They the employees helped me by guiding me my phone was swollen the battery was very bad and hot so they told me what I needed to do so I went back to where I had purchased the battery and they gave me a new one and put it in for me so the geek squad sent me in the right direction and saved my phone.Thanks Best Buy..
Great service. I was able to walk in, and get a new Mac Mini, and the service was just excellent! I love coming here, even if it is just to see some new tech.
Tommy B
September 27, 2025
Service is terrible here and has been for a while.
Thomas G
September 25, 2025
Service at this location has gone way downhill. It always seems difficult to find staff. Stood in computers for 15 minutes until a manager came by. Told him I already knew what I wanted and he said as soon as the associate finished they would help me. He then walked off. 10 minutes later when he came back and I was still waiting, he went to find the product. They did have it and I purchased it that day but was also disappointed to find out that even though I pay over $100 a year for their Geek Squad service, they could not optimize my computer (an included service with membership) because you have to make an appointment ahead of time. Next time I'll make sure to call ahead a week in advanced before i purchase something so I can take advantage of a membership I pay for. Service is quicker at the DMV and you can get it the same day.