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Frequently Asked Questions About Best Buy Concord Mills

How do I check product availability at the Concord Mills Best Buy?
How do I check my order status?
My local Concord Mills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Concord Mills stores’ holiday hours?

Recent Reviews

4.1
(4311 reviews)
Rozeann R
March 19, 2026
5 out of 5
Husband had issue with an IPad. Geek Squad member looked into it. Turns out that there was one setting that wasn't right!! Now my husband can enjoy using his IPad again!!! No long wait!!!
Charles M
March 18, 2026
5 out of 5
Went to Geek Squad . Young man Hunter was terrific awesome ki d and patient with a panicking senior citizen. My praises to him. Just awesome.
rob p
March 15, 2026
2 out of 5
I’d give it one star but it is pretty clean, other than that it’s just a showroom to buy online. All the employees huddle up together to talk or are on their phone. IMPOSSIBLE to get help. Needed 7 iPads for work, went in, waited for help, ignored multiple times, ordered online and got them next day from another retailer. Brick and mortar isn’t dead. Service is
SCOUT P
March 14, 2026
4 out of 5
Always helpful and price matching is a major plus

About Best Buy Concord Mills

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