Best Buy Fayetteville

They use police for their security. The female officer who was on post today was sitting down at the front with her back to the door on her tablet. Unbelievable! I've seen private security companies do much better than this. I will never understand why retail businesses hire cops. They are using those hours as their off duty piggy bank, and don't really care about the safety of the store or its customers. I will not shop here until I see real security on this location. Unacceptable..

Great service.

I visited the Skibo Road Best Buy on June 29 around 2 p.m. looking for my first laptop for coding and cybersecurity with a budget of about $600. Several associates spent around 30 minutes helping me compare options. They never pressured me into spending more and instead focused on finding the best computer for what I actually needed. One associate even explained how this laptop would be a great starting point for cybersecurity and that I could upgrade in a few years as my needs grew. Adam is the only name I remember because of his name tag, but the entire team was incredibly patient, knowledgeable, and kind. I hope management can recognize everyone who helped me that afternoon because they made what could have been an overwhelming purchase a genuinely great experience.

TV arrived damaged and they refused to take it back Edit: we purchased the tv through amazon and it was damaged out of the box. Black lady with long straight hair stating she was one of the supervisors blamed the damage on me and said they could only recycle it or make me keep it. (I'm white, i also watched her help out another black customer no questions asked while i was on the phone with amazon). Then was told by bestbuy support through amazon help to return it to the very same Best Buy despite the lady swearing up and down they couldn't do it there... racism lol