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Frequently Asked Questions About Best Buy Midtown Charlotte

How do I check product availability at the Midtown Charlotte Best Buy?
How do I check my order status?
My local Midtown Charlotte Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Midtown Charlotte stores’ holiday hours?

Recent Reviews

4.1
(2355 reviews)
David V
October 16, 2025
5 out of 5
Came in for for a external BD Ray burner, I was surprised to find it. Shelves were limited on product throughout the store
Carlos A
October 15, 2025
5 out of 5
Love this Best Buy. I have one less than two miles from me but I'll travel over 35 miles to go here. They always have a good inventory and the staff and management are amazing. Always friendly and helpful.
Jay E
October 14, 2025
3 out of 5
It’s a Best Buy. Sad to see how empty this is and everything is online. State of the industry I guess.
Response from Best Buy
October 14, 2025
Good Afternoon, Jay. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it. Please reach out to us on our Social Media pages, so one of our specialist can document your experience. Please be sure to add "Google Review:#55667" for reference. You can find us here: Twitter(X): https://bby.me/7943ct Facebook: https://bby.me/wymhw3 Instagram: https://bby.me/d3yt6e
Amy D
October 09, 2025
1 out of 5
8 people standing around, ordered in store pick up for a laptop battery, and it was 5+ hours later and not ready, with an hour before closing. They “couldn’t” pull the battery, wanted me to pay again, while 8 people stood there. It was madness.

About Best Buy Midtown Charlotte

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