Do not buy a pre built pc here. I was a first time pc buyer here. Pc shit the bed. Absolute nightmare to get them to fix it. Do not buy a gaming pc here I repeat please do not do it.
Best Buy in Concord offers a solid tech shopping experience with a wide selection of electronics and appliances. The staff are knowledgeable and quick to help with recommendations or setup advice. The store is clean, organized, and checkout is usually fast.
Great service from Q at samsung phones. Will not go anywhere else to get at new phone.
Really frustrated at how situations are handled at this Best Buy. I don’t understand why they can’t get a preorder correct. I will never be preordering anything from here again.
Response from Best Buy
October 17, 2025
Hello Robbie,
Thanks for reaching out and providing your feedback. We would love to document your experience with your preorder as we are always trying to improve the process. To connect with us, you can contact us through social media by finding us at a Social Media platform listed below and reference Google Review #56881 in a private message to get the chat started.
Facebook (https://bby.me/zoaw8b)
Twitter/X (https://bby.me/g4l3pw)
Instagram (https://bby.me/icmgjm)
Thanks,