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Best Buy Midtown Charlotte
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Frequently Asked Questions About Best Buy Midtown Charlotte
How do I check product availability at the Midtown Charlotte Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Midtown Charlotte Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Midtown Charlotte stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Midtown Charlotte Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2273 reviews)
Crystal B
May 01, 2025
1 out of 5
I will NEVER shop here again! Management and Employees lie to make sales. I purchased a hp laptop and was informed that Microsoft 365 was NOT included. So I purchased the $100 plan. When I got home to set up the computer it clearly stated that Microsoft 365 was included with the laptop for 1 year. When I called the store the employee on the phone lied to again. I immediately returned the laptop and Microsoft 365 plan back to this location.
Peter M
April 27, 2025
4 out of 5
Always get surprised
Towanda M
April 27, 2025
5 out of 5
Was out of town this weekend went to Charlotte North Carolina. I had previously looked for a laptop at home couldn't find one that I like. So that day I went out and I went to three different Walmarts I did not receive any customer service nor did they have anything that I wanted to look at. So I went back online and I saw Best buy so I went there. From the very moment I walked in the door they showed me attention they asked me if I need any help and as I was looking at my laptops young lady came over and was more than willing to help answer my questions any questions I may have concerning the new laptop I was about to buy. And to add icing to the cake the I guess you call them nerds there was one guy sitting there with glasses on and he really put me on to why I should have coverage on my computers he explained everything in detail and he wanted me to know the pros and the cons and he what he suggested I accepted it. It was awesome.
gabriela v
April 26, 2025
5 out of 5
Excelente lugar para comprar tecnología con gente idónea para asesorar