I was having problems regarding about my PC’s Ethernet connection and was given helpful advice and expert opinions! The folks at Geek Squad were very kind and assisted me with an accurate quote for repairs, and as I was looking for a USB to Ethernet adapter, a staff member named Gabriel discussed all the possible options and alternatives I could look for to fit my criteria. He also informed me about the best pricing options I could find for my future PC needs. Overall, wonderful customer service, I highly recommend visiting for solving tech problems!
I had to make a return today. Alekae was a most helpful and pleasant employee. I was in and out of the store within a few minutes. 5 stars.
Great service from Ariel. Someone give that man commission. Very knowledgeable and professional.
Horrible place for iPhone repair. Rescheduled me twice, I called to confirm before going, and they just told me they still gave me the wrong time and it’s too late.
Don’t even bother to schedule, none of them know what they are talking about and it’s all wrong info
Response from Best Buy
July 25, 2026
Hello,
Thanks for taking the time to leave your feedback. We understand your concerns with not being able to see the Geek Squad team due to the time that was schedule. We get why you would be frustrated. We would like to speak with you more and document your feedback.
Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 193331 in your message to us.
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