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Frequently Asked Questions About Best Buy Burlington

How do I check product availability at the Burlington Best Buy?
How do I check my order status?
My local Burlington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Burlington stores’ holiday hours?

Recent Reviews

4.1
(2266 reviews)
Van P
January 25, 2026
1 out of 5
It didn't have my memory card I was looking for. They didn't have a lot of selection either too choose from.
Nick R
January 24, 2026
1 out of 5
Absolutely terrible service from the geek squad department. You should be ashamed of yourself!!!! Whoever the manager is should be terminated!!!!
John R
January 24, 2026
5 out of 5
The guys in the car stereo installation were very helpful.
cynthia
January 17, 2026
1 out of 5
Title: Buyer Beware: Extremely Rigid 15-Day Return Policy I am beyond disappointed with my experience at this Best Buy. I purchased a universal laptop charger that didn’t work for my needs, but because I live in a different state where the nearest Best Buy is over an hour and a half away, I couldn’t make it back immediately. I attempted to return it today, January 17th, only to be told the cutoff was January 15th. I was shocked to find out Best Buy only has a 15-day return policy—one of the shortest in the industry. I explained my situation to the manager, whose name is Clayton, that I live out of state and was literally standing in the closest location to my home—and asked for a simple two-day exception. He refused. Now I’m stuck with an expensive product I can’t use. This level of rigidity, especially for a loyal customer traveling from out of state, is unacceptable. If you shop here, be warned: check your receipt immediately and don't expect any grace if life gets in the way. It is most definitely "Buyer Beware."

About Best Buy Burlington

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