Went in today to look around at a couple things and probably 20 different employees asked me every 30 seconds if I needed help. Ended up leaving and finding a better deal online anyways
Response from Best Buy
August 07, 2026
Hello Spencer,
Thank you for your review. We appreciate you taking the time to share your feedback, and aim to create a better experience in the future.
To formally document your feedback, feel free to reach out to us on Facebook: https://bby.me/NFhtMv, Instagram: https://bby.me/OQmWLG, or Twitter/X: https://bby.me/v03APT and reference Google review 199745 in the details you provide.
Television prices are a bit expensive but I will be going to get one soon
Great experience at the Best Buy with Raneem on North Lake in Charlotte. They had a hands-on demo set up for the Meta glasses, so I could actually try out the camera, audio, and AI features before buying instead of just looking at a box. Raneem, the Meta Specialist there, walked me through the demo, answered all my questions, and helped me pick the right pair without any pressure to upsell. Made the whole process quick and easy. Ask for Raneem if you're looking at Meta glasses at this store!
This store have great customer service. Employees are very helpful. Will come back to the location. Cashier in the morning was very helpful and the young man by the phone area.