Frequently Asked Questions About Best Buy Asheville South
How do I check product availability at the Asheville South Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Asheville South Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Asheville South stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Asheville South Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2143 reviews)
Charlene H
August 05, 2025
1 out of 5
All standing around talking. No one bothered to see if we needed help. Only have a 15 day return policy on electronics. Then didn't bother bagging electronics when it was pouring rain outside.
Response from Best Buy
August 05, 2025
Hey there, Charlene,
Thank you for reaching out and providing us with your feedback and concerns surrounding your visit. I know how important it is to receive quality customer service, and I can understand your concerns around not having the items covered from the elements. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/xyde62), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #24860" and share your full name, email, and phone number.
All the best,
^Jacob
Tori F
August 03, 2025
5 out of 5
Looking at cameras and TV’s. I was greeted at both areas with help. I had a couple questions about television’s and mitchell was able to answer. As a female shopper I felt respected and appreciated for having knowledge about the products I was looking at.
TeckJunky
July 26, 2025
4 out of 5
Best buy like Barnes & nobles is just one of those brick and mortar stores that I hope stays open because it's good to get your hands physically on things and I came in here looking for a monitor and I actually bought a monitor while I was here they had some decent options they have some decent TVs they have a lot actually that I wanted I could have spent $20,000 at the store but if you're looking for something and you don't want to wait on shipping and it's electronic there's a good chance that this place will have it and the people asked me if I needed help so they were definitely friendly overall good experience