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Best Buy Midtown Charlotte
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Frequently Asked Questions About Best Buy Midtown Charlotte
How do I check product availability at the Midtown Charlotte Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Midtown Charlotte Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Midtown Charlotte stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Midtown Charlotte Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2361 reviews)
Rick B
November 05, 2025
3 out of 5
Nice greeting at the front door, but other than that, just an ordinary store.
Joel B
November 03, 2025
5 out of 5
Found a great deal on sale rapid car phone charger!
Joshua L
October 23, 2025
4 out of 5
Oh Bestbuy you used to be my electronic muse (until online ordering became way too easy)…. BUT you save the day this week and I will remember it.
I was having fits trying to get a new phone in hand. The shipping times for all the devices I wanted were too long so I looked at Bestbuy and sure enough they had the model I need and in stock at the store. I scurried over and was helped in good time.
10 minutes later I had my unlocked phone in my hand and walked out a happy camper. (Note the inventory shown on the website actually reflected what they had in store)
Oh, and why 4 stars? Parking at the metropolitan is a bit rough at times so that’s why.
David V
October 16, 2025
5 out of 5
Came in for for a external BD Ray burner, I was surprised to find it. Shelves were limited on product throughout the store