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Frequently Asked Questions About Best Buy Concord Mills

How do I check product availability at the Concord Mills Best Buy?
How do I check my order status?
My local Concord Mills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Concord Mills stores’ holiday hours?

Recent Reviews

4.1
(4256 reviews)
hari
November 30, 2025
1 out of 5
Been to this store few times . The staff is always busy to answer any questions. They ignore or walk away even after being made aware the customer has questions. I hope they are not being biased based on color , gender. Forget about the product features they dont even have time to confirm the price. Terrible experience .. ordered at costco both years and got a good deal too. One other time went to different best buy and had good experience. Once is a mistake twice is a habit. Wont be going back.I am there to buy, not to be insulted .
Ulises L
November 29, 2025
5 out of 5
Excellent
rob b
November 23, 2025
5 out of 5
Very helpful employees store was cleaned organized
Jervis
November 18, 2025
5 out of 5
Great Customer Service at the Kiosk. I dealt with Frank. Very professional, very vocal, kept all company policies upfront and yet was courteous and helpful. Not just because he helped me but, just the way he carried himself professionally was excellent...overall best employee. Looks like he the one incharge there at the desk and even his team of the other boys working there were very approachable. Me and my wife left the store HAPPY😊 Great job boys⭐️⭐️⭐️⭐️⭐️

About Best Buy Concord Mills

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