Frequently Asked Questions About Best Buy Asheville South
How do I check product availability at the Asheville South Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Asheville South Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Asheville South stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Asheville South Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2056 reviews)
Robert G
November 13, 2024
5 out of 5
Very helpfull associates
Greg S
November 12, 2024
3 out of 5
I've spent a lot of money in Best buy. And I've come to this particular Best buy. The last three times one I was going to upgrade my AT&t phone. I couldn't get service. Literally like customer service. I walked out came in once for an RF converter. I got it. It was the wrong one. Then I just went in to buy another fire stick for a friend and was told to go check out at the cashier. Fine I did. There was a line around the corner. I left the fire stick sitting there and walked out. I bought it at Target. I like to use Best buy but I can see that you can only use the one online. The in-store customer service sucks
Response from Best Buy
November 12, 2024
Hi Greg,
Thanks for sharing this review with us here. I'm concerned to hear about this experience and that the service you received didn't meet expectations, which I understand would be disappointing. We'd be happy to discuss this further with you to ensure this feedback is documented, and provide any further assistance that you need. If you'd like to do so, feel free to reach out to us on one of our social media channels.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the reference number 64416703 so we can assist.
Thanks,
^Caleb
kyle w
November 03, 2024
5 out of 5
Most best buys are obnoxious. This one was not. That is why I got a credit card from them. Learn from this. The more you push. The less you get
Wayne S
November 02, 2024
5 out of 5
110 McKenna Rd
Arden NC 28704
2024 Nov 11
Thank you Best Buy for installing my Starlink Satellite Antenna!
2024 Nov
Just a quick in-and-out to get a question answered. A helpful employee provided a prompt answer.