'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Best Buy Charlotte - Rivergate
Services Offered
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Charlotte - Rivergate
How do I check product availability at the Charlotte - Rivergate Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Charlotte - Rivergate Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Charlotte - Rivergate stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Charlotte - Rivergate Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1801 reviews)
Carlos D
April 11, 2025
5 out of 5
Buena atención buenos productos
MJ O
April 09, 2025
1 out of 5
The worst tech support and geek squad in all of North Carolina. Took my laptop to them on Sunday. Simple job request. Take tge screws out the back remove battery and replace with new battery I supplied then put back panel back on using screws they removed. It's Wednesday and I still have not been given an update.. Called for and update and the geek rep sounded lost and hung up on my me when I pressed for an update... Take may advice ride past the location and go somewhere else...
Response from Best Buy
April 09, 2025
Hello, MJ,
Not getting the right help with your laptop or updates on your service can be extremely frustrating. We'd like to assist you with this. Please send a private message on social media along with your name, phone number, and email. Please mention Google Review 65026775 in the message so we can locate your review easily.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Sincerely,
^Meghan
Reneé A
April 05, 2025
5 out of 5
I was given the opportunity of a selecting a new laptop for myself due to a generous gift from a friend. The friend brought me to the Best Buy #1107 on River Gate Pkwy in Charlotte, NC. We were greeted warmly upon entering the store and given directions to the laptop area. There we met by a smiling clerk, eagerly seeking how she could help me find what laptop was right for me. No over the top sales pitches, just the honest facts. I found the one that was perfect for me! I know I’ll be taken good care at the River Gate Charlotte, NC Best Buy and so will you!
Janusz D
April 01, 2025
5 out of 5
Sklep z elektronika jak przeciętny sklep polecam