Michael A
October 21, 2026
Limited stock. Not a lot of staff to help.
Response from Best Buy
October 21, 2026
Hello, Michael,
We understand the importance of having a wide selection of products to choose from. We can also appreciate the value of knowledgeable and available staff who can provide support throughout your shopping experience.
We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on one of our social platforms:
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Please be sure to mention your review, #241323.
Plenty of staff busy just talking with each other. None of them approached and asked me if I needed help. Found what I was looking for on my own. Long line at cashier. The cashier appears to be the only one busy.
Response from Best Buy
October 19, 2026
Hello,
I can understand how disappointing it is to see team members available while still feeling like you had to navigate the store on your own. Thank you for sharing your experience. We strive to provide timely assistance and a positive in-store experience for every customer.
If you require additional assistance, please send us a private message via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google review #240438” when reaching out on social media.
Shane was wonderful. It was the quickest purchase I’ve ever made for an electronic product. I told him what I would be using the Ipad for and he directed me to exactly what I needed. He did not try to sell me the most expensive product and he didn’t push me to buy the warranty or any other “add-on”. I was in and out quickly. He was so kind and knowledgable. It was a great experience all the way around!
Quinn O
September 17, 2026
extremely grateful to the two employees who located a copy of fire emblem fortune's weave for me!!!!
i've been eagerly awaiting this game's release and had preordered it several weeks ago, but it seems like nintendo miscalculated the demand because i and tons of other people across multiple retailers got notified our orders were delayed and the game was backordered. i *really* prefer owning physical copies of my games, so i didn't want to just buy a digital copy, but i was so impatient i didn't want to wait that unknown amount of time either 😭 i saw this location had two copies in stock according to best buy's website so i beelined here as soon as i got off work, which i'm ashamed to say meant i was showing up 15 minutes to close. two employees in the video game area noticed me looking around and offered to help me find the game, first looking in the aisle, then checking in the system, and then even getting it off the pallet for me!! they were absolutely awesome and i really wish i'd noted their names, but i was too focused on getting out of their hair as soon as possible, since at that point it was literally closing time. i'm so thankful for their help and patience, and i'm so excited to play my new game!!! :D