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Frequently Asked Questions About Best Buy Durham

How do I check product availability at the Durham Best Buy?
How do I check my order status?
My local Durham Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Durham stores’ holiday hours?

Recent Reviews

4.1
(2721 reviews)
Anna M
May 08, 2026
5 out of 5
Very helpful Geek Squad
Vickie C
May 06, 2026
5 out of 5
Staff very helpful
Kevin S
May 05, 2026
4 out of 5
They are trying to to hold on.
Sam B
April 26, 2026
1 out of 5
Purchased over the phone paid money for my product and arrived when I was told to only to have the store closing up and was told register was already closed. Well open that baby up and give me my product… lost me as a customer forever
Response from Best Buy
April 27, 2026
Hello, Sam, Thank you for taking time out of your day to share your feedback. Trying to pick up your order should be easy, so we can understand your concern when you are denied. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/kCXmo2), Twitter/X (https://bby.me/E2CBYL), or Instagram (https://bby.me/fwoFdv). Please reference Google Review, #146386.

About Best Buy Durham

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