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Frequently Asked Questions About Best Buy Asheville South

How do I check product availability at the Asheville South Best Buy?
How do I check my order status?
My local Asheville South Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Asheville South stores’ holiday hours?

Recent Reviews

4.1
(2143 reviews)
Charlene H
August 05, 2025
1 out of 5
All standing around talking. No one bothered to see if we needed help. Only have a 15 day return policy on electronics. Then didn't bother bagging electronics when it was pouring rain outside.
Response from Best Buy
August 05, 2025
Hey there, Charlene, Thank you for reaching out and providing us with your feedback and concerns surrounding your visit. I know how important it is to receive quality customer service, and I can understand your concerns around not having the items covered from the elements. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/xyde62), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #24860" and share your full name, email, and phone number. All the best, ^Jacob
Tori F
August 03, 2025
5 out of 5
Looking at cameras and TV’s. I was greeted at both areas with help. I had a couple questions about television’s and mitchell was able to answer. As a female shopper I felt respected and appreciated for having knowledge about the products I was looking at.
TeckJunky
July 26, 2025
4 out of 5
Best buy like Barnes & nobles is just one of those brick and mortar stores that I hope stays open because it's good to get your hands physically on things and I came in here looking for a monitor and I actually bought a monitor while I was here they had some decent options they have some decent TVs they have a lot actually that I wanted I could have spent $20,000 at the store but if you're looking for something and you don't want to wait on shipping and it's electronic there's a good chance that this place will have it and the people asked me if I needed help so they were definitely friendly overall good experience
Jeremie R
July 25, 2025
5 out of 5
Great but now they have added restock fee

About Best Buy Asheville South

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