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Best Buy Asheville South

4.2
(2045 reviews)
10 McKenna Rd
Arden, NC 28704
(828) 684-0485
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Frequently Asked Questions About Best Buy Asheville South

How do I check product availability at the Asheville South Best Buy?
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My local Asheville South Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
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Recent Reviews

4.2
(2045 reviews)
Kari M
October 21, 2024
5 out of 5
Stopped in for a new laptop and had a million questions. I did have to track someone down to help me, however, the young man was able to answer every single one of my questions and provide honest reviews vs. trying to sell me the most expensive items. He was patient and very knowledgeable and ended up placing my order for me to pick up elsewhere as they did not have what I decided in stock at that location.
Лена Ц
October 19, 2024
5 out of 5
a good tech store and nice consultants!
K T
October 17, 2024
1 out of 5
Bought a Starlink during the disaster here in Asheville. They wouldn't match Starlink's online price at the time. Since we had no way to communicate (no cell service and no internet) we still bought it. But less than 2 weeks later they (Best Buy) reduced the price on their site by $150 and would not match it and credit me because was 1 day too late. Heartless.
Response from Best Buy
October 17, 2024
Hello, K! Thanks for sharing your feedback with this STARLINK return, although I understand your disappointment. I also hope you and your family are doing well following the hurricane and events that have taken place in your area. If you'd like further support with your Best Buy experience, please contact us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please start your private message with “This is in regards to my Google review 64322566” and share your full name, email, and phone number. You will be connected with a live agent within hours of operation. Thank you, ^Allison
Daniel B
October 15, 2024
1 out of 5
Drove an hour to pickup an online order. Manager said it was corporates fault for not updating the app. The app told me I could pick up until 8pm. The store was closed when I got here. Manager didn’t seem to care. Tried to talk with the customer service chat for help with a resolution. The online chat took 30 minutes and I don’t think the person typing was even paying attention. They kept telling to go into the store and speak to customer service even though I let them know the doors were locked.
Response from Best Buy
October 15, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I would also be frustrated to arrive at the store to pickup my order to find the store is closed. Can you please reach out to us on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64315534". Full Name E-mail Address Phone Number Regards, ^Josh Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/bestbuy)

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