header_logo
Services Offered

More to Explore

Frequently Asked Questions About Best Buy Concord Mills

How do I check product availability at the Concord Mills Best Buy?
How do I check my order status?
My local Concord Mills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Concord Mills stores’ holiday hours?

Recent Reviews

4.1
(4337 reviews)
Albert M
May 11, 2026
5 out of 5
Plenty of soundbars to choose from.
Dustin B
May 11, 2026
5 out of 5
The staff are very friendly and helpful.
Ashlee A
May 10, 2026
1 out of 5
I’m convinced this company is a conspiracy to waste your time and gas. Anytime I ever set up an Apple appt with Best Buy, they can’t help me that day or they don’t have a part. Gas is too expensive to be making appointments that your team knows is unserviceable. I won’t be returning.
Response from Best Buy
May 10, 2026
Thanks for sharing this review. We can understand your frustration regarding the parts for your appointment not being immediately available. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/MYHBll), Twitter/X (https://bby.me/3TLLuc), or Instagram (https://bby.me/e8Pvnv). Please include the Google Review reference number #150964 when reaching out.
Joseph P
May 10, 2026
1 out of 5
This review is specifically for the geek squad. Needed iPhone fixed with apple care. Couldn’t happen due to the fact that 2 employees said I didn’t need an appointment for after the parts came in. Just come back they said. Done in two hours they said. So I go back. We might be able to get it today, maybe about 5 hours. You should have made an appointment.
Response from Best Buy
May 10, 2026
Hello, thank you for reaching out to us here. Can you please reach out to us on Facebook (https://bby.me/1vUM5G), Twitter/X (https://bby.me/TaCsbx), or Instagram (https://bby.me/5stXP7) with more information about your experience? Please begin your message with "This is regarding my Google Review #150871".

About Best Buy Concord Mills

bestbuy.com