Rosemarie L
August 13, 2026
Tim with Samsung was available to set up my new phone. He was very professional and knew what to do. He transfered everything to my full satisfaction. I received excellent service and highly recommend him. He is a asset to the company. I had a few more questions after the setup, and he answered them all. He set up my phone to my fullest satisfaction. He is respectful, courteous, and very respectful.
Catherin 2
August 09, 2026
Swan was so helpful and patient with Us as we couldn’t decide what Apple Watch ⌚️ we wanted. I use to not like coming because the associates would always be in a hurry and not helpful at all. I’m glad this Best Buy has people like Swan around so cheerful and happy to help A+
Went to geek squad, very good customer service and clear explanation.
I’ll admit that I may be a little biased because Best Buy has always been one of my favorite stores. However, my experience at this particular location today was one of the best I’ve had in a long time.
The employee who assisted me while I was looking at laptops was extremely friendly and knowledgeable. They clearly understood the different laptops, their features, and what each one had to offer.
What I appreciated most was that they quickly recognized that I was already knowledgeable about computers. They did not talk down to me, belittle my experience, or act as though I did not know what I was talking about. Instead, they treated me with respect and adjusted the conversation accordingly, which made the experience much more comfortable and enjoyable.
This kind of knowledgeable, respectful customer service is something I have not experienced in a long time, and it reminded me why Best Buy continues to be one of my favorite stores.