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Best Buy Asheville
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy Asheville
How do I check product availability at the Asheville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Asheville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Asheville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Asheville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3029 reviews)
Bill P
February 03, 2025
5 out of 5
Over the weekend, my wife was visiting family out of town. Her phone fell off the top of her car and was run over multiple times. (Note: transporting your phone on top of a car is not recommended.) When my wife got back to town, we went to the local Best Buy to get a replacement phone. The folks that helped us were very helpful, as always! The store was out of the phone we wanted, so we had to pick it up at a nearby Best Buy store. It was a seamless process, and we were on the way home with the replacement phone.
Ibi C
February 02, 2025
4 out of 5
Almost perfect …
Gregory M
January 30, 2025
1 out of 5
Several years ago we purchased a washer and dryer from Best Buy. It was delivered and installed with no problems. The dryer eventually went bad and we decided a new dryer was needed. We purchased this dryer about two weeks ago. The day of installation came and the dryer was delivered. The technician that was doing the install stopped and told us that this dryer doesn't have the right cord, or the outlet isn't right. Keep in mind that about 5 years ago we had purchased a dryer from Best Buy and there was no issue. So now we have this new dryer that doesn't have the correct cord and Best Buy is refusing to fix the issue. Yet it wasn't an issue the previous time. What changed in the past 5 years that makes it impossible to install this dryer? The answer is nothing. Nothing has has changed except for Best Buys determination to be unhelpful. They sold us a dryer that won't work, according to them.
Its all good. I used to do this kind of work and we will get it fixed without Best Buy because Best Buy feels that customer service matters only until they actually have to do something. Rest assured I will not buy anything from them again.
If I could give a middle finger to Best Buy, I would.
Response from Best Buy
January 30, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I had to replace my dryer a couple years ago. When the dryer arrived it had a 4 prong cord and my outlet was only a 3 prong receptacle. Fortunately an electrician was able to get the receptacle replaced for me. Can you please reach out to us on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64755176".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/bestbuy)
Candice C
January 20, 2025
5 out of 5
Nice location!