Frequently Asked Questions About Best Buy Asheville South
How do I check product availability at the Asheville South Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Asheville South Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Asheville South stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Asheville South Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2171 reviews)
Sean P
November 12, 2025
4 out of 5
Well we all know Best Buy is a little jacked up on their prices and no doubt they carry good products and the other day will probably be the first time I've ever had a little bit of a beef with them I bought $1,000 phone I have to wait about 4 days to get it in the meantime I find out that the newest version is coming out in just a day or two and I know they know this so they got full price for the older one while getting ready to receive the newest version that my friend doesn't make for good business in my eye
Hannah P
November 10, 2025
5 out of 5
Best Buy in Arden is my favorite! They are always helpful and have lots of great options.
Lissa B
November 04, 2025
5 out of 5
I went to pick out a washer and dryer set tonight at around 4-5pm and got everything I wanted and needed. Major shoutout to Landon who gave me all the help I needed!! He helped me find exactly what I was looking for and get all the extras that would make getting the washer and dryer set delivered, installed and protected as smoothly and easy as possible!! He went above and beyond!! Please give Landon a raise!! He’s doing a wonderful job!! 😁