There's nothing like calling a big box store expecting to talk to a person. But no! Now you get an AI assisted service that asks you the same stupid question over and over and still doesn't give you a person. So guess what Best buy. I'll spend my money somewhere else...
Response from Best Buy
April 16, 2026
Hi there Thomas,
Thanks for your review. We can understand your frustration with not having been connected to a live agent. We would like to assist with any questions or concerns you may have.
Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/mIp4jP)
- Twitter/X (https://bby.me/ct6U17)
- Instagram (https://bby.me/45pTEH)
When reaching out, please reference your Google Review 142429.
I like because have I lot things
Always a good experience. Good customer service, knowledgeable employees and friendly.
Realmente amo entrar a best buy, he comprado ahi mi tableta s10 ultra, mi S25 ultra, mi televisor de 85 pulgadas, y mi mackbook, entre otros, ne esito es plata porque me antojo de todo