Had an appointment with Geek Squad at 2:20pm yesterday. They checked me in and said, “we’ll be with you shortly”. After waiting until 3:15pm, I had to reschedule. Now it’s 25 minutes after my rescheduled appointment time. Chances of being seen anytime soon…?
Response from Best Buy
January 17, 2026
Hello Nick,
Thanks for letting us know about your appointment. We can understand how a excessive wait could ruin your experience. We'd like to see if we can help. When you have a minute you can connect with us at a link below and reference Google Review #105924 in a private message.
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This best buy is ok. Most of the time no one will acknowledge you so I end up going elsewhere but this one's not as bad as most of the others. Microcenter is the new go to.
Response from Best Buy
January 11, 2026
Hi there. Thanks for taking the time to reach out and share your feedback. If you need any assistance or would like to get this documented, please reach out to us on Facebook (https://bby.me/0vli4r), Twitter/X (https://bby.me/ew1q18), or Instagram (https://bby.me/hhyr75). Thanks.
Michael C
January 06, 2026
Very friendly and helpful staff. Stores are always well-stocked, clean, and organized. Very easy to be memorized by everything for sale. Highly recommend, especially this location.