header_logo
Services Offered

More to Explore

Frequently Asked Questions About Best Buy Asheville

How do I check product availability at the Asheville Best Buy?
How do I check my order status?
My local Asheville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Asheville stores’ holiday hours?

Recent Reviews

4.0
(3157 reviews)
Rachel M
December 26, 2025
1 out of 5
please don’t put brand new people at your return counter. and make sure whoever is there is trained on how to communicate to a customer what is happening instead of just processing things without the customer’s okay. maybe get rid of starshop… i should be able to exchange something at bestbuy, that was bought on bestbuy.com.
Response from Best Buy
December 26, 2025
Hi, Rachel, Thank you for your review. It can be frustrating when you don't get adequate assistance in a store. If you are still in need of support or would like to formally document your experience, please send a private message on social media. Kindly include Google Review 95639 in your message. Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
sawmills89
December 26, 2025
1 out of 5
It’s a sorry shame you cannot reach a person inside the store because of IA. Well AI just costed you a $2000 sale due to not being able to reach a live person. I’ll take my business elsewhere that’s will gladly answer a phone instead of running around in circles for 20 minutes.. the corporate line that says live agent. NOPE!!! AI again!! NO CUSTOMER SERVICE!
Response from Best Buy
December 26, 2025
Hello, thank you for leaving us a review. Being able to get your questions answered is an important part of the shopping process.Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #95628". Facebook (https://bby.me/x288cy) Twitter/X (https://bby.me/21kof1) Instagram (https://bby.me/qpd79c)
Gary
December 25, 2025
5 out of 5
This best buy is one of the best Best Buys I've visited and patronized. The staff is very friendly and helpful and they maintain the products in stock for the most part. The store is organized and clean. It's a pleasure to shop and browse there.
Bunny C
December 22, 2025
5 out of 5
They had what I needed

About Best Buy Asheville

bestbuy.com