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Frequently Asked Questions About Best Buy Concord Mills

How do I check product availability at the Concord Mills Best Buy?
How do I check my order status?
My local Concord Mills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Concord Mills stores’ holiday hours?

Recent Reviews

4.1
(4374 reviews)
Madia G
July 28, 2026
5 out of 5
All of the staff were very helpful.
Laurie K
July 26, 2026
4 out of 5
I had a bug on my computer, so I visited the Greek Squad. I got help from Faith,and she was a Amazing. Thank you, for fixing the problem, Thank you for answering all my questions & concerns. Thank you Best Buy for "Hiring a Patience, Professional and efficient employee".
Mrn K
July 25, 2026
1 out of 5
geek squad appointments dont mean anything. keeps you waiting forever
Response from Best Buy
July 25, 2026
Thanks for sharing this review. We're concerned to hear your experience with your appointment didn't meet expectations. If you'd like to share additional feedback with us or need any further assistance, feel free to reach out to us via our social media channels on Facebook (https://bby.me/1jafwe), Twitter/X (https://bby.me/p3nNa2), or Instagram (https://bby.me/kWgd6E). Please include the Google Review reference number #193361 when reaching out.
Joy W
July 24, 2026
5 out of 5
I rarely post reviews but I felt compelled to hop on here to shoutout the amazing customer service I received from this store, especially from the manager Frank. He went above and beyond to help me with the best options and value for my trade-ins/purchase, and I am so appreciative!!

About Best Buy Concord Mills

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