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Best Buy Asheville
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
Find Items in This Store
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Frequently Asked Questions About Best Buy Asheville
How do I check product availability at the Asheville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Asheville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Asheville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Asheville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3104 reviews)
Edye P
August 15, 2025
5 out of 5
If you like Google products like I do, you must talk with Google Joe. He is an expert on all things Google.
Brionna T
August 12, 2025
5 out of 5
Thank Melody for such great service, patience and conversation as you assisted me with purchasing a new MacBook Air for school. The service here is next to none. They also price matched so I didn’t have to come out of pocket for more money although I made the mistake of placing my order at the wrong store. If you every are in the area and need electronic I recommend going to this Best Buy… ask for Melody she is awesome !!!
James K
August 10, 2025
3 out of 5
Best Buy is a name that conflicts with what you experience!
Mickey M
August 01, 2025
2 out of 5
Went buy the store just to look around. I found the store to be empty of items to look at, or even interact with. Place had a bunch of tvs but that was about it. Staff was on top of asking me if I needed help. Asked me every 10 - 15 steps till it became so over bearing and obnoxious that I just left. I don't mind customer service but that was to the point of pushing. Best to just order what you need online from amazon and wait, won't stop by again.
Response from Best Buy
August 01, 2025
Mickey,
Though many products can be ordered for pickup at another location or for shipping, I understand the importance of being able to have a hands-on experience when choosing to make a purchase. I'm sorry to hear your Best Buy visit was anything other than stellar and would like for you to contact us via Facebook (https://bby.me/wbzt2e), Twitter/X (https://bby.me/5gy0ge), or Instagram (https://bby.me/jyc56f) so that we see how we can create a better experience going forward. In your private message, please state that you are responding to "Google Review 23195" so that our support team can tie it to this location.
Sincerely,
^Tina