Garrett in the AV/TV department is super knowledgeable and helpful. He walked me through a purchase and accessories on a Sunday when they were slammed and even helped with items that were outside of his department and helped me load up. 10/10 service.
Exceptional service from a very knowledgeable staff
Was ok, didn't have what I was looking for. I asked an associate for help and at first they almost told me to Google it but then said that they would do it and helped me figure out my question
Response from Best Buy
August 06, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thank you.
I had a great experience with Garrett in the service department. I came there with one goal in mind and he was very helpful. He took the time to explain my options and helped me choose the most cost-effective way to upgrade the radio in my car without trying to upsell me. He was friendly, professional, and very knowledgeable, making the whole process easy and stress-free. I really appreciated his honesty and excellent customer service. Garrett is a great asset to the Best Buy team, and I highly recommend working with him!