The number for this location does NOT go to the store, first of all. Second, do NOT buy anything from the store because their warranties are a joke and they'll take your money for the claim and then give you a bunch of excuses as to why they can't come out to setvice the product. We bought a washer dryer combo a year ago and it stopped drying and they took our money for the claim and have never come out to service it. DO NOT SHOP AT BEST BUY GO ELSE WHERE. BUYER BEWARE!!!!
Response from Best Buy
July 24, 2026
Hello Brandi ,
We can see why you’d be upset if you were having issues utilizing your warranty. We would like to look into this and see if we can help. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #192518 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/dWHqbJ)
• Twitter/X (https://bby.me/fcRNXE)
• Instagram (https://bby.me/OhJyhW)
The employees are very caring and professional they look out for all your needs.
Buy the Zagg screen protector once and go back and get it replaced free at any Best Buy
Unfortunately had to get a new phone today. Mikey assisted us and was outstanding. He compared all the plans and prices for us and showed us the best overall deal. He spent two hours helping me get my phone situated and had the patience of Job. Super satisfied with my experience.