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Best Buy Durham Southpoint
Services Offered
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Frequently Asked Questions About Best Buy Durham Southpoint
How do I check product availability at the Durham Southpoint Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Durham Southpoint Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Durham Southpoint stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Durham Southpoint Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2090 reviews)
Maalim A
November 20, 2024
5 out of 5
Good
George B
November 08, 2024
4 out of 5
Everything needed for electronics
Shirley M
November 04, 2024
5 out of 5
On 10-29-24 I went into the Durham store to upgrade my phone. I was helped by a very polite & informative young man named Genyus. He was NOT 'hard sell' & didn't try to sell or talk me into anything, which was much appreciated by this senior, technically challenged person. Since my carrier is Spectrum I was advised to call or go into one of their stores to get my phone set up. I went into a Spectrum store & was told the phone was locked & I needed to go back to BB. Went back to BB and asked to see Genyus. Once again, he was very helpful and eager to solve the problem. The phone was NOT locked & he helped me with the call to Spectrum & getting the phone set up. Best Buy is fortunate to have Genyus representing their customer service. Emily was also involved and deserves some credit.
Avery B
October 27, 2024
5 out of 5
Quick curbside pick up. Friendly service.