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Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Burlington
How do I check product availability at the Burlington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Burlington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Burlington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Burlington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2350 reviews)
Commando D
October 08, 2026
5 out of 5
Decided to buy a new desktop mouse and figured I could trust the local store to have new items, fair pricing and convenient. Bought it, didn't have time to get around to opening it until later that night and happened to see one of the factory seals was cut/box torn and the mouse was definitely previously used judging by the scuffing on the bottom, then returned. No clue why items in not brand new condition are slapped back on the shelf at full price!
This was not noticeable in store/on shelf due to the security mechanism wrapped around it as I never would've grabbed it to begin with had I seen that.
**Update** Returned to the store and explained the issue. Had no problem whatsoever getting an exchange for the same item, this one totally factory sealed, bwahaha! Great that things like this can be resolved quickly, but would like to see all businesses inspect returns more closely before tossing back on the shelf.
Response from Best Buy
October 08, 2026
Hi there,
Thank you for reaching out and sharing your experience. We intend to provide the best quality products while shopping in stores. Your feedback is valuable to us, and we greatly appreciate you for taking your time to share your experience as it helps us to continue to improve.
If there is something we can do to improve your experience, please get in touch with us on any of the following platforms:
Facebook ( https://bby.me/J96qWk)
Twitter/X ( https://bby.me/kCxiyc)
Instagram ( https://bby.me/iTzcns)
Please mention your review #231839, so we can document your experience and/or if you have any questions.
Lynn L
October 04, 2026
4 out of 5
Picked up a unlocked phone. The cell phone associate was very knowledgeable and helpful.
Mark D
September 30, 2026
5 out of 5
Bought a new printer on Saturday expecting a Monday delivery however the order was not placed. Went today and ended up talking to the manager Anthony. He quickly fixed the problem as well as gave me a healthy discount which I didn’t even ask for. People make mistakes but it’s how you deal with them that matter. 10/10 recommend the Burlington store for your electronics needs.
Vikas N
September 28, 2026
1 out of 5
Avoid this location. Employees are not knowledgeable about the products/service. Open box items are usually broken & unusable items
Response from Best Buy
September 28, 2026
Hello.
Thank you for your feedback regarding your recent visit. If you need any assistance, or would like to get this feedback documented, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. When you reach out, please be sure to reference Google Review number 227651.
Thank you.