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Frequently Asked Questions About Best Buy Cary

How do I check product availability at the Cary Best Buy?
How do I check my order status?
My local Cary Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Cary stores’ holiday hours?

Recent Reviews

4.2
(4068 reviews)
arunish p
July 24, 2025
5 out of 5
Picked up my Bose Arc Ultra Soundbar. Process was easy.
Lee H
July 24, 2025
5 out of 5
The stereo/audio installers at the Crossroads location are great guys - extremely knowledgeable and professional, and gave me some great advice that saved me a few bucks too. Extremely happy!
Heather C
July 22, 2025
1 out of 5
Very poor customer service every single time I've gone. Every time I've come to get a laptop or electronic for my company, I can't find anybody to help me. There's 1 maybe 2 employees and nobody acknowledges you even when you ask if anyone can help you. Even when you know exactly what you want and just need them to get it from their storage, nobody can be found. It's so frustrating and it's happened every single time I've gone. I'll be taking my business elsewhere.
Response from Best Buy
July 22, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my in store shopping trips will be fast and efficient when I already know what I need. Can you please reach out to us via private message on Facebook (https://bby.me/y834na), Twitter/X (https://bby.me/djsplb), or Instagram (https://bby.me/c4rd49) with the information below, as well as more detail about your experience? Please begin your message with "This is in regard to my Google Review #19054". Full Name E-mail Address Phone Number Store Location Regards, ^ Josh
Taniya R
July 20, 2025
5 out of 5
Very friendly, kind, and knowledgeable. I was greeted by 4 associates who asked if I needed assistance. Walked out with a brand new computer with awesome specs. Shoutout to the associates here! Good wholesome service is always a reason to come back :)

About Best Buy Cary

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