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Best Buy Burlington
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
More to Explore
Frequently Asked Questions About Best Buy Burlington
How do I check product availability at the Burlington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Burlington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Burlington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Burlington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2078 reviews)
Joyce M
October 16, 2024
2 out of 5
Very rude salesman.
Won't be back
Should have listened to other people.
Made me feel dumb.
Response from Best Buy
October 17, 2024
Hello, Joyce,
Thank you for sharing your in store experience. I can understand that not getting the assistance in store you expected can be difficult. We want all of our customers to feel supported and welcomed in our stores. If you would like to reach out to share more on your experience please reach out to any of our Social Media Profiles below with Review 989758475234
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Sincerely,
^Meghan
Lynne S
October 12, 2024
5 out of 5
We walked in the door and immediately had personnel offer to help us. Lots of staff and lots of help.
Darrell C
October 12, 2024
5 out of 5
Great customer service
Ashleigh S
October 01, 2024
3 out of 5
Had two very different experiences here at one time. Needed a wireless charger due to a charge port being broken, and not actually being able to replace the phone.
Employee 1 (didn't get his name) was very pushy about getting a new phone even though that isn't what we asked for, and he kept giving us inaccurate information like the phone is too old to support wireless charging etc.
Employee 2 (again, didn't get a name) asked us for details about the phone itself, had us test wireless charging on some display chargers to confirm it would work before we paid for anything, then he told us the pros and cons of the various priced chargers, and actually recommended a store brand wireless charger as the most cost effective option. It works great.
So my recommendation to anyone going in here is to just find one of the people more geared towards helping with your problem, and avoid the pushy up sellers. Employee 2 will be why we go back here. Employee 1 just sucked.
Response from Best Buy
October 01, 2024
Hello, Ashleigh,
Thank you for taking the time out of your day to leave us a review. We really appreciate your feedback. We'd like to make sure this feedback gets to the right hands. Please send a private message on social media with your name, phone number, and email. Please mention Google Review 64261918 in your message.
Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy)
Warm Regards,
^Meghan