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Best Buy Charlotte-North Lake
Services Offered
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Frequently Asked Questions About Best Buy Charlotte-North Lake
How do I check product availability at the Charlotte-North Lake Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Charlotte-North Lake Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Charlotte-North Lake stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Charlotte-North Lake Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2745 reviews)
Miche N
January 12, 2025
5 out of 5
They have upgraded and it really looks nice. Very easy to find my items
zrexrob
January 11, 2025
5 out of 5
Fantastic help from Michael I believe his name was. He spent a good amount of time helping us and answering questions.👍🏻
Erica T
January 08, 2025
1 out of 5
Went into the store today and there was a few sales rep just standing around and not one person ask me if I needed help. Do better!!
Response from Best Buy
January 08, 2025
Hi, Erica,
Thanks for sharing your review and brining this to our attention. We never want to make shopping with us difficult and can see how not being offered assistance does not reflect this expectation.
So we may follow up, please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64657608" in your message. Thanks!
Regards,
^April
Brayden N
January 07, 2025
2 out of 5
I’m going back back in a little while I
Response from Best Buy
January 07, 2025
Hello, Brayden,
Thank you for leaving us a review. It seems like you will be back to a Best Buy store. We would like further information to the reason of your return, and we would like to be of assistance. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (facebook.com/BestBuy),
Twitter/X (twitter.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #64654105" when reaching out via social media.
Thank you,
^Ruby