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Frequently Asked Questions About Best Buy Charlotte-North Lake

How do I check product availability at the Charlotte-North Lake Best Buy?
How do I check my order status?
My local Charlotte-North Lake Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Charlotte-North Lake stores’ holiday hours?

Recent Reviews

4.2
(2894 reviews)
Kevin J
November 05, 2025
4 out of 5
Are the big store a lot of workers but slow service surprisingly. Unless you’re coming to sign up for an AT&T phone plan. Usually, they’re out of stock of anything updated or New. There’s absolutely no deals and better prices online. This store is used for more pick up from online orders or quick convenient last minute purchases. The cashier was very nice 😊 she was fast with her job but I forgot her name.
K M
November 02, 2025
1 out of 5
Went in to exchange my desktop because the monitor was cracked and I was still within the 14 day return period. Basically the manager was no help and instead tried pushing me to buy a protection plan or store credit card. Which I declined both, took my desktop to the Best Buy location I purchased it from and they sent it off to get repaired. I’m never stepping foot in this Best Buy location again. Clearly, they have a different agenda then other store locations.
Terrence R
October 26, 2025
5 out of 5
Great item.
Richard T
October 26, 2025
5 out of 5
Very friendly and very capable staff

About Best Buy Charlotte-North Lake

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