They are well stocked and the people are nice
Feiyang
September 27, 2025
Had been a regular customer to this place, bought my air fryer, keyboard, handhelds and many more here, before one day a staff told me "You shouldn't hop in a random store and expect to find such an old stuff. Try Amazon or something." when I looked for a USB A to micro B cable for my piano.
How is it appropriate for a staff to tell their customer "you shouldn't come"? If Bestbuy isn't the place for people to find electronics offline, why don't you close the physical store? If the item isn't in stock, they could have checked online inventory for me, rather than sending me away. This is so ridiculous. Hope the management would treat staff training seriously.
Response from Best Buy
September 27, 2025
Hello!
We would not expect this to be the case either and appreciate you bringing this to our attention. It is important customers are provided quality interactions, and we are disappointed to know that this was not the case. Please send a private message with your name, phone number, email, and the date this occurred to the links below, so we can look into this. Be sure to state that you are responding to "Google Review 48916".
Facebook (https://bby.me/mnojod), Twitter/X (https://bby.me/smjvgv), or Instagram (https://bby.me/mk45eg)
Robert W
September 26, 2025
The service and selection here are great. I came in to trade in some items, and the service was excellent. Most items are in stock and easily available.
Frank R
September 22, 2025
Easy to order online. Great information on the order pick up. Fast and easy pick up.