header_logo

More to Explore

Frequently Asked Questions About Best Buy Durham

How do I check product availability at the Durham Best Buy?
How do I check my order status?
My local Durham Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Durham stores’ holiday hours?

Recent Reviews

4.0
(2752 reviews)
SuperNeutral
August 21, 2026
2 out of 5
Disorganized and needs a remodel compared to the Southpoint location.
Response from Best Buy
August 21, 2026
Hello, We appreciate you taking the time to share your feedback regarding your recent visit to one of our stores. We'd like to ensure this feedback gets into the right hands. Please reach out to us through our social media channels on Instagram (https://bby.me/gGaqtf), X/Twitter (https://bby.me/w4zFq1) or Facebook (https://bby.me/D6eBWi) with the details of your experience. Also add Google Review 207700. We look forward to hearing from you.
Etta A
August 17, 2026
5 out of 5
I found what I needed at a great price!
Paige G
August 16, 2026
1 out of 5
Do not recommend making appointments here for service for products. Waited over an hour after my appointment time. Two guys working, and appointments are set 10 minutes apart. No way to help all the people in a timely manner. Super sucks.
Merrick S
August 12, 2026
4 out of 5
Very helpful

About Best Buy Durham

bestbuy.com