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Frequently Asked Questions About Best Buy Cary
How do I check product availability at the Cary Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Cary Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Cary stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Cary Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4220 reviews)
Public O
January 06, 2026
1 out of 5
I dont want to put even one start.. its still too high for Best Buy. but it doesnt allow doing any lower. Recently Best Buy has free TV mounting on certain TVs that you buy from them. Its a scam by Best Buy.. they will deliver the TV but will reschedule the appoinment for TV mounting after two weeks of delivery and on a day of mounting they will reschedule it again for another two weeks as they will come up with aome laim excuse. Stay away from Best Buy.. its a scam by them to sale more TVs. plus their 3rd party Installer force you to buy Mounting for the TV only from the best buy and only than they can able to install it. same on Best Buy..
Varun P
January 06, 2026
1 out of 5
I dont want to put even one start.. its still too high for Best Buy. but it doesnt allow doing any lower. Recently Best Buy has free TV mounting on certain TVs that you buy from them. Its a scam by Best Buy.. they will deliver the TV but will reschedule the appoinment for TV mounting after two weeks of delivery and on a day of mounting they will reschedule it again for another two weeks as they will come up with aome laim excuse. Stay away from Best Buy.. its a scam by them to sale more TVs. plus their 3rd party Installer force you to buy Mounting for the TV only from the best buy and only than they can able to install it. same on Best Buy..
Bar d
January 06, 2026
5 out of 5
I always come to the crossroads location to buy tech in person, with the website you can see if they have it; then you can go see it in person and get help from the staff with their recommendations
Michael D
January 03, 2026
5 out of 5
This Best Buy in Cary, NC is one of the few Best Buy’s I would trust.. they truly know their stuff. They are very friendly and professional. I got some excellent deals on 3 iPads and a laptop around Christmas time. They did me right. Love the Cary BB!!!