Charisma V
November 24, 2025
This Best Buy has great customer service, from the moment you walk in and while roaming around shopping. As for my experience yesterday, it was not professional, I went in to return a laptop that I no longer needed, the assistant at customer service desk, Erica was her name, her attitude was very off putting, I felt very uncomfortable. I was able to get what I needed and go but that was unexpected.
Best buy was great and was able to find the games I was looking for.
Trying to sell u something that was told the other place didn’t have it but the did
Daniel H
November 17, 2025
Very helpful, Seth in customer service was great and went out of his way to help me.