Best Buy Cary

We had an issue with an appliance installation, Gary and the rest of his team solved it in a matter of minutes after issues with corporate. Couldn't have been more satisfied!

Best Buy- Crossroads Cary. 6-6-26 Hello, The manager gets overly emotional if you ask too many questions and walks away. When calmly confronted on this unprofessional behavior he just yells at people to leave the store or that he will trespass them instead of trying to mediate the situation. Does not seem to have a healthy and secure management style. I request mandatory sensitivity training and an executive mentor, and/or suspension of supervisory duties since he has already had multiple complaints filed against him. Thank you for attention to this matter. Megan

We ordered and paid for a large induction range. On the date of delivery, the range was dropped off and not installed. We paid for installation and expected installation the day of delivery. We were told by the delivery people that it was a complex installation and installation would need to be scheduled separately. After contacting 3 people in customer service, we were told it would be 2 weeks before the range was installed. After a 4th call we spoke with someone in the home office who said it would be a couple of days before she could get back with me with an installation date. Meanwhile, we are left with a large range in the middle of our kitchen. Extremely poor planning on the part of Best Buy.

here was product that was in a lock case with an unbelievable price i noticed it was unwrapped and it might be an open box price and i just found the deal of my life. A man came up to me and asked if i needed help. i asked about the price. he looked it up and said that's not it. i responded with oh ok you should probably move it because that false advertising. i then asked well is there an open box price on it because i see the plastic is off of it. he only says it has to match the upc and walks away. i then say well that was kind of rude and he storms back at me and says you can leave my store now. i say ok and start walking out. i stop by the desk by the door and ask is there a store manager and they point to the man that was helping me. at this time the gentlemen is storming up to me saying your to leave. avoid this location at all cost