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Frequently Asked Questions About Best Buy Midtown Charlotte

How do I check product availability at the Midtown Charlotte Best Buy?
How do I check my order status?
My local Midtown Charlotte Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Midtown Charlotte stores’ holiday hours?

Recent Reviews

4.1
(2273 reviews)
Crystal B
May 01, 2025
1 out of 5
I will NEVER shop here again! Management and Employees lie to make sales. I purchased a hp laptop and was informed that Microsoft 365 was NOT included. So I purchased the $100 plan. When I got home to set up the computer it clearly stated that Microsoft 365 was included with the laptop for 1 year. When I called the store the employee on the phone lied to again. I immediately returned the laptop and Microsoft 365 plan back to this location.
Peter M
April 27, 2025
4 out of 5
Always get surprised
Towanda M
April 27, 2025
5 out of 5
Was out of town this weekend went to Charlotte North Carolina. I had previously looked for a laptop at home couldn't find one that I like. So that day I went out and I went to three different Walmarts I did not receive any customer service nor did they have anything that I wanted to look at. So I went back online and I saw Best buy so I went there. From the very moment I walked in the door they showed me attention they asked me if I need any help and as I was looking at my laptops young lady came over and was more than willing to help answer my questions any questions I may have concerning the new laptop I was about to buy. And to add icing to the cake the I guess you call them nerds there was one guy sitting there with glasses on and he really put me on to why I should have coverage on my computers he explained everything in detail and he wanted me to know the pros and the cons and he what he suggested I accepted it. It was awesome.
gabriela v
April 26, 2025
5 out of 5
Excelente lugar para comprar tecnología con gente idónea para asesorar

About Best Buy Midtown Charlotte

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