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Frequently Asked Questions About Best Buy Durham

How do I check product availability at the Durham Best Buy?
How do I check my order status?
My local Durham Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Durham stores’ holiday hours?

Recent Reviews

4.1
(2648 reviews)
John M
July 14, 2025
4 out of 5
Good place to buy technology with excellent customer service and is designed for upselling as a case, glass protection for cell phones, and even cellular providers too. Bilingual attention is very important to cover more communities.
Paula M
July 11, 2025
5 out of 5
Excelente atención de Mario. Recomiendo el lugar!
Monica G
July 11, 2025
5 out of 5
My review is specific to the installation of a product I bought on Best Buy online. However, I must also celebrate that Best Buys had a very good bundle offer that saved me money and was on a very good quality product I needed. The service and support I received from the installation team was beyond my expectations. They came very well recommended by a friend, and still they surpassed my high expectations with going above and beyond to find ways to make sure I was getting the right products and even find ways I can be more efficient in using my money. I had a very stressful morning the day of the installation, so having them walking me through the process and helping me was the highlight and day recovery I needed. Thank you, I highly recommend them to use them to install your devices.
Kristin H
July 06, 2025
1 out of 5
Very strange behavior by staff. They won't let you browse the store and require that you let them know what you're looking for, pay for it, and leave promptly. I'm know they probably have problems with theft but since everything is locked in a cage, you'd think it'd be possible to walk around and browse the items.

About Best Buy Durham

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