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Frequently Asked Questions About Best Buy Concord Mills

How do I check product availability at the Concord Mills Best Buy?
How do I check my order status?
My local Concord Mills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Concord Mills stores’ holiday hours?

Recent Reviews

4.1
(4416 reviews)
Ben w
October 14, 2026
1 out of 5
Andre from Geek squad is the laziest employee ever. If you are trying to get your phone fixed pray you don’t get this dude. He isn’t help at all.
Response from Best Buy
October 15, 2026
Hi Ben, Thanks for your review. It's concerning to know your experience with Andre wasn't as helpful and as positive as we would want. We truly appreciate you taking the time to share your feedback, as it helps us continue to grow. To formally document your feedback, feel free to reach out to us on Facebook: https://bby.me/LKyyhB, Instagram: https://bby.me/JRTOK1, or Twitter/X: https://bby.me/EWNZLe and reference Google review 238337 in the details you provide.
YummiWaffle
October 12, 2026
4 out of 5
Very quick service. Only thing I dont like is they constantly berate you asking if you need help. Cant walk more than 30 ft without being asked if I need help. Just be available for someone to ask no need to imply.
Steven W
October 10, 2026
5 out of 5
Great service was checked out quickly and efficiently
Juris K
October 10, 2026
4 out of 5
Limited stock on unlocked phones sadly

About Best Buy Concord Mills

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