header_logo

More to Explore

Frequently Asked Questions About Best Buy Midtown Charlotte

How do I check product availability at the Midtown Charlotte Best Buy?
How do I check my order status?
My local Midtown Charlotte Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Midtown Charlotte stores’ holiday hours?

Recent Reviews

4.1
(2347 reviews)
James
October 07, 2025
1 out of 5
Crappy service.
KD_ K
October 04, 2025
5 out of 5
I wasn't there to shop. I was actually working there installing equipment. I will say out of all the places I go, they actually seemed to give a damn about the customer.
Ruth P
October 03, 2025
1 out of 5
The Geek Squad & Best Buy management staff clearly do not understand how to deliver a positive customer experience. I purchased an item from Best Buy"s website. The they sold item was provided by a third-party. The Geek Squad agent refused to install the device I purchased because it was not a direct transaction through Best Buy. Absolutely absurd. What a way to lose a customer!
John T
September 25, 2025
1 out of 5
Apple repair at this location is trash. Unorganized & timely.
Response from Best Buy
September 25, 2025
Hello, John, Thank you for taking the time to reach out to us here. We understand how important excellent customer service can be to your experience, and we would be happy to take a closer look into this with you. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 47484. Facebook (https://bby.me/3g8e91) Twitter/X (https://bby.me/7e3yy2) Instagram (https://bby.me/so97wd) We look forward to assisting you there.

About Best Buy Midtown Charlotte

bestbuy.com