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Best Buy Midtown Charlotte
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Frequently Asked Questions About Best Buy Midtown Charlotte
How do I check product availability at the Midtown Charlotte Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Midtown Charlotte Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Midtown Charlotte stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Midtown Charlotte Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2359 reviews)
Joshua L
October 23, 2025
4 out of 5
Oh Bestbuy you used to be my electronic muse (until online ordering became way too easy)…. BUT you save the day this week and I will remember it.
I was having fits trying to get a new phone in hand. The shipping times for all the devices I wanted were too long so I looked at Bestbuy and sure enough they had the model I need and in stock at the store. I scurried over and was helped in good time.
10 minutes later I had my unlocked phone in my hand and walked out a happy camper. (Note the inventory shown on the website actually reflected what they had in store)
Oh, and why 4 stars? Parking at the metropolitan is a bit rough at times so that’s why.
David V
October 16, 2025
5 out of 5
Came in for for a external BD Ray burner, I was surprised to find it. Shelves were limited on product throughout the store
Carlos A
October 15, 2025
5 out of 5
Love this Best Buy. I have one less than two miles from me but I'll travel over 35 miles to go here. They always have a good inventory and the staff and management are amazing. Always friendly and helpful.
Jay E
October 14, 2025
3 out of 5
It’s a Best Buy. Sad to see how empty this is and everything is online. State of the industry I guess.
Response from Best Buy
October 14, 2025
Good Afternoon, Jay.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it. Please reach out to us on our Social Media pages, so one of our specialist can document your experience. Please be sure to add "Google Review:#55667" for reference. You can find us here:
Twitter(X):
https://bby.me/7943ct
Facebook:
https://bby.me/wymhw3
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https://bby.me/d3yt6e