Jessica R
October 15, 2026
Have yet to purchase anything from this location. However, there’s a video circulating online about lack of clarification with protection plans. YIKES!
Don’t tell customers they would get a free vacuum at the time of purchase, just to only replace the parts of it when they come in to warranty it out. And also don’t raise your voice at a customer. If you’re so upset, swap out with another representative after explaining the situation to them, & they can take over. That’s just retail etiquette.
Returned my phone to best buy in may 2026, and somehow they lost the phone..now I am being charged with a phone I no longer have. Thanks smh
Cynthia B
October 09, 2026
Tim Moseley is an outstanding Manager at Best Buy and I found him TV section. He is caring, resourceful, professional, respectful, attentive, competent, and a great person who resolves problems that results in customer satisfaction. Find him, I did I bought three products.