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Best Buy Asheville
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy Asheville
How do I check product availability at the Asheville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Asheville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Asheville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Asheville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3158 reviews)
Kolt
January 19, 2026
5 out of 5
Bought a new gaming PC, Morgan was super great! Very knowledgeable on specs, answered all my questions and was fun to talk to! Everyone was very nice even though we were there a bit after close,,, (I tried to leave a review using the receipt QR code but I could not figure it out because i’m a dunce)
Justin J
January 19, 2026
1 out of 5
Had a stereo installed with backup camera yesterday. However, had a ring light break light on the spare tire that was working when dropped off. Now it doesn't work. We did not even get out of the parking lot before we noticed it not working and went back into store. Their solution, no one here right now to look at it so bring it back to look at today. Adamantly denied the light was working and states it was broken before coming in. Refused to give us number to corporate to make complaint and argued in store that this was our problem. Very rude and argumentative. Single worst customer service ever experienced, will never go to best buy for installation again. Found number to corporate and they will be receiving a call. Do not take anything here for installation ever!
Response from Best Buy
January 19, 2026
Hello,
Thank you for the review. When visiting a store and looking for assistance, it is important to know that you have a team of associates available to help. Hearing that this was not the case when you visited your local Best Buy is disappointing.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 106608
Hailey B
January 13, 2026
5 out of 5
Just want to say thanks to Morgan (Best Buy - Asheville, next to the mall) and give her a huge shoutout (Woop woooop) for the amazing customer service she gave me when I went in to buy a MacBook with like zero prior knowledge about Apple products. Morgan was patient with me and answered my MANY questions that were probably repetitive.. and she was extremely easy to talk to and very relatable. She offered tons of information about products other than Apple, and didn’t try to oversale me on something I didn’t really need (the pro is for pros… I’m just a basic Canva girly). Morgan, I appreciate your assistance!! If anyone deserves a raise, it’s you, girl!
Asheville area, Morgan’s the girl to talk to for all your tech needs!
Best Buy always has kind, respectful, and helpful employees which is why I always go back!! By the way, get the MacBook Air. Amazing machine!
Are y
January 08, 2026
1 out of 5
they cant even answer the phone. useless.