All of the staff were very helpful.
I had a bug on my computer, so I visited the Greek Squad. I got help from Faith,and she was a Amazing. Thank you, for fixing the problem, Thank you for answering all my questions & concerns. Thank you Best Buy for "Hiring a Patience, Professional and efficient employee".
geek squad appointments dont mean anything. keeps you waiting forever
Response from Best Buy
July 25, 2026
Thanks for sharing this review. We're concerned to hear your experience with your appointment didn't meet expectations. If you'd like to share additional feedback with us or need any further assistance, feel free to reach out to us via our social media channels on Facebook (https://bby.me/1jafwe), Twitter/X (https://bby.me/p3nNa2), or Instagram (https://bby.me/kWgd6E). Please include the Google Review reference number #193361 when reaching out.
I rarely post reviews but I felt compelled to hop on here to shoutout the amazing customer service I received from this store, especially from the manager Frank. He went above and beyond to help me with the best options and value for my trade-ins/purchase, and I am so appreciative!!