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Best Buy Asheville South
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services
Trade-In
Google Home Experience
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Asheville South
How do I check product availability at the Asheville South Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Asheville South Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Asheville South stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Asheville South Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2188 reviews)
Jackson C
December 31, 2025
1 out of 5
Terrible product support, they hung up the phone after I initially told the my problem.
Response from Best Buy
December 31, 2025
Hi Jackson,
Thanks for your review. We understand how frustrating it is to be hung up on when asking for assistance. We'd like to follow up and assist however possible. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/k1uvxm)
- Twitter/X (https://bby.me/ig6d81)
- Instagram (https://bby.me/co3m1b)
When reaching out, please reference your Google Review 98540.
Kindest Regards.
NazarOtv Z
December 28, 2025
1 out of 5
If I could give this a zero review I would, people who work here are terrible at customer service, the bald man who’s up front is zero help, and not willing to work with a paying customer, this is absolutely ridiculous, they need new employees!
Betsy R
December 28, 2025
5 out of 5
Staff are very helpful!
Lisa L
December 28, 2025
5 out of 5
The store manager, Logan, took care of all my needs. I had purchased a 65" TV and a 48" , a complete system, a TV mount, and a new laptop with accessories.
Logan was professional, courteous, and knowledgeable.
Logan listened to me while I explained the issue concerning one of these items. Logan didn't ask questions, he just fully fixed my issue. He followed through with the other items I bought by asking his associate to get the items and how to ring them up. I pay attention to customer care. Logan is the best model figure that every associate in every retail establishment should strive to be. My shopping experience at this South Asheville location was so easy and pleasant that I didn't want to leave. As I went through every department, I was greeted by an associate who could answer my questions and help me make decisions. It was clear to me that these associates are fully trained in not only product knowledge but, also customer care. I wish every establishment cared about customer service like this Best Buy store does.