I rarely post reviews but I felt compelled to hop on here to shoutout the amazing customer service I received from this store, especially from the manager Frank. He went above and beyond to help me with the best options and value for my trade-ins/purchase, and I am so appreciative!!
Not sure why I continue to go into this retailer and expect anything other than disappointment. They never have anything in stock nor do they have any employees who know what they are talking about if you can even find one. So sad what they have become. It is every Best but not just this one.
Response from Best Buy
July 19, 2026
Hello Patricia,
Thank you for sharing your feedback. We understand how disappointing it can be when products are unavailable, and you're unable to get the assistance you're looking for in the store.
We would like the chance to follow up and ensure this is documented and addressed. Please feel free to reach out to our support teams on social media, so we can better assist you.
Facebook (https://bby.me/7VovSi)
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When reaching out, please reference your Google Review 190255.
Chandrasekar V
July 16, 2026
Best place for electronic equipments