Bought a new printer on Saturday expecting a Monday delivery however the order was not placed. Went today and ended up talking to the manager Anthony. He quickly fixed the problem as well as gave me a healthy discount which I didn’t even ask for. People make mistakes but it’s how you deal with them that matter. 10/10 recommend the Burlington store for your electronics needs.
Vikas N
September 28, 2026
Avoid this location. Employees are not knowledgeable about the products/service. Open box items are usually broken & unusable items
Response from Best Buy
September 28, 2026
Hello.
Thank you for your feedback regarding your recent visit. If you need any assistance, or would like to get this feedback documented, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. When you reach out, please be sure to reference Google Review number 227651.
Thank you.
My phone locked my out for over 3 hours, so I came here and McKenna from Geek squad reset and restored it for me. She had the best customer service and was polite and patient the entire time. I then asked another employee about the Meta Glasses, which they showed me exactly where they were. I would 100% come back here. 10/10 would recommend.
Kristina K
September 14, 2026
Friendly staff and knowledgeable