Frequently Asked Questions About Best Buy Fayetteville
How do I check product availability at the Fayetteville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fayetteville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fayetteville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fayetteville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(6032 reviews)
Raul P
May 15, 2026
5 out of 5
Adam in tech and Landon in customer service were a huge help and assisted me with everything I needed
Vern H
May 14, 2026
5 out of 5
Great service. Good selection.
C
May 09, 2026
1 out of 5
A lot of the employees here dont have good attitudes
Chris B
May 04, 2026
1 out of 5
Went in for simple screen protector exchange and reinstall. I followed everything i was suppose to do I went to the return line got my receipt then was told to go and find another one with no guidance. Now ķeep in mind I was doing two one they have and the second one instead of telling me they didnt care that one sent me looking only by asking someone else I found they didnt Carry it. I get back in line in which he seemed to know they didnt carry one of the screen protectors to be told they will order it and give them the only screen protector to find out they cant even order it then was offered a refund which I agreed to to know find out they cant do a refund and can only do store credit at this point I have no choice so I did which now the phone has no screen protector . I asked for it be reinstalled and was told I had to pay I am a best but memeber so suppose to be free they send so.eone over who wants to charge me again for the screen protector I just paid for and have to pay yet again for the protor to be installed after again telling them I am a member I am told I have to waot now fpr them to open to install it so much run around and uncordation for such a huge company