Best Buy Aberdeen

We purchased 3 freezers from here and found that all 3 were damaged after unboxing. Store managers and customer service have not done anything to help. We've been lied to by customer service multiple times.

Came in to get a diagnostic/repair service on my Mac laptop, it said online that Best Buy does all the same services as Apple and even matches their prices but this is unfortunately not true, they actually don’t do any work on the computers or tablets themselves, they send them to Apple for you but only if you have Apple Care, my laptop is almost 10 years old now so I probably don’t have Apple Care so in terms of the services the store provides (especially in relation to what it says they do online), this is a pretty negative experience — Dawson though is phenomenal, he worked with other customers while also working with me, was balancing both projects while making sure everyone was attended to, he was incredibly informative about their lack of services and the next steps I should take going forward on my own, recommended a local service shop that will be able to do the repair, and he kept a great attitude the entire time even though he was so late into his shift. Unfortunate that Best Buy does not provide these services but Dawson provided great service, he should absolutely be recognized for his work ethic and commitment to the customer.

Great selection of electronics

This is specifically about the Best Buy in Southern Pines. My wife and I were recently looking for new phones. Var did a great job helping us and trying to get the best deal possible. I highly recommend him! If I could, I'd give him a 10. Thank you Var