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Frequently Asked Questions About Best Buy Cary

How do I check product availability at the Cary Best Buy?
How do I check my order status?
My local Cary Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Cary stores’ holiday hours?

Recent Reviews

4.2
(4266 reviews)
Author S
March 22, 2026
1 out of 5
Very frustrating experience with Best Buy in Cary NC. I called ahead and spoke to a woman named Angie who said she was in the store just not on the sales floor and she confirmed they had the MacBook I wanted in stock. I drove 45 minutes to get there, only to be told they didn’t have it and I would have to order it. That’s something I could’ve done myself without wasting my time. Gas is not cheap or free… Completely unacceptable. If you’re giving out information over the phone, it needs to be accurate. Huge waste of time.
Elona S
March 21, 2026
1 out of 5
Incredibly disappointed. Got a call at 7pm the night before to let me know that my in-home service needed rescheduled, had no help rescheduling to a closer appt basing got told I’m out of luck and the next appt is in a month
Response from Best Buy
March 21, 2026
Hello. We can understand being frustrated with having you appointment being rescheduled. Please reach out to us on social media, so that we can take a closer look at your order. Please be sure to include your review number, 133066, in your message. Thanks for your time. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy
Ginny I
March 17, 2026
5 out of 5
Quick customer service... But with technology you have enough to have the most recent upgrade in order to find what you need
Dalton W
March 16, 2026
5 out of 5
My goodness. My first time at a Best Buy and wow, what a store. The USA truly sets the standard...

About Best Buy Cary

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