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Frequently Asked Questions About Best Buy Charlotte-North Lake

How do I check product availability at the Charlotte-North Lake Best Buy?
How do I check my order status?
My local Charlotte-North Lake Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Charlotte-North Lake stores’ holiday hours?

Recent Reviews

4.2
(2933 reviews)
Francis H
January 01, 2026
2 out of 5
First I checked the website and it said it had the TV that I was looking for at this location. When I arrived finding an associate to help was difficult. But I was told that TV was across town at another location. So I decided on another TV which no one offered to help me get it to the car after my purchase.
Response from Best Buy
January 02, 2026
Hi, Thanks for your feedback. It's unfortunate that you were not able to get help with your purchase. We understand that this was not the experience you expected. We would love to get some additional information regarding your visit. Please send us a private message on X, Facebook or Instagram, where a representative will be available to speak with you. You may also include the Google review number 99182 in your message to us. X: https://bby.me/aok7kv Facebook: https://bby.me/u0y73j Instagram: https://bby.me/usshpj
Adean H
December 27, 2025
5 out of 5
Friendly and helpful employees!
Klaudia N
December 23, 2025
5 out of 5
Good experience, nice and friendly stuff, very helpful and knowledgeable👍👍
Jayshree D
December 22, 2025
5 out of 5
Best product for best price

About Best Buy Charlotte-North Lake

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