Very disappointing experience. I visited the store as a paying customer and even spent around $400 the same day, yet I was later approached by a police officer in the parking lot and told to leave even though I was not causing any disturbance or issue. No clear explanation or reason was given, which made the situation feel unfair and unjustified.
What made it worse was feeling singled out compared to other people present at the location. The entire experience felt extremely targeted and unwelcoming. I have spent a lot of money at Best Buy over time, so this treatment was very disappointing.
Because of this experience, I no longer feel comfortable shopping here and am seriously considering returning my recent purchases and canceling my membership
Response from Best Buy
May 25, 2026
Hello,
We appreciate you taking the time to share your feedback. Being asked to leave the property would be frustrating, so we can understand your concern. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/QlW4sI), Twitter/X (https://bby.me/xekhbg), or Instagram (https://bby.me/3P95Yi). Please reference Google Review, #156821.
I didnt find what I was looking for
Good sales and help. But sometimes we dont need everything.
Clark was very helpful and patient especially when I returned with a fitting issue.