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Frequently Asked Questions About Best Buy Durham

How do I check product availability at the Durham Best Buy?
How do I check my order status?
My local Durham Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Durham stores’ holiday hours?

Recent Reviews

4.1
(2767 reviews)
Daniel D
October 23, 2026
5 out of 5
I have enjoyed having a Best Buy I could walk to from my apartment for the past several years. Sometimes they are the only location in the triangle that has what I need in stock. They started issuing their credit card with NFC tap to pay enabled. If this is an issue for anyone else, there are third parties out there that will make you a custom metal card without NFC tap to pay. I hope this helps someone else.
Anita C
October 21, 2026
4 out of 5
The staff was helpful. Makes for interesting shopping. "Try Best Buy"
Vandy B
October 15, 2026
5 out of 5
In and out in less than 10 minutes ☺️ It helped that I knew exactly what I wanted, it was near the front greeter who directed me to it,an accommodating associate was immediately available, and the price was right AND the cashier was friendly and efficient. Max stars!!
Kevin G
October 10, 2026
5 out of 5
I had a great experience today. Trevor is by far one of the best associates I’ve seen in a while. Knowledgeable and very helpful and professional!

About Best Buy Durham

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