Associate stated I was able to return a tracfone card, but then after making a purchase and without scratching off item, they did not return my money. The card was never scratched off or used. I also offered to pay for a unlocked phone, so the store would not be losing money by giving a gift card so I could purchase a different in store item, but they refused, so now I am unable to get another phone for my daughter because they won't refund or at least give a gift card for $50. I never purchased anything from best buy, and more than likely won't ever again.
Landen Hunt provided excellent customer service. He was a great help and finding what I needed.
Clean, very organized and professional staff
Ordered a laptop from Best Buy because (and only because) they advertised same day delivery for my order. The laptop still has not arrived, and it’s been 3 full days. I just keep getting “delayed” banners, when I check the tracking.