Catherin 2
August 09, 2026
Swan was so helpful and patient with Us as we couldn’t decide what Apple Watch ⌚️ we wanted. I use to not like coming because the associates would always be in a hurry and not helpful at all. I’m glad this Best Buy has people like Swan around so cheerful and happy to help A+
Went to geek squad, very good customer service and clear explanation.
I’ll admit that I may be a little biased because Best Buy has always been one of my favorite stores. However, my experience at this particular location today was one of the best I’ve had in a long time.
The employee who assisted me while I was looking at laptops was extremely friendly and knowledgeable. They clearly understood the different laptops, their features, and what each one had to offer.
What I appreciated most was that they quickly recognized that I was already knowledgeable about computers. They did not talk down to me, belittle my experience, or act as though I did not know what I was talking about. Instead, they treated me with respect and adjusted the conversation accordingly, which made the experience much more comfortable and enjoyable.
This kind of knowledgeable, respectful customer service is something I have not experienced in a long time, and it reminded me why Best Buy continues to be one of my favorite stores.
I walked in the door and told them what I was looking for they said just wait right here at the cashier and we will get two hi-tech items and it was only a few minutes and I had my items and was on my way home. Fast, Courteous and Real Fast.