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Frequently Asked Questions About Best Buy Charlotte - Rivergate

How do I check product availability at the Charlotte - Rivergate Best Buy?
How do I check my order status?
My local Charlotte - Rivergate Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Charlotte - Rivergate stores’ holiday hours?

Recent Reviews

4.1
(1818 reviews)
Mizu N
July 06, 2025
5 out of 5
Came into Best Buy today to get a new screen protector for my phone as my previous one has cracked. One of the employees named mint was more than helpful answering any questions I had about their products. Offered to install my screen protector for me and did an amazing job. She was so sweet and held conversation with me through the entire process. It’s refreshing to see a company have such kind employees
Rakesh R
July 05, 2025
5 out of 5
Friendly and helpful staff
Shane S
July 03, 2025
1 out of 5
Two week return policy on an unopened item. They would only give store credit.Beware won’t be buying from them again.
Michael P
June 28, 2025
5 out of 5
Knowledgeable staff and prompt service, not as many options as you'd assume they should have but they do have a good amount of options to choose from.

About Best Buy Charlotte - Rivergate

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