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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Burlington
How do I check product availability at the Burlington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Burlington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Burlington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Burlington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2347 reviews)
Vikas N
September 28, 2026
1 out of 5
Avoid this location. Employees are not knowledgeable about the products/service. Open box items are usually broken & unusable items
Response from Best Buy
September 28, 2026
Hello.
Thank you for your feedback regarding your recent visit. If you need any assistance, or would like to get this feedback documented, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. When you reach out, please be sure to reference Google Review number 227651.
Thank you.
Spade
September 26, 2026
5 out of 5
My phone locked my out for over 3 hours, so I came here and McKenna from Geek squad reset and restored it for me. She had the best customer service and was polite and patient the entire time. I then asked another employee about the Meta Glasses, which they showed me exactly where they were. I would 100% come back here. 10/10 would recommend.
Kristina K
September 14, 2026
5 out of 5
Friendly staff and knowledgeable
Thelifeitrulylove T
September 06, 2026
5 out of 5
I had one of the best retail experiences of my life at this store. I have never been happier to spend so much money and it’s a weird, but welcomed feeling. I am literally in awe of how well I was treated and how knowledgeable my salesperson was.
I came in with a specific need and gave him a little background information. He showed me a product that he thought would be a better fit and explained all of the features. He also took me over to the item I came into the store to purchase. He explained how that item worked as well.
Ultimately, I decided against the item he recommended, but I ended up buying a laptop he recommended, which was not on my list for this particular trip, but was absolutely something I needed.
I was tempted to buy a Mac, but because I had explained some background to him earlier, he showed me a computer that really was a better fit for my needs.
I am so thankful and I feel really excited about my purchases.
Caleb is A1. Based on the reviews, other people have had a similar experience with him. Ask for him if you shop at this location.
Caleb, if you ever read this review, please know you are an amazing human. You make a difference and the world needs you.