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Frequently Asked Questions About Best Buy Charlotte - Rivergate

How do I check product availability at the Charlotte - Rivergate Best Buy?
How do I check my order status?
My local Charlotte - Rivergate Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Charlotte - Rivergate stores’ holiday hours?

Recent Reviews

4.1
(1748 reviews)
Mason W
October 03, 2024
1 out of 5
Asked the store to send my starlink to the store since I'm not close to home. Now I have to travel 4 hours back home to pick up my equipment.
Response from Best Buy
October 03, 2024
Hello Mason, Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64271705" and share your full name, email, and phone number. Thanks, ^Vanessa
Qiara C
September 28, 2024
4 out of 5
Friendly service!
Praful P
September 25, 2024
5 out of 5
Good experience
Gail D
September 24, 2024
1 out of 5
Terrible service! I went to Best Buy to purchase a tv for my husbands Birthday and went to that department. No one was working in the department and no one around to help me. Never go there again.

About Best Buy Charlotte - Rivergate

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