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Frequently Asked Questions About Best Buy Charlotte-North Lake

How do I check product availability at the Charlotte-North Lake Best Buy?
How do I check my order status?
My local Charlotte-North Lake Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Charlotte-North Lake stores’ holiday hours?

Recent Reviews

4.2
(2857 reviews)
Luna C
August 24, 2025
5 out of 5
Always marvelous!!!
Jenee O
August 24, 2025
5 out of 5
Friendly service
jason r
August 19, 2025
1 out of 5
UNDERSTAFFED AND UNDER TRAINED! The only confident people in that building were the manager and the two geek squad employees I interacted with. The level of incompetence shown by the rest of the staff was shocking!
Response from Best Buy
August 20, 2025
Good Morning, Jason. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it. Please reach out to us on our Social Media pages, so one of our specialist can document your experience. Please be sure to add "Google Review:#31917" for reference. You can find us here: Twitter(X): https://bby.me/u9xp39 Facebook: https://bby.me/ihwa01 Instagram: https://bby.me/ky4q5v Kind Regards, ^Trey
Andy T
August 15, 2025
5 out of 5
This best buy has incredible customer service. It seems like the only complaints are about apple products... which is kinda dumb in my opinion. Go to the apple store if you're having issues with your apple products? It's not anyone else's fault you chose the most obnoxious phone to use that isn't user friendly... switch to an android if you don't want to have to deal with corporate greed when trying to do anything with your phone.

About Best Buy Charlotte-North Lake

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