header_logo
Services Offered
  • Geek Squad Services icon
    Geek Squad Services
  • Camera Experience Shop icon
    Camera Experience Shop
  • Apple Shop icon
    Apple Shop
  • Windows Store icon
    Windows Store
  • Samsung Experience Only icon
    Samsung Experience Only
  • Sony Experience icon
    Sony Experience
  • LG Experience icon
    LG Experience

More to Explore

Frequently Asked Questions About Best Buy Cary

How do I check product availability at the Cary Best Buy?
How do I check my order status?
My local Cary Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Cary stores’ holiday hours?

Recent Reviews

4.2
(4245 reviews)
Suzan M
February 06, 2026
1 out of 5
This was previously a great service but in last few months I cannot access the schedule to make an appt. When I went in person, was told to come back in two days. Must have appt ! How to make an appt?
Response from Best Buy
February 06, 2026
Good Afternoon, Suzan, We would be happy to assist you with scheduling an appointment. Please feel free to send us a private message on social media, so we can partner you with a specialist. - Facebook (https://bby.me/vqp2h2) - Twitter/X (https://bby.me/jb04av) - Instagram (https://bby.me/sehjr8)
Tyson B
February 05, 2026
1 out of 5
Terrible service. Refused to honor a return with their 15 day return window because the product was defective. Despite everything the app and website and corporate said.
Sean S
January 30, 2026
4 out of 5
Went to get power banks but they were sold out
As A
January 29, 2026
1 out of 5
1 month later I’m still waiting on my refund for the item that got delivered to a wrong person
Response from Best Buy
January 29, 2026
Greetings! Waiting a month for a refund is frustrating and we'd be happy to see what could be causing the delay. Send a private message to Facebook (https://bby.me/7kd27p), Twitter/X (https://bby.me/ao6hhm), or Instagram (https://bby.me/l27r17). When reaching out, be sure to mention that you are replying to "Google Review 110640".

About Best Buy Cary

bestbuy.com