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Frequently Asked Questions About Best Buy Fayetteville

How do I check product availability at the Fayetteville Best Buy?
How do I check my order status?
My local Fayetteville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Fayetteville stores’ holiday hours?

Recent Reviews

4.0
(5733 reviews)
Michael T
January 16, 2025
1 out of 5
If i could give yall less then 1 star i would, the products shown in the pictures are priced at 79.99, the entire end cap was full of JBL, I brought it to the counter and it rings up 129 99, I go to customer service and pretty much got told it was an honest mistake and there was nothing they could do, the entire experience was horrible, I understand people make mistakes but when the entire end cap was prices wrong the store should honor the prices shown
Response from Best Buy
January 17, 2025
Hello, Michael, Thanks for reaching out and providing your feedback. I can understand expecting to pay the price that is shown on the product as well. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through a Social Media platform listed below and reference "Google Review #64687465". Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you! Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) Thanks, ^Aaron
Sebastien C
January 16, 2025
1 out of 5
A couple of months ago I went to the bathroom here, and once I went to the stalls, I was absolutely bewildered! I went towards the stall and it smelled like somebody pooped on the walls!!! Once I looked in, the toilet was FILLED to the BRIM!!! with toilet paper, and feces!!! since the other stalls were out of order, I had no choice but to go #2 into the nasty toilet! once I flushed, it started to overflow so fast that it got only my shoes, I tried to call multiple employees but they said for ME to clean it up!!! Overall this experience was terrible, I almost got coated in someones feces!!! Luckily they got my 15$ purchase to not cost a penny! I am glad they were nice about the discount, but I did end up cleaning the bathroom ( I might have broke a tile)
Response from Best Buy
January 16, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that the restroom facilities will be clean and functional when I shop in store.Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience? Please begin your message with "This is in regards to my Google Review 64686973". Full Name E-mail Address Phone Number Regards, ^Josh
Joshua B
January 16, 2025
1 out of 5
I was not able to respond to my original post under my other email. Since my last post, I messaged Best Buy through the provided Facebook link. Best Buy was quick to respond but still was not willing to make things right. I ended up taking the last appliance (refrigerator) back to store myself. I encourage everyone to buy somewhere else If Best Buy reaches out and makes a solid attempt of making this headache right I will respond and say so. Don’t won’t anyone fooled with the generic response from Best Buy
Response from Best Buy
January 16, 2025
Hello and thanks for reaching out on Google, Joshua. We understand the frustration when your experience does not meet your expectations. If you still need additional support or have further feedback, please follow-up with us again a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, and mention your Google review, 64686071. Kindly, ^Graham
Jennifer H
January 15, 2025
5 out of 5
Great service southern pones nc

About Best Buy Fayetteville

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