Jazmin D
September 08, 2025
In my experience this Best Buy makes shopping effortless with fast, easy pickup—mine was ready in under an hour. The process was smooth, reliable, and convenient, honestly making it super simple to get what you need without the wait. Nice service too!
Jason C
September 08, 2025
Bought a new TV and they priced matched it with in the 60 days I bought it and saved $749. Will definitely shop here again. They were very professional and knowledgeable.
On 09/06/2025, I purchased a new cell phone. I currently use my dependable Galaxy Note 10 without any problems. On the date indicated I purchased a new Galaxy S25 for $765.00. The protective case had to be ordered, and I wouldn't receive it until 09/11/2025.
Note: I strongly expressed to the sales person that I owned a small business, and I Total depends on my cell phone to connect with new customers from North Carolina to Frankfurt Germany. The sales person said once I receive the new protective case to bring the new cell phone in and they would transfer all of the data from the old phone to the new Galaxy S25.
I asked her, "why can't you transfer the information now so I can make any small adjustments now over the weekend" she said "no" we will wait until the ordered protective case arrive to your residence, and you bring it to us and we will transfer the data to your new Galaxy S25 then.
On 09/07/2025, I went to Fort Bragg, NC and found a cell phone that all of my retired buddies are using, and it compliments my business extremely well. I never opened the new cell phone S25, so on 09/08/2025, I'm returning the new Galaxy S25 cellphone back to Best Buy.
This has been one of the worse experiences of all, and the sales staff in the cellphone section needs to be replaced before they drastically affect the stores Bottom line.