Frequently Asked Questions About Best Buy Asheville South
How do I check product availability at the Asheville South Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Asheville South Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Asheville South stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Asheville South Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2208 reviews)
San X
March 04, 2026
1 out of 5
This one star aint going anywhere until I can call the store LIKE YOU USED TO. Now Im talking to robots and indians exclusively.
M. J
March 04, 2026
5 out of 5
Awesome
Diamond T
February 26, 2026
1 out of 5
Came to the store to buy an iPad was asked if I wanted to sign up for some membership program even though I already have a credit card with Best Buy (no need for more unnecessary stuff) after I had mentioned that I didn’t want that he told me to sit tight and wait for the next representative to come help me as I watch all the employees just walk around doing nothing waited 30 minutes ended up going to target right down the road and bought the same item for the same price in five minutes
Response from Best Buy
February 26, 2026
Hi,
Not being assisted immediately to make purchase is frustrating. Please mention review #122217 when connecting with us on social media links.
Facebook (https://bby.me/alnqj3)
Twitter/X (https://bby.me/yd49f1)
Instagram (https://bby.me/vjizbj)
Preston D
February 25, 2026
5 out of 5
Very knowledgeable sales tech assisted with discovering the right equipment needed.