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Best Buy Concord Mills
Services Offered
Geek Squad Services
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Samsung Experience Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Concord Mills
How do I check product availability at the Concord Mills Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Concord Mills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Concord Mills stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Concord Mills Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4153 reviews)
Yaz A
June 17, 2025
5 out of 5
I've been there
Carlos G
June 13, 2025
4 out of 5
Electrónicos y más, buenos precios
Cuda C
June 10, 2025
5 out of 5
Good vibes
Mike P
May 30, 2025
1 out of 5
One of the worst comp that higher people that they don't know their job is , I m sorry to say that big company like best buy their service is 0 , they don't care about you or your bisness no matter how much u spend
Went their to buy samsong refrigerator 2999.99 dollars but no one was their
Waited 45 min and than went to customer service to see if I can get help as their were just standing they told me someone will came at appliance to help u , waited 30 min and no one came
I turned around and see only 5 may be 6 customer in all stores and 25 to 27 employees just standing doing nothing just roaming and talking, they didn't care or not even ask if I need help
I went back to customer service and told the guy that was standing there
Please pass this massage to your manager that u lost my bisness and a value customer for ever
I will never stop buy again in this best buy
I even know what u going to say , I m sorry