Best Buy Asheville South

extremely grateful to the two employees who located a copy of fire emblem fortune's weave for me!!!! i've been eagerly awaiting this game's release and had preordered it several weeks ago, but it seems like nintendo miscalculated the demand because i and tons of other people across multiple retailers got notified our orders were delayed and the game was backordered. i *really* prefer owning physical copies of my games, so i didn't want to just buy a digital copy, but i was so impatient i didn't want to wait that unknown amount of time either 😭 i saw this location had two copies in stock according to best buy's website so i beelined here as soon as i got off work, which i'm ashamed to say meant i was showing up 15 minutes to close. two employees in the video game area noticed me looking around and offered to help me find the game, first looking in the aisle, then checking in the system, and then even getting it off the pallet for me!! they were absolutely awesome and i really wish i'd noted their names, but i was too focused on getting out of their hair as soon as possible, since at that point it was literally closing time. i'm so thankful for their help and patience, and i'm so excited to play my new game!!! :D

I bought a laptop computer over the weekend at this Best Buy. At the time, I was offered 15% cashback if I opened a credit card account through Best Buy. I paid with an alternative credit card and the sales person told me that it wasn’t a problem, as I could come back once I was approved, even days later, to get credited with the 15%. I went back there today to see if I could get credited and was told that the 15% was no longer available. Furthermore, at this point, they could not offer me any cash back at all, as the price of the computer has now gone up. I was told by the branch to call the 800 number to discuss things further and the Best Buy S. Asian Call Center told me they couldn’t do anything about it and to deal with the local branch. No resolution for my problem and I now have a credit card I did not want or need. Very poor.

Had what I needed

Staff is knowledgeable and helpful.