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Frequently Asked Questions About Best Buy Charlotte - Rivergate

How do I check product availability at the Charlotte - Rivergate Best Buy?
How do I check my order status?
My local Charlotte - Rivergate Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Charlotte - Rivergate stores’ holiday hours?

Recent Reviews

4.1
(1808 reviews)
Yehoshua N
May 23, 2025
2 out of 5
Low stock. Little help.
Shakeel A
May 19, 2025
5 out of 5
Excellent place to buy electronics Phones Laptops Home electronics
Carroll W
May 13, 2025
5 out of 5
I want to give a HUGE shout out to Hayden! My daughter and I went in to exchange something and we also had questions about a game and the speed of a gaming monitor because my daughter has been really enjoying her new monitor we bought 2 weeks ago but I still felt clueless about all that’s involved in the speed but Hayden broke it all down for! I want to thank him for his wonderful customer service patience’s and giving good examples to allow us to better understand. I pray God blesses him all the days of his life and what ever he does with life he’s going to be great with people! It’s so wonderful to see Great customer service from an intelligent young man!
Torrey W
April 29, 2025
5 out of 5
Shawn from the Geek Squad was awesome! I had a 3 week issue with my Zoom and Teams video being blocked and Shawn resolved the issue in 3 minutes!

About Best Buy Charlotte - Rivergate

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