the general phone agent isn’t able to look up what they have in store or transfer you to a worker at the location. Makes no sense
Response from Best Buy
August 02, 2026
Hello,
Thank you for the review. To ensure we provide excellent customer service, our stores are currently not accepting calls and assisting customers in store. However, we do provide many self-serve options to assist you as you make your next purchase. https://bby.me/AgUvJF is up-to-date when it comes to product availability.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 197060
Scott F
July 19, 2026
3 out of 5
Did not have what I wanted.
Response from Best Buy
July 19, 2026
Hey there, Scott
We understand your frustrations surrounding your recent visit. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:##190178
Kim H
July 06, 2026
5 out of 5
Easiest buying experience, walk in, got a couple questions answered. Bought TV. Shipped to house in 2 days free shipping. Done. Thanks Gage. Very pleasant experience. Shopping "local". Not online made a difference. Sometimes you just have to be able to check out the product in person.
Kelly M
June 24, 2026
5 out of 5
Got help from the employees and bought everything I needed to build the PC of my dreams and these guys made it so easy to pick the right parts for me