Richard S
December 26, 2025
Bought an lg 55” tv. Delivery date was set and I confirmed it twice. Never delivered. Had to wait to talk to them cause of holiday. Customer service rep couldn’t find an answer as to why. They submitted request to warehouse to find item. Will take another 24-48 hrs before I will hear back.
Response from Best Buy
December 26, 2025
Hey, Richard,
We appreciate you taking the time to share this review here, however, we hate hearing you are having an issue with a delivery. We would like to see if we can help out!
To get started, please send us a message on Facebook (https://bby.me/6o07hf), Twitter/X (https://bby.me/z1mmul), or Instagram (https://bby.me/thhpll). Please also include a note stating you are reaching out from a Google review by including this reference number: #95349. We look forward to hearing from you!
I always loved Best Buy for electronics, especially their deals, price match, recently they started fee for returns..which is not good but overall best place.