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Best Buy Asheville South
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Asheville South
How do I check product availability at the Asheville South Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Asheville South Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Asheville South stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Asheville South Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2175 reviews)
M G
November 16, 2025
1 out of 5
This place has really gone downhill. Hard to find help when you show up. Waited for 20 minutes in the computer department to buy a laptop. After finally getting help and going to make my purchase, I was informed I was unable to take advantage of my MyBestBuyTotalTech membership that I pay $179 a year for because I hadn't book an appointment ahead of time. Worse than the DMV with this new structure.
Response from Best Buy
November 16, 2025
Hi there,
Thanks for sharing this review with us here. We’re concerned to hear about this experience, and that the service you received from us didn’t meet expectations, which we understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (https://bby.me/ud3epq), Twitter/X (https://bby.me/tp0jlz), or Instagram (https://bby.me/8vctzn). Please include the Google Review reference number #70037 when reaching out.
Jeff G
November 15, 2025
1 out of 5
I purchased a mantle mount for my TV. Over $800 for the install and all. The guys came. He complained that the store didn’t tell him what it was. Asked why I wanted it , complained a lot how hard it was going to be. I asked him why he was giving attitude that I did not care that the store didn’t tell him and did not care how hard it was that I paid for the service offered. He told me that I had an attitude too. Told me that the store and other geek squad guys did not know this but he reserved it and it could be a fire hazard that would void out fire insurance. He went out for tools, left and cancelled the order. His name is Andrew. If Andrew comes for you watch him. Finally. I rebooked the service and the price went up $40 and I had to play that for now.
Response from Best Buy
November 15, 2025
Hi, Jeff,
Please understand that this is not the service that we aim to provide. We appreciate you taking the time to share what occurred during your home visit. We ask that you please send a private message in response to Google Review 69554 to us via social media using the links below so we can take a look.
Facebook (https://bby.me/pdbhvd), Instagram (https://bby.me/56lyjq), or @bestbuysupport on X.
We look forward to hearing from you.
Mark S
November 13, 2025
5 out of 5
I took my daughter there to buy her a computer for school. The salesman approached us to help, informed us of what he felt were the best choices and then left us to make our decision. Overall it was an excellent experience.
Sean P
November 12, 2025
4 out of 5
Well we all know Best Buy is a little jacked up on their prices and no doubt they carry good products and the other day will probably be the first time I've ever had a little bit of a beef with them I bought $1,000 phone I have to wait about 4 days to get it in the meantime I find out that the newest version is coming out in just a day or two and I know they know this so they got full price for the older one while getting ready to receive the newest version that my friend doesn't make for good business in my eye